Südportal 2, 22848 Norderstedt, Germany
#6 of 29 hotels in Norderstedt
Guests' ChoiceBased on 428 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
8.2
Facilities
8.7
Staff
8.5
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 17 May 2024
Warrick
New ZealandNothing
Very nice nice staff
Stayed in May 2024
Reviewed: 15 May 2024
Charles
PortugalOnly one of us spoke German, others just English, there was no effort from the staff for us all to understand. Very pricy breakfast. Expensive car park with no alternatives.
Location, space, comfort, cleanliness, design
Stayed in April 2024
Reviewed: 5 May 2024
Eduarda
GermanyWhat I did not know because they don’t tell in advance is that they clean the rooms every 3 days. It does not matter if there was another person before you.
Personal staff are nice and the property is good. They offer transfer for the airport for a fair price.
Stayed in April 2024
Reviewed: 16 April 2024
Roy
Netherlandsclose to the airport and good shuttle service
Stayed in April 2024
Reviewed: 23 March 2024
Davide
SpainThe light in the room entrance close to the hangers is a bit poor. Restaurant could do much better on terms of food quality and quantity
Staff is very helpful and friendly
Stayed in March 2024
Reviewed: 2 March 2024
Harald
SwitzerlandModern, clean, quiet, good breakfast, large bathroom
Stayed in March 2024
Reviewed: 6 February 2024
Milan
SloveniaSitting in bar for 15 min without being served.
Close to airport, friendly reception.
Stayed in February 2024
Reviewed: 3 February 2024
Ayis
CyprusRestaurant at night was very bad , the worst schnitzel of my life Breakfast should be more rich
Modern hotel,
Stayed in February 2024
Reviewed: 28 January 2024
Sveinsina
DenmarkYou can hear people in the next room talking, very clearly.
Food good and hotel clean and nice.
Stayed in January 2024
Reviewed: 5 January 2024
Felipe
GermanyFar from center
Close to the airport
Stayed in December 2023
Reviewed: 15 December 2023
Prathamesh
IndiaThe Hotel Location was close to work place.
Stayed in December 2023
Reviewed: 15 December 2023
Guillaume
FranceNothing
Nothing to add
Stayed in December 2023
Reviewed: 3 December 2023
Dawood
United Arab EmiratesThe rooms are not too warm,
Spacious and clean
Stayed in December 2023
Reviewed: 16 November 2023
Frank
IrelandFood in the restaurant expensive for a small meal. Parking €18 per night that you're not told about until checking out.
Modern clean hotel in a good area, close to the airport
Stayed in November 2023
Reviewed: 9 November 2023
Jacquesgc
Netherlandsthe hot water supply was low.
excellent room and bed, clean.
Stayed in October 2023
Reviewed: 26 October 2023
Anonymous
NetherlandsThere's a multistorey car park blocking part of the runway view, or else it would be perfect.
We booked this hotel only for plane spotting. The staff patiently helped us find a room with the best view of the runway, and helped us move rooms for two times without any complaints. They're very friendly and professional.
Stayed in October 2023
Reviewed: 16 October 2023
Carolina
ColombiaShuttle bus from Airport to Hotel not well organized, and the customer service by phone was poor. Take away breakfast really poor considering the price (options water, coffee or tea, sandwich, apple, small cereal bar and muffin)
Modern and confortable facilities
Stayed in October 2023
Reviewed: 14 October 2023
Andiedh
CanadaOddly dark in room. Seems like just mood lighting, but no bright lighting.
Great shuttle service to airport (5 euro/person). Beautiful huge bathrooms. Close to.airport.
Stayed in October 2023
Reviewed: 9 October 2023
Matt
GermanyI
It was relatively near to the airport. Great modern look with helpful staff.
Stayed in October 2023
Reviewed: 8 October 2023
Dusan
SerbiaRather expensive for overnight.
Close to the airport. Shuttle service provided by the hotel. Good breakfast, comfy rooms.
Stayed in September 2023
Reviewed: 7 October 2023
Selcan
DenmarkRestaurant! Even though it has been nicely decorated, looks cosy i cannot say the same thing for the staff who served us and the same for the kitchen. The young waiter ( dark long haired ) almost had nothing to do with the serving! We have asked the soup of the day and he had no clue! We ordered tomato soup but had juicy tomato pure! The hotel is really nice and they should put some effort in to the restaurant as well! Also breakfast is at 7am for the weekends and i believe it should be 6am as there are also early flights at weekends as well.
Clean, spacious, having mini-kitchen, decoration, extremely comfortable. One of the best places to stay with kids.
Stayed in October 2023
Reviewed: 5 October 2023
Melissa
United KingdomManager of the hotel was so accommodating 10 out of 10
Stayed in October 2023
Reviewed: 4 October 2023
Sean
DenmarkThere seemed to be no availability of drinks/coffee or food during the daytime - particularly disappointing when you arrive after a long/early journey. Once the restaurant was open, service was incredibly slow… The large lobby/lounge area also had no sockets for charging or working when waiting to check in/leave for onward journeys.
If you like being close to, and watching runway operations, the rooftop bar is for you (but be prepared to pay relatively high prices). Room was spacious and comfortable.
Stayed in August 2023
Reviewed: 27 September 2023
David
GermanyClose to the airport, friendly staff and comfortable room.
Stayed in September 2023
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