Its pretty worn, and the stairway and hallway smells very tobacco..

The room was clean….

Stayed in April 2024

The free taxi from the airport

Entrance to the hotel was not clean. Does not look safe. The key took to long to open with all the creepy people around.

Stayed in December 2023

The rooms are well cleaned but due for some new carpets.

Good location and quite comfy rooms. Well equipped, hair dryer, wifi, tv, and all the basics. They even let us leave the luggages after check out for hours.

Stayed in November 2023

There were not enough lightings along the corridors and stair especially at 5th floor. No elevator going to higher floors. Table is too small and narrow. Sockets were located too far.

I like the location - close to the Hbf. It was very quiet inside the hotel.

Stayed in October 2023

The road is very busy all day, so opening the windows for some fresh air is impossible. At night the street is a bit scary.

The room and bathroom were very clean, and despite the very noisy road, the room was quiet and well isolated fro the noise outside. The beds were comfortable.

Stayed in July 2023

street noise and light . room is very noisy and you hear the neighbours .

central located

Stayed in March 2023

Room

Stayed in September 2022

It was a clean and quiet room, separate from the main entrance of the hotel.

Stayed in August 2022

No big problems, but worth knowing that you have to walk up to the first floor to get to the elevator to the other floors. But overall super place in terms of good value for money and location.

Very good location, very clean, very friendly and helpful staff. Hotel a little dated, but it’s all very clean. Parking in front of the hotel is free from 22:00 at night until 9:00 in the morning. There is also a Parkhaus very nearby for parking, but check if the daily Parkhaus rates are per calendar day (ie. a new daily rate starts at midnight) or per 24 hours from the time you park. If it’s per calendar day, you’ll pay twice the daily rate if you park overnight, even if you park in the evening and leave the next morning.

Stayed in July 2022

I booked a 3-person hotel room for my son and his friend - they're 17 y.o. and needs to pass an exams at nearby Hamburg University early morning. So I need a room nearby. They planned to go with one another (3rd) guy, but he didn't go that day. After they arrived, receptionist gave them a cheapest and small 2-person room with windows to junkyard. Guys said: "Okay, but this is not we ordered. If so, please, arrange a moneyback". Receptionist refused to do anything. Only after my son warns, that they will call for police to clarify the situation, this manager-cheater changed a tone and asked not to do so, then gave a key of ordered 3-person room at last.((( That's it - nothing like this has ever happened before. Draw your own conclusions. Also district is almost arab/afgani populated, so be aware of this.

Wi-fi is okay. Rooms are quiet, clean and comfortable enough, but cost of stay is higher than it should be. Supermarkets, railway and bus station are nearby.

Stayed in July 2022

I did not like that the staff asked me to pay 10€ extra for the little dog that I was tracelling with. I booked the room originally for me and the pet and I also wrote in the message to the hotel, while booking it, that I travel with the dog. The extra payment was not mentioned anywhere! I think it was really unfair to do so. I was asked to pay with cash and no receipt was given, so I think it was taken illegal! Also the room was sold with the private bathroom, but the bathroom was a common bathroom in the corridor. Really not a pleasant visit at all! Felt like being fooled as a customer!

Stayed in June 2022

The room was very smelly since there was always a smoking smell.

The location is very convenient that is very close to the train station.

Stayed in June 2022

No lifts

The hotel does not offer any breakfast. The springs on the bed hit the body and made us very uncomfortable. Also, our rooms were on 5th floor and with no lifts,. access was quite a challenge

Stayed in May 2022

everything

reception

Stayed in April 2022

The asked to come back to pay, we already did that but they didnt comunicate between the employees...

All was good, apart that the hotel had some stairs before reaching the elevatore, but we could leave the baby stroller downstairs

Stayed in April 2022

It's not the fault of the hotel but it's on a busy street, so some noise from the street.

The receptionist was really nice! He helped me with my luggage. The room is a little bit old but everything was clean (bed, shower, towels). Perfect location to take the train.

Stayed in April 2024

There was no possibility of taking breakfast in the hotel. It was a bit noisy at times at night. No tea and coffee kettle in the room either, sadly. The area in which the hotel is situated had a slightly sleazy feel to it.

This hotel was reasonably priced and good value for money. It was well-heated ( I was here in winter ) and the room I had was spotless. The guy on reception of the main hotel next door was friendly and helpful. The hotel is a stone's throw from the main station.

Stayed in January 2024

The place was shabby. There was some stinking smell inside the room

It is very close to Bahnhoff

Stayed in October 2023

Area not safe for family Full of criminals area around the hotel

Old building without elevator Not-safe area, drug, alcohol,… Not-sufficient for family

Stayed in September 2023

Good location close to Central Rail Station, clean comfortable room

Stayed in September 2023

No lift. So if you have the pleasure of being on the top floor, it's a steep walk all the way with your luggage. The area was a little rough but had character

Quiet and clean.

Stayed in July 2023

I travelled with my family, wife and 10 years old daughter. We couldn't sleep at all because in the room next to us there was a party until 5 am, with drugs and loud music. For the same price and even cheaper, we have stayed in nicer places in Germany. The hotel seems more like a brothel since it is located in the red district, and in general, the neighbourhood and the hotel seem quite dangerous and unsuitable for a family. Moreover, the bed was infested with fleas, and the shower curtain was tainted with spots of semen. We raised our concerns with the receptionist, and no answers were provided or actions taken. In sum, don't stay here!!!

Stayed in August 2023

The automatic door system was not functioning properly. Every time we needed to open or close the door, we had to call reception. This situation made it very challenging for our family to stay in this hotel. I requested a room change, but they assured me it would be done the next day, which unfortunately never happened throughout our entire stay. As a result, I cannot recommend this hotel. The staff is not friendly.

Stayed in July 2023

Hot room and noisy neighborhood

Price and balkon

Stayed in July 2023