Potsdamer Str. 3, Mitte, 10785 Berlin, Germany
#14 of 525 hotels in Berlin
Guests' ChoiceBased on 609 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 5 April 2023
Oren
IsraelLow flow shower
Big rooms, comfortable beds, nice view, best location
Stayed in April 2023
Reviewed: 26 March 2023
Zohar
IsraelThe snacks and drinks in the room were unreasonably priced. No bottle of water should cost 6 euro.
Lovely hotel near Postdamer Platz, with great and kind staff, and very clean rooms. We stayed at the managerial suite and the room was spacious and luxurious. The mall of Berlin is couple of minutes away and the burgermiester nearby is delicious. Would definitely recommend this place!
Stayed in March 2023
Reviewed: 23 March 2023
Eitan
IsraelI was expecting to get for "goodies for such a price. water, coffee machine, fruits , etc.
location is very good, and the stuff was very nice
Stayed in March 2023
Reviewed: 19 March 2023
Satinder
United Kingdoma little soulless
clean , functional, location, staff, food
Stayed in March 2023
Reviewed: 14 March 2023
Calum
United KingdomStaff friendly, courteous and efficient; room was quiet, spotlessly clean, good size with everything we needed for our stay. Location perfect: by the train/tube station and not far from the main sightseeing spots.
Stayed in March 2023
Reviewed: 12 March 2023
Grant
United Kingdomvery little. if I was being picky, the tablet for ordering room service, etc, had a dead battery, and needed to be used on the charger.
Excellent sized room, comfortable and clean. amazing location for seeing Berlin. staff were super friendly, and even noticed it was my birthday (I guess from the check-in forms?) and when we returned to the room that evening there was a bottle of Prosecco being chilled, with a lovely note saying happy birthday.
Stayed in March 2023
Reviewed: 10 March 2023
Joel
United Kingdomnothing could have been improved upon
room, location and dining facilities were all excellent.
Stayed in March 2023
Reviewed: 10 March 2023
Deniz
Turkeynothing
Very nice room , location is perfect, very clean, super breakfast
Stayed in March 2023
Reviewed: 8 March 2023
Bridget
United KingdomOnly thing for me this time was that there wasn't a desk to work at in my suite. Usually I've always had one so must have got different category of suite this time.
I love this hotel and I'm a regular guest here. Everything works and the staff are fantastic. I also love the calm ordered atmosphere which is rare in a hotel.
Stayed in March 2023
Reviewed: 6 March 2023
Maxime
FranceI think how they make the bed, two “couette” in the middle of each bed… never see that before. and the cleaning was very superficial. the towels were not comfortable at all.
location, size of the rooms, silence. really good
Stayed in March 2023
Reviewed: 27 February 2023
Jukka
FranceGreat location. Amicable and experienced staff. Decor everywhere ultramodern, harmoniois and done with the best taste. Room spacious with everything you need. Very comfortable bed. Spa department worth visiting and taking sauna bath.
Stayed in February 2023
Reviewed: 22 February 2023
Michael
United KingdomAll the staff at The Mandala were excellent and I couldn’t recommend it enough!
Stayed in February 2023
Reviewed: 14 February 2023
Hessel
Netherlandsmissed a desk in my room.
staff, location - both very good.
Stayed in February 2023
Reviewed: 13 February 2023
Bas
Netherlandsdouchen in bad
kamer, restaurant en de bar
Stayed in February 2023
Reviewed: 13 February 2023
Jennifer
KenyaN/A
All
Stayed in February 2023
Reviewed: 9 February 2023
Aylin
CanadaAmazing place to stay. We had the best time here. Very clean rooms and helpful stuff. Very happy to stay here.
Stayed in January 2023
Reviewed: 7 January 2023
Melita
AustraliaNothing.
Beautiful room with everything you could need, even a bath. Breakfasts were incredible with eggs made to order. Staff extremely helpful and knowledgeable. Close to Potsdamer Platz.
Stayed in December 2022
Reviewed: 4 January 2023
Robin
United Kingdomno spa
food
Stayed in January 2023
Reviewed: 3 January 2023
Tobias
United KingdomThe choice of background music was truly appalling and intrusive. Far from creating a relaxing atmosphere it really grated.
Excellent hotel and restaurant. High standards of service and cleanliness. Superb location for anyone wishing to explore Berlin with easy access to S and U bahn plus nearby shopping centre with good choice of shops, restaurants and museums. Very happy to highly recommend this establishment. All staff from reception, housekeeping and particularly restaurant were courteous, helpful and professional. Great breakfast choices.
Stayed in December 2022
Reviewed: 2 January 2023
Mai
KuwaitAll perfect
Will definitely come back because of the amazing staff , room, location and overall experience
Stayed in January 2023
Reviewed: 22 December 2022
Donald
United Kingdompillows were a bit soft
great location and a really clean hotel with great facilities.
Stayed in December 2022
Reviewed: 21 December 2022
Andrey
RussiaRoom service is an issue. Formally exist but quite poor.
Great location, cozy and comfortable room with a balcony, great breakfast and coffee.
Stayed in December 2022
Reviewed: 12 December 2022
Kirsty
United KingdomA nice pool and bigger bar would be good. Restaurant menu didn’t appeal.
Good location. Staff very pleasant and helpful. Room was lovely. Breakfast very enjoyable.
Stayed in December 2022
Reviewed: 5 December 2022
Elizabeth
United Kingdomnothing
excellent location very best the train station soo easy access to and from the airport and, if needed around the city. close to the key tourist sites to walk to and The Mall is less than 5 minute walk.
Stayed in December 2022
Reviewed: 3 December 2022
Mennocchi
United StatesThere's very little you can control in terms of room temperature, but not a big deal.
Super friendly staff, from check in to check out. Location is excellent, close to everything. Room is big, clean, comfortable.
Stayed in November 2022
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