Bergheimerstr 74, Bergheim, 69115 Heidelberg, Germany
#31 of 81 hotels in Heidelberg
Guests' ChoiceBased on 362 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.4
Facilities
8.6
Staff
9.2
Value for money
7.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Jochen
Germany- Towel cupboard in restroom, tight space for legs for a tall person when on toilet seat - Unable to switch on desk light. Generally the room light switches need to be in a certain setup combination for the light to switch on - Few power sockets
- Great breakfast selection - Spaceous room - Good walking distance to central train station - Good WLAN speed - Good suitcase stand
Stayed in May 2024
Reviewed: 26 May 2024
Linda
ItalyA well equipped, confortable appartement not fare from the city center and quite easy to reach by car. We had to use the parking services of the hotel since it is difficult to park the car close to the appartement.
Stayed in May 2024
Reviewed: 23 May 2024
Virginia
SingaporeBreakfast was great and excellent value for money!
Stayed in May 2024
Reviewed: 11 May 2024
Toms
SwitzerlandBit overpriced
Stayed in April 2024
Reviewed: 4 May 2024
Lm
United StatesSuper clean, comfortable, very good location.
Stayed in April 2024
Reviewed: 29 April 2024
Spyridonp
GreeceIt was challenging to carry the luggage and a stroller from the underground parking, which did not have an elevator. But that issue can easily be avoided if you unload your stuff before driving in the parking.
The staff is very friendly and supportive. They replied to our messages immediately. The room was very clean, spacious, and comfortable. The location is good, 15 minutes walk from the centre and easy to reach by car. The availability of a secured underground parking was another plus. The restaurant is also great. Although it was a bit expensive, the food was delicious, so it was worth it. We especially appreciated how helpful the staff was to provide us with a table where we could sit comfortably with a young child.
Stayed in April 2024
Reviewed: 29 April 2024
Paul
United StatesExcellent breakfast. Many nearby restaurants including the hotel itself.
Stayed in April 2024
Reviewed: 21 April 2024
Chan
Hong KongWe were expecting a balcony or direct access to the backyard based on the photo.
Size of the room and the staff were very helpful and friendly.
Stayed in April 2024
Reviewed: 11 April 2024
John
United KingdomMaybe the room lighting could have been better - it was all wall, and no centre. Apart from that, nothing to dislike at all.
Great modest sized hotel on the western edge of old Heidelberg. Must have been modernised or refurbd. fairly recently - the decor, public areas, and the room were all spotless and in perfect order. A couple of balcony type seating areas on different floors, coupled with outside (pavement) seating for the resaurant mde it easy to find quiet to eat or simply sit and read. The restaurant was very good for a small hotel, and the breakfasts were excellent. Quirky lighting, unusual paintings and a good choice of background muzak were the icing on a great stay. (and the parking was good as well)
Stayed in April 2024
Reviewed: 5 April 2024
Baris
GermanyWould have been great to have some kettles and tea in the rooms.
Great location, nice and clean rooms. Only 10-15 mins walking from the main train station. Also has a nice bar and a restaurant. Even though my room was looking at the main street, it was relatively quiet.
Stayed in April 2024
Reviewed: 24 March 2024
Mio
FranceMy room was in a separate building from the main one though the room itself was very spacious and clean. I don’t think the reception woman told me that the parking was that expensive for such an inconvenient space (not easy to access and very narrow to drive).
Nice staff, large and clean room, perfect breakfast, very good price for what it is.
Stayed in March 2024
Reviewed: 8 March 2024
Elmar
GermanyThe parking situation isn’t ideal. But that doesn’t really matter.
Amazing room and lovely people. Actually all you need.
Stayed in March 2024
Reviewed: 2 March 2024
James
United KingdomThe power socket at the desk didn't work with a UK plug adaptor (had it been rotated 90 degrees then the UK plug would have had space)
convenient location for the station. good options for breakfast. friendly staff.
Stayed in February 2024
Reviewed: 18 February 2024
Morgan
United StatesThe bed was very low to the ground and location was much farther from city center than I realized.
The room was clean, spacious, and affordable.
Stayed in February 2024
Reviewed: 18 February 2024
Nadine
NetherlandsWe stayed there here fir a week and the room was not clean during this time, maybe once and not well (still the carpet was dirty). The beds were not properly made during our entire stay. Every night we had to made the beds. Basically housekeeping was not good. And only once we could take a proper shower because the water will keep changing from very hot to very cold.
The ladies working at reception, the quietness, comfort of bed, and the location.
Stayed in February 2024
Reviewed: 22 January 2024
Yee
Hong KongThere is no hot water or kettle available.
The breakfast is good the location is great
Stayed in January 2024
Reviewed: 19 January 2024
Christian
GermanySince I could not use Qube own parking facilities (which are restricted to 1,50m height) I had to park nearby in a quite old, unconvenient parking garage that offers a few tight spaces for cars.
Very friendly staff, clear customer focus, nice room including cozy light management, very well prepared breakfast with nice & friendly staff
Stayed in January 2024
Reviewed: 15 January 2024
Lisa
United StatesThe breakfast buffet was too pricey. Offer additional breakfast options.
Very clean, good location, comfortable.
Stayed in December 2023
Reviewed: 8 January 2024
Andrew
United KingdomNo tea making facitlities in the room.
Room Breakfast Ease of access to and from station and old towm
Stayed in December 2023
Reviewed: 2 January 2024
Nikolaos
GreeceYou can't park nearby
Big room, breakfast
Stayed in January 2024
Reviewed: 1 January 2024
Yiwen
GermanyWe had a separated garage place, which has no direct access to hotel and no lift.
Spacious room, very quiet. Hotel restaurant is a bit expensive but good quality.
Stayed in December 2023
Reviewed: 19 December 2023
Lindsay
United StatesIt wasn't clear when I booked that the hotel had another building and that there was a chance I would be put there instead of the main building.
Everything!
Stayed in December 2023
Reviewed: 11 December 2023
Janis
United StatesDim lighting in room
Nice, modern hotel. Great breakfast
Stayed in December 2023
Reviewed: 9 December 2023
Martin
United KingdomIts very modern and nicely furnished
Stayed in December 2023
Kavos, Greece
Castiglion Fibocchi, Italy
Anghiari, Italy
Zalakaros, Hungary
Llanidloes, UK
Nelson, New Zealand
Pula, Croatia
Drumnadrochit, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content