Ilot du Heron, Djibouti, Djibouti
#3 of 16 hotels in Djibouti
Guests' ChoiceBased on 52 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
7.3
Free WiFi
8.9
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Showing 1 – 25
Reviewed: 2 April 2024
Luca
KenyaDining menu too expensive
Friendly staff and breakfast
Stayed in March 2024
Reviewed: 27 March 2024
Rodrigo
ChileThe hotel is expensive.
Is the best Hotel in Djbouti. Has a nice swimming pool and a private beach.
Stayed in February 2024
Reviewed: 27 February 2024
Blair
United Arab EmiratesMost of food under lamps for breakfast was cold. Omelette queue always to long. They need 2 people working here and not 1 as they had Shisha fish restaurant,!food expensive and meals to small
Room nice but major ac issues which took a couple of days to repair. That said the hotel was kind enough to move me to another room on the last night as an upgrade so very kind of them.
Stayed in February 2024
Reviewed: 2 August 2023
Ngoc
VietnamI don't like the smell of the carpet at that hotel; it has a smell, and one of the elevators also has a smell not good
The staff. They were very friendly and helpfull
Stayed in July 2023
Reviewed: 9 February 2023
Huayu
ChinaFor some reason, I can't find the room service menu...
Really nice stay here, good decorations and scents, the staff are really nice. Beach with bar, winter is the good time. The food is not excellent, but pretty good
Stayed in February 2023
Reviewed: 30 January 2023
Milka
SerbiaAlmost everything was very good
The design of the hotel. Very nice room. Good breakfast. Very nice spa center and so professional SPA manager Dragana… Excellent massage and manicure.
Stayed in January 2023
Reviewed: 5 September 2022
Eph
EthiopiaThe breakfast option is limited. The place needs a bit upgrading and the toilets has some smell.
The best hotel in town. Nice and clean.
Stayed in August 2022
Reviewed: 5 February 2022
Anisa
United KingdomThe guards at the main door were not particularly nice. They often questioned our intentions when going in and out of the hotel. They didn’t trust us that we were staying at the hotel because we were a young couple . We felt disrespected and just somewhat discriminated.
Some of the staff were really helpful and readily available to assist with anything. Ifrah (one of the receptionist) and Mogue were particularly amazing and looked after us. They ensured that our stay was as enjoyable.
Stayed in February 2022
Reviewed: 14 June 2021
Maria
United StatesRoom service took to long to come by my room
I was very pleased with my stay this time. The only thing that could of improved was room service.
Stayed in June 2021
Reviewed: 31 May 2021
Maria
United StatesThe service wasn’t the same the same perks that I was given before was afforded to me this time.
My breakfast was ok my order wasn’t fulfilled when I needed it.
Stayed in May 2021
Reviewed: 24 May 2021
Maria
United StatesThere was a roach in my bathroom disgusting
I think that’s the buffet should be room service.
Stayed in May 2021
Reviewed: 27 March 2024
Helene
NorwayThis place need’s upgrades- the room is literally wet from mold. And the price is close to obnoxiously high.
Nice location and very friendly staff!
Stayed in March 2024
Reviewed: 7 February 2024
Nathaniel
United StatesThe food was good (french, italian) but we were hoping for more authentic local and regional cuisine on the property..
The spa is fantastic!
Stayed in February 2024
Reviewed: 19 January 2024
Raymond
MaltaSewage smell abd poor room service food
I had a room with a sewage smell. I complained, but only they tried to fix the issue on my departure.
Stayed in January 2024
Reviewed: 29 June 2023
Jonathan
ItalyFathia wasn’t happy even when I tried to cheer her up. Also, security didn’t let me play the piano.
Faycal, Nima, and the three girls named Choukri are all amazing! Staff were wonderful and fast. Most speak Somali, French, and English which is amazing! The Kempinski staff are like a big family and I was happy I could hang with for a night!
Stayed in June 2023
Reviewed: 15 May 2023
Abdela
Chinaeverything is perfect
Stayed in May 2023
Reviewed: 3 May 2023
Netsanet
EthiopiaThe room was not clean. It needs deep cleaning not expected from a 5 star hotel with such a price.
Breakfast could have been better with more options during Ramadan.
Stayed in April 2023
Reviewed: 5 August 2022
Keith
United StatesFood was wonderful, room was Great and the location very very NICE. The Staff welcomes me with open arms
Stayed in July 2022
Reviewed: 20 February 2022
Mike
United StatesTo expensive, terrible coffee at breakfast..
No much..
Stayed in February 2022
Reviewed: 9 October 2021
علي
United Arab Emiratesno thing every thing is ok
nice place I liked
Stayed in October 2021
Reviewed: 17 June 2021
Gabow
KenyaThe price
all the team were all perfect especially the receipt team Ifrah
Stayed in June 2021
Reviewed: 14 June 2021
Ahmed
Saudi ArabiaHotel don’t have valet.
Hotel is excellent. However the staff as Mutaz ,Souleikha ,Nouh and Ayanleh are making the staying at the hotel as great experience. I highly recommend this hotel because the professionally and politeness that I touched on them.
Stayed in June 2021
Reviewed: 26 May 2021
Hyatt
SwitzerlandExcellent customer service
Stayed in May 2021
Reviewed: 25 March 2024
Jane
AustraliaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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