Friedrich- Ebert - Anlage 38, Westend, 60325 Frankfurt/Main, Germany
#59 of 241 hotels in Frankfurt/Main
Guests' ChoiceBased on 459 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Chovhan
PolandNothing
Clean sheets, friendly staff and tasty breakfasts.
Stayed in April 2024
Reviewed: 12 April 2024
Ioannis
GreeceHotel lifts
Very good breakfast. In very good position close to Frankfurt Expo. Easy access with metro system. Large room with comfort bed.
Stayed in March 2024
Reviewed: 12 April 2024
Ryan
AustraliaNothing
Good stay for one night. Breakfast buffet great with even delicious little donuts.
Stayed in April 2024
Reviewed: 6 April 2024
Kaushik
GermanyWell appointed room, excellent location, super friendly staff.
Stayed in April 2024
Reviewed: 6 April 2024
Aija
United KingdomCurtains should be cleaned/washed more, they smelled like smoke. Bar was closed.
Comfortable beds, and a very clean room.
Stayed in April 2024
Reviewed: 19 March 2024
Sridhar
IndiaLate check in time
Everything was clean and convenient.
Stayed in March 2024
Reviewed: 18 March 2024
Natalia
United Statesthe breakfast was great and very convenient.
Stayed in March 2024
Reviewed: 11 March 2024
Barry
IrelandGreat location, very close to the Messe Centre. Very clean. Very nice breakfast. Comfortable bed and bedroom.
Stayed in March 2024
Reviewed: 10 March 2024
Evelyn
BelgiumPrice - very expensive, probably because of fair/messe event
Location
Stayed in March 2024
Reviewed: 6 March 2024
Raymond
SingaporeWith two single bes, bedroom very tight.
Clean modern room, bed comfortable, coffee machine a nice bonus.
Stayed in March 2024
Reviewed: 3 March 2024
Ivan
CroatiaOnly 5 parking spaces
Excellent location
Stayed in March 2024
Reviewed: 29 February 2024
Sieghard
GermanyThe shower etc were clean; there were black spots in the tile joints in the shower and on the silicone joints, indicating mould.
friendly staff, very helpful
Stayed in February 2024
Reviewed: 4 February 2024
Santiago
ArgentinaNothing.
Room was very comfortable and walking distance to shopping area and other places.
Stayed in December 2023
Reviewed: 4 February 2024
Sabine
United StatesRoom was very small, especially the bathroom. The door would hit the toilet, there was no door stopper. Conditioner was empty during whole stay, there was just the dispenser head hanging around.
Staff and location are great, overall facilities are good as well.
Stayed in February 2024
Reviewed: 25 January 2024
Paul
United KingdomNothing
Good hotel for the exhibition I was working at
Stayed in January 2024
Reviewed: 30 December 2023
Adam
NetherlandsBeds uncomfortable
Location
Stayed in November 2023
Reviewed: 20 December 2023
Madhura
IndiaIt's a nice hotel. Comfortable, clean and friendly staff. The view of the city from the room was great! Parking cost is also affordable compared to the location.
Stayed in December 2023
Reviewed: 20 December 2023
Hassan
United Arab EmiratesNothing
Early checkin around 11 am Nice rooms Staff was helpful Train station 2 min walk with connections to Hbf and city center in 5 min
Stayed in December 2023
Reviewed: 19 December 2023
Krishna
GermanyGreat location to explore the city. Clean and comfortable rooms.
Stayed in December 2023
Reviewed: 24 November 2023
Shir
IsraelHad a problem with the shower and said it on the first morning, stayed there for a week and nobody solved it
Great location Quite area Everybody were very nice and the room got clean every day
Stayed in October 2023
Reviewed: 14 November 2023
Teresa
United KingdomApart from breakfast, the dining service was non-existent.
Nearby the Frankfurt Messe so it was very handy for me
Stayed in October 2023
Reviewed: 31 October 2023
Kristin
NorwayThe staff at the reception and in the breakfast restaurant were exceptional friendly and service minded. We also liked that the rooms had coffee machines, and the beds were comfortable.
Stayed in October 2023
Reviewed: 30 October 2023
Bongizwe
GermanyI thought I have booked the breakfast and requested that I get it later, but I was told the breakfast was not included even though I paid a higher amount.
The location was exactly as I expected. I will book it next time too. The hotel guy managed to check me in as soon as the room was available, because I was waiting on their lobby since it was raining.
Stayed in October 2023
Reviewed: 23 October 2023
Wendy
United KingdomA warm welcome and great service throughout. Great location for the bookfair. Comfortable room with all the amenities I needed.
Stayed in October 2023
Amsterdam, Netherlands
Norden, Germany
Eindhoven, Netherlands
Cazorla, Spain
Arraial do Cabo, Brazil
Galeria, France
Lumbarda, Croatia
Pamplona, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content