Mailänder Str. 1, Sachsenhausen, 60598 Frankfurt/Main, Germany
#163 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 2112 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.1
Facilities
7.5
Staff
8.4
Value for money
8.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 October 2023
Julia
United StatesThe internet is spotty, weak and cannot be used to work,let alone stream. I was willing to pay for an upgrade, but that was not possible.Leonardo should have upgraded rooms for business travelers,who would pay for the ability to work on their laptop.
Good location . excellent breakfast,the bar provided good food
Stayed in October 2023
Reviewed: 8 October 2023
Kenny
IcelandThe room was good, and the staff was quick to solve a few issues that occurred the day we arrived.
Stayed in October 2023
Reviewed: 8 October 2023
Fiona
AustraliaIt is old , not enough lighting in the room, very dark, the room smelled stale, location is far away from everything
Breakfast is OK, room size is good
Stayed in September 2023
Reviewed: 8 October 2023
Sandra
Netherlandshave to pay a lot for parking
Stayed in October 2023
Reviewed: 5 October 2023
Luca
Belgiumagain, congratulations to the Staff at the main desk !!
Stayed in October 2023
Reviewed: 21 September 2023
Abby
United Statesstafff not very attentive
iit was ok....3 star hotel
Stayed in August 2023
Reviewed: 20 September 2023
Mehrdad
United KingdomThe cleaning staff could have been more efficient
The staff especially Taha was very helpful
Stayed in September 2023
Reviewed: 18 September 2023
Elizabeth
AustraliaBig room nice view we were on the 11th floor , Bus stopped over the road from the hotel, Also not a far walk into the center of Frankfurt amazing architecture and design, Supermarket nearby and a great bakery inside we had breakfast there daily 😋 cheap!
Stayed in September 2023
Reviewed: 10 September 2023
Bereghici
United KingdomParking for hotel customers should be free . 24€ per day is too much
Stayed in September 2023
Reviewed: 8 September 2023
Adela
FranceIt smelled like dust, even though it was clean, I think the room is a bit outdated.
Amazing view from our room!! The room was very spacious and had everything we needed.
Stayed in August 2023
Reviewed: 8 September 2023
W
NetherlandsYou can see and feel that it is an older hotel. There are definite signs of wear and tear. It did not feel 100% clean. The hotel claims to be more sustainable, but towels were replaced daily. But the biggest problem is the air conditioning/ventilation. The unit makes a lot of noise and just does not work. It does not make your room colder. We got the feeling that it only brought in dirty air, as it also had an unpleasant smell. You had to open the balcony door for proper cooling and fresh air. And that was not just in our room. From the balcony, you could see that all the balcony doors were open at night. The reception desk was not very responsive when we asked about it, but probably as they could not do anything about it.
Great view and very good beds. Breakfast also good. With the nearby bus you are quickly into the center of Frankfurt.
Stayed in August 2023
Reviewed: 6 September 2023
Inna
UkraineThe door to the balcony is closed, due to which little fresh air came in (especially after drying the hair with a hair dryer, I wanted to air the room, but it is forbidden to open the balcony). The gap is only a couple of centimeters.
Nice view, big room, coffee in the room
Stayed in July 2023
Reviewed: 6 September 2023
Costel
United KingdomCar park was 25 euro and no Room Service!
Stayed in August 2023
Reviewed: 6 September 2023
Claus
GermanyPillows too big, maybe useful for reading in bed, but not for sleeping. Hotel not exactly at a walking distance to the city center.
Comfortable room with balcony and great view over Frankfurt's skyline. Rich breakfast.
Stayed in August 2023
Reviewed: 1 September 2023
Hans
NetherlandsValue for money.
Stayed in August 2023
Reviewed: 1 September 2023
Laura
AustraliaWe thought the room was fabulous. Amazing view of the city skyline. Comfortable spacious clean room. Friendly staff. Dinner buffet was delicious. Only thing is there is no restaurants close by without catching transport. Highly recommend and would stay again.
Stayed in August 2023
Reviewed: 28 August 2023
Anton
FinlandAC wasn`t working properly.
Great view on downtown from the balcony, spacious and clean room. Free parking next to the hotel.
Stayed in August 2023
Reviewed: 28 August 2023
Cheong
SingaporeMattress was soft, dusty environment
Location
Stayed in August 2023
Reviewed: 28 August 2023
Mario
Maltaneeds refurbishing
close to airport. and gas service station
Stayed in August 2023
Reviewed: 27 August 2023
Mindaugas
LithuaniaGreat location, near the bus station, which can take you straight to the city centre. Nice views from the balcony. Clean and comfortable. Safe parking for your car. Bar staff was nice enough to serve me a few minutes after working hours.
Stayed in July 2023
Reviewed: 26 August 2023
Paula
IrelandThe weather while we were there was beautiful, no chairs to sit on the balcony to enjoy the view. The main restaurant was closed 4 of the 5 nights we were there, very limited menu in the bar! Don’t get me started on the bar!! 1 or 2 of those young bartenders need a serious course in customer service, 1 in particular, didn’t catch his name was unbelievably rude, on every occasion we went for a drink!!😡
It was very clean, nice view from the balcony, plentiful at the breakfast. Most of the staff were lovely, very polite and welcoming especially Barbara in the breakfast room and Hana on reception. Very well stocked supermarket across the road and bus stop into town was outside the hotel which was great.
Stayed in August 2023
Reviewed: 24 August 2023
Zoran
Bosnia and HerzegovinaThey should mention price of their parking.
It was nice and clear. According price range everything was ok.
Stayed in August 2023
Reviewed: 24 August 2023
Adrian
United KingdomThe AC wasn’t as strong as should Me and my partner were a bit hot while in the room
The view from the room The cleaning inside
Stayed in August 2023
Reviewed: 20 August 2023
Gijs
NetherlandsGym machine was broken and only weights till 10kg. Also the steambath did not work and the shower at the sauna had a smell. Also no light inside the sauna
Great hotel for the price! Very hygiëne room and great crew. Thanks to hassan (if thats right spelled) and the young blonde lady from the reception! Busy que if you check in at night.
Stayed in August 2023
Reviewed: 19 August 2023
Jim
AustraliaAircond struggled in heat wave conditions.
Spacious room. Exceptional breakfast included in tariff. Staff very helpful.
Stayed in August 2023
Barcelona, Spain
Costa Mesa, USA
Kirchberg in Tirol, Austria
Thames, New Zealand
Zorritos, Peru
Grabau, Germany
Luzern, Switzerland
Washington, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content