Nothing.

Room very comfortable and clean, breakfast excellent, comprehensive, rate food, rooms highly.

Stayed in May 2024

Breakfast

Lokation

Stayed in May 2024

The hotel does not have a parking lot. There were alot of roadworks in the back of the hotel near the entrance of a Parkhouse B.... near Rewe,I had to bypass the area a lot ... I didn't find any slippers or bathrobe.

The hotel is located near the railway station. Very central. Delicious breakfast. Relaxing beds. Quiet rooms! Very clean rooms.

Stayed in April 2024

No milk in the room; coffee supplies were not replenished.

Excellent staff/customer interaction. Check in and out were no problem. Desk always open. Bar. Lift. Excellent location.

Stayed in April 2024

A mini fridge should be a standard in modern hotels. Doesn’t need to be stocked like a mini bar but at least available empty to put your own things

Nice staff, clean and great location in the city

Stayed in April 2024

It is not that I didn't like anything, just need to take into account: - no family rooms, so had to stay with two kids separately in two rooms - the size of the rooms is rather small.

Average hotel for one night stay.

Stayed in March 2024

no tea bags or biscuits in the room, room was warm to ages to cool it down with the Air con

Location was good, easy to find

Stayed in March 2024

Nothing to dislike

Location

Stayed in January 2024

Nicely designed hotel with a retro touch, big enough room, friendly staff, dogs are allowed with a fee

Stayed in December 2023

The rooms are quite small and one of us found her bed very hard.

The staff were very friendly and helpful.

Stayed in January 2024

The staff was super nice and polite, i’m still new in Germany and my german is not that good yet and the lady on the reception didn’t make me feel awkward at all 😂♥️

Stayed in January 2024

The bathroom had an opaque glass door.

The location was really good being just far away enough from the main train station that it was quiet.

Stayed in December 2023

Clean room and bathroom, nice breakfast, very close to the train station.

Stayed in December 2023

Very central! The staff were friendly and very helpful. Breakfast was definitely value for money.

Stayed in November 2023

A bit more space between the twin beds, otherwise we had a pleasant stay.

- Good location close to tram and train station but also close to the historic city center. - Clean - Good breakfast - The receptionist was kind and allowed an early check-in

Stayed in November 2023

Nothing

Clean, heart of the city, close to oldcity center.

Stayed in November 2023

Was clean and everything we needed was there

Stayed in October 2023

Very good staff at the reception desk. Good value, modern hotel. Smart looking interiors in lobby and bar. Room was fine and as described. It is easy to walk to the historic centre of the city, for example, if you go via Neubrunnenstrasse and Lotherstrasse, including through the Romerpassage shopping centre which has a Roman shrine underneath, which can be visited. There are interesting bars, cafes and restaurants along that way to the centre, with Mainz folk sitting out and enjoying themselves in hot weather. The hotel is very near the train station (walkable if you are fit enough to trundle your suitcase). As some reviews have stated, some streets near the station have a 'big city' feel to them, but we did not experiences any hassles in them.

Stayed in September 2023

Wifi/internet connection was quite poor in my room. Also, shower cubicle is small and shower head is too low (I'm 180+ and could barely manage to move around).

It's a nice looking hotel very close (but not too close) to main railway station and public transport hub hence easy to get moving. Breakfast options were plentiful for my taste. Staff was friendly and helpful (figuring out the cup sizes for the coffee machine).

Stayed in September 2023

Room only had 1 cup to make coffee even though 2 beds and booked for two, and not enough towels first night.

Very nice staff, location

Stayed in September 2023

Tiny

Location

Stayed in September 2023

Apart from the check in , the staff were very un interested, there was a bar just off reception and trying to get a drink was almost impossible unless you caught them serving someone else. The low lighting in the rooms were not ideal if you wanted to apply make up etc.

Lady at the reception was very helpful and helped us park our Motorbikes in one of the lower room in the hotel(service area) so they were very safe. Room was very clean and we had a small balcony overlooking the park area. Easy to walk into the old town area , where there are lots of restaurants and bars. Breakfast was also very nice in the morning although a little crowded. From the outside the hotel doesn't look that great , but the refurbishment inside is lovely. Hairdryer in the room and also Iron available from reception.

Stayed in August 2023

The view

Stayed in September 2023

When arriving at the hotel, I received a horrible welcome. If there was an automated check-in machine it would have been a warmer welcome.

Facilities and design are really nice. Breakfast is very good.

Stayed in September 2023