The heating was turned up high in the building for this time of year. The room was warm. We opened the window at first, but the room is located next to the Stadtbahn (lightrail) tracks and you hear trams/metro passing by every 5 minutes. So we closed the window and turned on the AC to sleep better.

Smooth check in and check out. The room was clean. Short walk to the city center.

Stayed in May 2024

The suite was very good. It was at the main building facing the street but it had double windows and you couldn't hear anything. The whirlpool was cozy. It is close to the city and you can go there on foot. Parking possibility with a small fee.

Stayed in April 2024

Breakfast wasn't included.

This hotel was good, but the location wasn't as central as we had hoped. There is a tram at the front door but there are very few restaurants, cafes or bakeries nearby. It is also on a fairly busy road. The hotel is quaint but a little too old worldly for us. It was clean and the rooms were a decent size. The staff were very attentive and friendly.

Stayed in December 2023

Room was large and clean. Location of the hotel was great. Breakfast was included and nice.

Stayed in December 2023

Everything perfect.

Stayed in December 2023

I forgot to mention when we checked out the shower head in our room I think was a bit odd - could only have a heavy narrow stream of water (like a hose), rather than the lighter more spread out spray. But it didn’t stop us from having a lovely warm shower. And it wouldn’t stop me from returning.

The 2 bedroom family room was very large. One bedroom had a small balcony overlooking the courtyard and koi pond. It was a lovely spot to relax between busy tourist activities. We stayed on a Friday & Sat night and although there was a little bit of traffic outside, it was nice and quiet inside. It was a short 6 min walk to the Christmas markets & town centre - for anyone with mobility issues the last part of the walk back to the hotel is on a bit of an incline. However, I believe there is a bus & tram stop just opposite the hotel. The staff were friendly and very helpful. The beds were very comfortable and the room was lovely and warm. They offer a buffet breakfast for £15/person. It looked good. Unfortunately we have a coeliac in our group so buffets don’t work for us (cross contamination with gluten very high). Fortunately, we were only a short walk from Isabella patisserie (100% gluten free cafe).

Stayed in December 2023

Room distribution

Personas

Stayed in December 2023

Lack of lift/elevator

Quaint, clean and festive.

Stayed in December 2023

I was on the second flow, without an elevator.. so not that great! Also, the metro passing by was a bit noisy.

The room was clean!

Stayed in October 2023

Everything was very very good, the people were super nice and the service was excellent !

Stayed in October 2023

All is fine.

Stayed in September 2023

Noise from the street

Very comfortable equipment

Stayed in September 2023

Breakfast has some room for improvement but every time we asked for an extra coffee, we did receive it.

The location was excellent, the staff friendly and helpful. The koi pond exceptional.

Stayed in July 2023

N/a

Amazing restaurant, with a wine list as thick as a dictionary. Lots of character and quite eccentric in a good way (including some phenomenal coy carp pools, which our daughter loved). An unexpected gem. We spent a wonderful wedding anniversary evening here as part of a family holiday in Germany

Stayed in August 2023

They never pick up the phone for room service or reception for assistance.

Breakfast was nice and good service

Stayed in August 2023

I think because of the garden, there was ants on the cabinets in the room and also inside the bed. This was quite uncomfortable for me.

Breakfast was good and the location was ok.

Stayed in July 2023

Nothing

Beautiful hotel. Spacious 2 bedroom room was perfect for our family of 3.

Stayed in July 2023

Location a bit noisy and on-site restaurant offers tasting menu only so a little restricted.

Traditional decor; clean and comfortable.

Stayed in May 2023

The ordinary rooms in the old part of the hotel are OK but the garden suites would probably be more spacious/comfortable.

Although located on a busy thoroughfare the sound insulation was very effective, even in the rooms facing the road. But the great thing about this hotel is the gourmet food. Excellent evening meal and lovely breakfast. People come just for the restaurant.

Stayed in June 2023

The master bedroom is “transit”

Staff Parking Location - very close to tram station

Stayed in July 2023

Good breakfast and peaceful hotel. Old time charme.

Stayed in July 2023

We used the trams with ease but if you couldn’t do that, getting around could be difficult for elderly people.

We had a room in the old part and “castle”. Both were lovely.

Stayed in July 2023

No kettle to make a cup of tea or coffee

Location to city centre was great. Comfortable beds

Stayed in July 2023

Not a lot to be honest. I'd probably book this one again without a thought.

Lovely Hotel that was clean and had helpful and friendly staff.

Stayed in June 2023