The receptionist was efficient but lacked any warmth. Motorcycle parking was a bit of a faff. Breakfast was very hectic and slightly chaotic with more coffee machines needed.

Room standard was good, the bar service was friendly, a wide choice of breakfast options were available and the hotel is in a good central location.

Stayed in May 2024

Very warm in rooms to sleep at night. Only possible to open a tiny crack in one window as windows are bolted cause of avoiding incidents of people jumping or falling out…I asked to have window open but they said no. Tried the air condition but it seemed ancient and made so much noise and little cold air came out. I complained about it at reception but they said that’s what it’s like. We were there in start May with rain and overcast and around 15 Celsius dread to think how this is summer

In the midst of the city center and 15 min to walk from train station. So we just walked with our suitcases from train station to the hotel. Very quiet around hotel

Stayed in May 2024

A little bit far from Bahnhof.

Clean and with free water,tee and a kettle

Stayed in April 2024

Good location. Friendly staff. Easy access to the hauptbahnhof.

Stayed in April 2024

Location, extra bed for toddler, coffee in room, waterbottles in room

Stayed in April 2024

Comfortable and great location. Convenient parking.

Stayed in April 2024

Nothing not to like, it's a good hotel.

Great location. Hotel was clean and staff were friendly.

Stayed in March 2024

The carpet was a little worn and stained.

The room was clean and comfortable. The bathroom was spacious with a luxurious shower. Our room qas spotless. Location very convenient for seeing Freiburg old town on foot.

Stayed in April 2024

There's nothing we particularly disliked. The lobby felt a bit dark and and I noticed some dust accumulating in some corners of our room. But these weren't a big deal for us.

The location was excellent and rooms were less dated than I had expected which was a pleasant surprise. There was also a 2nd inner door separating the sleeping area from the bathroom/entrance which helped greatly with soundproofing. Easy access to parking, located in a public garage underneath the hotel.

Stayed in April 2024

Our 13 month old broke a glass on the floor of the room and instantly the personal came and cleaned it up.

Stayed in March 2024

Hotel was clean, staff friendly and was in a good location

Stayed in March 2024

The duvet was rather small, so had to use two per person

Really liked the fact that the property is centrally located. The room was very clean and comfortable.

Stayed in February 2024

Large room in the centre of a Freiburg. Comfortable and very good value for money. Staff were friendly and helpful

Stayed in February 2024

Breakfast, good but not at the cost of 22€, too pricy for what you get. If you walk around the hotel you find almost only German signs. It happen me not to speak German so it can be annoying. There was also a lady at the reception who doesn't feel good with English, that was a surprise for this hotel category.

Position fantastic, 3 min. walking from the cathedral. Parcking is a public cover parking not from the hotel but in the same building.

Stayed in February 2024

no free car parking?

location is very good and room was good

Stayed in February 2024

Price of the parking

Geographic situation

Stayed in January 2024

very resonable prıce so close to the old town

Stayed in January 2024

Already when booking the hotel a couple of weeks ago, I had mailed them to ask about Gluten Free and Vegan breakfast options, they mailed me back to just talk to the people at the breakfast buffet. I asked it again upon arrival at the reception desk, they had not been informed, and would inform the people at the breakfast service. When I arrived at breakfast, the people did not know and they could also not tell me what was vegan and gluten free. They were very friendly, but they had not been informed, and the options were frankly very limited.

Nice room, friendly staff, central location.

Stayed in January 2024

That the parking is not free of charge. The price is preferential for hotel guests, for example in our case, we paid 94 euros for 7 days.

Breakfast was varied enough but not opulent. Ideal for short stays, boring for longer stays.

Stayed in January 2024

Didn't have breakfast, location great

Stayed in December 2023

Found breakfast expensive

Cleanliness and proximity to Christmas markets and town

Stayed in December 2023

Small lift for the number of rooms in every floor

Good location, friendly staff and value for money.

Stayed in December 2023

When we arrived the heater was closed so we had to wait the room to be heated after we turned on the heater at least 2-3 hours and we were the in December

Location(amazing close to every where and in walking distance, lost ıo ahops and restaurants around) and the size of the room was good(2adults and 1 child)

Stayed in December 2023

Pillows were not very firm.

Good breakfast. Excellent location

Stayed in November 2023