Blond Lady (Middle age ) ws really unpolite and should be warn immediatly.

Stayed in December 2022

Room was dirty,poor breakfast, uncomfortable bed,pillow and matress,no value for the money

Location

Stayed in November 2022

carpet needed cleaning

everything

Stayed in September 2022

everything

nothing

Stayed in August 2022

I stayed when the weather was at its hottest period and no fan or fresh cold water in the room, Only sparkling. However the kitchen staff was excellent and offered to fill my water bottle for me in the mornings.

it was located in a nice quite area, only 10 mins walk from the train station.. Staff very helpful, and break team where fabulous as soon as you enter offered a fresh mug of coffee..

Stayed in August 2022

old fashioned dirty not cleaned no facilities there when we arrived? when I booked online there was an outside sitting area a bar this was not the case nothing there it’s more of a B&B than hotel rooms are tiny and stuffy no air conditioning in 30 degrees heat… it was very very basic not at all what was advertised breakfast was good and staff were lovely but won’t be returning! 🙁 Asked for refund after 1st night as couldn’t sleep and wanted to check in someplace else was refused this is a very very basic B&B was with my family and very disappointed

nothing Barr the staff were lovely

Stayed in August 2022

ghosts

breakfast

Stayed in June 2022

worst breakfast ever

just normal hotel

Stayed in June 2022

nothing

calm area, nice environment

Stayed in June 2022

No English channels on tv 15 minute walk to Train Station No fridge.

Friendly staff Quiet room Near centre of town Excellent heating Coffee in room.

Stayed in May 2022

Wifi is very bad. In the web site it is written there is a wifi. I also asked when i was doing check in and they said yes, there is wifi. But how? It exist 2 mins and not exist 3 mins. I had a long online meeting and it has destroyed. Thanks to Novum Hotel! If you want to spend money for hotel + for mobil internet package, it is very good adress! Do not be hestitate to book!

Bed was confortable.

Stayed in May 2022

The bed was screaming all the time. The name is silence, but it’s not silent at all.

When i checked in, the staff was such a rude and impolite, which shocked me a lot.

Stayed in March 2022

Concierge was attentive, informed and very knowledgeable

Stayed in January 2022

In the first room, the sink and shower were blocked. We asked to change the room, were told that this wasn't possible. Then the heating stopped working (freezing cold outside). Were told we could change the room the next day (which was the day we were leaving...). I carried on insisting, and we finally got another room. Here the heating worked, but couldn't be regulated. Even though the heater was on 0, it churned out heat...

Stayed in November 2021

nothing

Clean, comfortable

Stayed in November 2021

our room the sink was dirty, no hot water.

good interior reception area

Stayed in November 2021

Entrance could be better illuminated at night. We had problem to find entrance for cars at darkness.

Clean room with comfortable beds and strong wifi.

Stayed in September 2021

For the breakfast it's definitely not what you see in the pictures. You have boiled egg which I assumed boiled days ago and kept it in the fridge. They were fridge cold for 5 days. Musli, pre-packed sandwiches for each guest ( they have like 6 different kind ), wasa crackers, yogurt, fresh coffee ( which was pretty good ) , packed fruit juice. But the most disturbing thing was the sitting area. There were only 2 table for the whole hotel with total of 6 chairs. So if you are lucky you can sit on the common area or you have to take the breakfast you your room which you have only one chair. They have a breakfast area downstairs with tables set with forks and plates and everything but they didn't open it for the breakfast I don't know why. So good luck with your breakfast arrangement. The other thing is that although they have 2 staff at the breakfast area they only serve the sandwiches. for 3 days we cleaned the table by ourselves. Ohh and the other thing is the common areas were not cleaned daily actually not even for 4 days. We stayed for 4 nights and the dead bug you see in the picture stayed with us on the stairway to first floor for 4 nights along with some autumn leaves. One other thing was only time the staff said good morning was the time to warn us about the mask.

Bathroom was clean. The room is cleaned daily. There were complimentary tea at the room. Windows were big and the shade curtains were making the room dark enough at night.

Stayed in September 2021

It’s clean

The breakfast is perfect

Stayed in September 2021

everything was good

the staff was very friendly and tried to help us, even though we came very late.

Stayed in September 2021

The breakfast was not as expected at all. It was just some snacks from supermarket. But the coffee was fine.

Friendly and helpful receptionist.

Stayed in August 2021

Room 1. There was no air-conditioning and it was very uncomfortable to sleep at night, opened the window to have some air but due to the first-floor location it was very noisy from the people outside, loud talks from other hotel people and also we had some insects flying in (so they didn't even have a net on the windows) 2. The safe was not working, I told the person at the registry, he said he'd fix it but they never did. 3. Phone was there but not working (wanted to know the breakfast hours) 4. No information about breakfast hours. Would be nice to have one small brochure with some info, instead, they had small pieces of instructions on every place (safe, phone, bathroom, separate wifi instructions) Breakfast 1. On the first morning of our two-day stay there was a strong smell of sewage in the kitchen and they said there was an accident in their pipes. We had ok-ish breakfast (coffee, juice, bread with cheese, sausages, and smoked meats 2. Second-day breakfast they completely closed the kitchen and served only coffee, bought cookies and waffles, not even a slice of bread. 3. Stuff in the kitchen didn't know English, asked for knife, spoon, but they didn't know what they are.

The staff was friendly and polite. Didn't charge us for parking (2eur * 2) due to a very bad experience with breakfast (see cons)

Stayed in August 2021

The people from reception didn't speak english and it was difficult to discus with them. The parking was full, without marked spot.

The room was looking nice

Stayed in July 2021

Breakfast is good, clean and silence. Our family will comeback again for sure.

Stayed in August 2021