325 West Bay Street, Costa Mesa, CA 92627, United States
#19 of 24 hotels in Costa Mesa
Guests' ChoiceBased on 235 hotel reviews
6.1Cleanliness
6.7
Comfort
6.7
Location
7.6
Facilities
6.5
Staff
7.4
Value for money
7.0
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 April 2024
Isis
United StatesI didn't like that they didn't offer breakfast or even at least coffee. I believe my recipet was about $84 and to me I don't think that's a reasonable price for a standard room. It should be half of that if not less.
I liked that it was a very decent sized room as well as it had a nice bathroom size. I also liked that it was fairly quiet throughout my stay.
Stayed in April 2024
Reviewed: 14 February 2024
Jodi
United StatesNothing
Nothing
Stayed in January 2024
Reviewed: 25 December 2023
Samy
United StatesBathroom
Good bang for your buck
Stayed in December 2023
Reviewed: 20 December 2023
Lanier
United Statestoilet seats are not even bolted in correctly on any of the rooms I had the lights where missing bulbs I only had two towels 1 wash cloth and 1 hand towel
location is great access is great parking is great privacy is great hotel size is great
Stayed in December 2023
Reviewed: 18 November 2023
Seth
United StatesI did not like having my 100$ deposit taken for spilling a muscle milk drink on the comforter. This falls in line with my other visit where i was charged for my girlfriends mascara on a towel. They claimed it would not wash off, but if it did, I couldvreceive a 10$ creditbon my next visit. I asked for the credit and was told its not in the system. Also, visitors are frowned upon. I was told i had 4 guests, i replied that i paid for 2 people. After being informed i had 4 guests, I replied but only 1 at a time!! Why do you think renting a room gives you the right and ambition to monitor my behaviour??
The room size is awesome. The rooms are able to accomodate a lot of belongings. The furnishings are also very nice. I had a king bed with a good mattress, it was really comfortable. The location allows privacy as well as easy access to both harbor blvd and the 55 freeway. I was allowed visitors in a liberal interpretation of policy. See below. But the one at a time guest argument was accepted. It is rare for hospitslity businesses in general to accept any explainaton once they decide you need to go. They accepted my ligical defense which is rare.
Stayed in August 2023
Reviewed: 9 August 2023
Derek
United StatesMissing some amenities. Had a room for four and only two towels but they did give extra as I had to remind them at the front desk that we were four. No tissue and no room cleaner even after requested. Last night a fuse blew and no light or cable. I know this may be out of there control but still kinda stinky.
Since no ice machine good that a store right next door. Close to everything. Staff was nice and tried to be accommodating but just a little too much that they couldn’t help with either because understaffed or building upkeep.
Stayed in July 2023
Reviewed: 29 July 2023
Nizialek
United StatesI felt like the staff treated us like we were criminals or something. They took some of our deposit because a towel was stained with make up that literally came out in the wash. And what they wanted to charge us for "damaging" a towel and a sheet was pretty outrageous. However, the manager let me wash the sheets on my own and returned all but $7 of my deposit because of one towel I couldn't get completely clean. He brought the price down from $12 so I really appreciated him letting me do that and also giving me the price break.
The rooms are much nicer than most in the area for the same price. I never see any roaches. The rooms are modern and clean. I like having microwave and refrigerator because most hotels in this area don't have that for this low of a price.
Stayed in July 2023
Reviewed: 12 July 2023
Vivien
United StatesNo elevator, stains on ceiling, room need to be aired ( unpleasant smell) we got some Lysol spray.
Ease to get to where I need to go, had a refrigerator (the ice machine was out of order)
Stayed in June 2023
Reviewed: 1 June 2023
Emily
United Statessuspicious “mirror” bolted to the wall directly in front of the bed, TV off center which was strange. mirror didn’t reflect properly so we covered it with a towel out of paranoia, seemed a little suspicious
Stayed in May 2023
Reviewed: 19 May 2023
Paul
PanamaWell they gave me a refrigerator / microwave oven / large screen TV Water was hot from faucet and shower Good AC/Heater
Stayed in May 2023
Reviewed: 12 May 2023
Dean
United StatesThe bathroom needed a fan, bath mat, and safety bar. The room needs a comfortable chair and some nicer matching furnishings. Instead of a small pool that no one uses, it could be replaces with green landscape.
4 Stars - Nice colored large room, 29 HBO/premium channels, good location, and especially a great value.
Stayed in April 2023
Reviewed: 17 February 2023
Flavia
United Statesthe room was overall clean, but there were blood spots in the trash can and bathtub. There was also a pill on the floor. The smell of the cleaning products was very very strong too.
staff was very kind and location was excellent for us
Stayed in February 2023
Reviewed: 16 February 2023
Medhat
United Statesrestroom door didn’t lock and had a hole in it , toilet seat was broken , shower head was rusty and splashed all over , there was bugs in bed got bitten while sleeping
Stayed in February 2023
Reviewed: 4 January 2023
Nick
United StatesRoom not so good
Manager was great help
Stayed in November 2022
Reviewed: 26 December 2022
Zielony_diana
United StatesThe towel was dirty and also the bed sheet had a footstep on it. The carpet seem like it has not been clean in a while.
Stayed in December 2022
Reviewed: 28 October 2022
Harry
United Statestoo few towels, no wash rag, and no coffee, though maker in room. staff said “we ran out”.
close to many eateries and shopping. good rate as well.
Stayed in October 2022
Reviewed: 19 July 2022
Rogelio
United StatesSome mattresses need to be replaced - sometimes they are bowed at the middle.
Stayed in May 2022
Reviewed: 4 March 2022
Luis
United StatesFor the door of the bathroom is unhinged.
The bed.
Stayed in March 2022
Reviewed: 14 February 2022
Natalie
United Stateslocation
Stayed in February 2022
Reviewed: 2 November 2021
Edward
IndonesiaThe receptionist not friendly
Too overpriced
Stayed in November 2021
Reviewed: 19 October 2021
Suzanne
United StatesLikes and old creeky.
Stayed in October 2021
Reviewed: 11 October 2021
Ralph
United StatesThey could have provided towels
Stayed in October 2021
Reviewed: 8 August 2021
Afra
United StatesPrice was higher than my expectations.but that was close to shopping center
Room and beds were clean but they didn’t serve breakfast and room price was high. Staff were friendly and nice .
Stayed in July 2021
Reviewed: 22 July 2021
Sarah
United StatesRoom had a dirty closet, with trash and dirty crumpled sheets, maybe it was supposed to be locked? Not fit for use. Also the walls were generally dirty looking and curtains were ripped. There were loud guests in nearby room, having a very late party.
Excellent staff
Stayed in July 2021
Les Ulis, France
Asín de Broto, Spain
Arcadia, USA
Walchsee, Austria
Araraquara, Brazil
Ustica, Italy
Guayaquil, Ecuador
Catania, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content