Vesterbrogade 9, Vesterbro, DK-1620 Copenhagen, Denmark
#17 of 126 hotels in Copenhagen
Guests' ChoiceBased on 1173 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.4
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Sarah
United KingdomRoom 420 quite noisy early morning due to facing the bin emptying area
Great location. Attentive staff. Comfortable well equipped rooms
Stayed in April 2024
Reviewed: 30 April 2024
Graham
United Kingdomsome rooms were a little too small as a king size double.
The service from the staff was absolutely excellent, I have never experienced better anywhere in the world.
Stayed in April 2024
Reviewed: 29 April 2024
Benan
Turkeynothing
perfect location and amusing design
Stayed in April 2024
Reviewed: 27 April 2024
Abbie
United KingdomNothing !
The property is very luxurious. Rooms are small however, extremely comfortable and clean and we did not find this a problem. Location is great and very close to central station.
Stayed in April 2024
Reviewed: 27 April 2024
Krasimira
BulgariaThe espresso was a bit bitter for my taste.
I liked everything! Special praise for the receptionists.
Stayed in April 2024
Reviewed: 26 April 2024
Katherine
United StatesSmall rooms
Stayed in April 2024
Reviewed: 25 April 2024
Gemma
AustraliaNothing
We loved the bar, it was so comfortable for breakfast and afternoon and evening drinks. The interior design was amazing ! Without exception, the staff were wonderful, so friendly and accommodating. There was in particular lady who served us at breakfast everyday ( tall, young slim and dark hair) who stood out for us. The room was small but adequate for four nights and had all we needed. Very central location close to some fantastic restaurants. The receptionist gave us some great recommendations for dinner in the Meatpacking District and Verdaemensveg. Overall a brilliant stay. Highly recommend Grand Joanne and would stay here again.
Stayed in April 2024
Reviewed: 25 April 2024
Lois
United KingdomOnly complaint was I ordered eggs benny at breakfast and it had something sweet in it that maybe I missed on the menu but it wasn’t needed
Really cool design, comfy room, great shower, huge bed.
Stayed in April 2024
Reviewed: 24 April 2024
Caroline
United StatesExpensive optional breakfast.
Beautiful room, if not a lot of space to maneuver. Good value for an expensive city, with helpful and pleasant staff.
Stayed in February 2024
Reviewed: 24 April 2024
Katie
United KingdomNothing
From the moment we stepped in the door we knew Grand Joanne was a slice of heaven in the heart of the city. The decor and music set a relaxing sophisticated vibe and I loved it immediately.
Stayed in April 2024
Reviewed: 24 April 2024
Ellie
United KingdomGood location - 2 minute walk from central train station and walking distance from shops and attractions. Very comfortable bed and nice bathroom with lovely shower. Room equipped with kettle, steamer and good hairdryer. Luggage storage available free of charge. Staff were lovely.
Stayed in April 2024
Reviewed: 23 April 2024
Richard
United KingdomThe room around the bed was really tight and room not that spacious. Have paid same prices in other large cities for a much larger room but it was ok for our requirements
Very clean and modern, very helpful staff,good location right next to central station and not very far from shopping and attractions. Bed really comfortable and a lovely shower
Stayed in April 2024
Reviewed: 23 April 2024
Helen
United KingdomThe full breakfast was very expensive. We chose instead just an egg dish which was a very strange mixture of egg and a sweet topping. Not nice to eat. We would have preferred the buffet choice - croissant, bread, meat and no hot course.
The room was clean and comfortable. There was an excellent bathroom with a very good shower. The bar area and sitting room were both welcoming. Staff were brilliant- really friendly, helpful and fully professional.
Stayed in April 2024
Reviewed: 23 April 2024
David
IrelandExcellent and friendly staff.
Stayed in April 2024
Reviewed: 23 April 2024
Anette
United KingdomAmazing hotel, stunning interior, great location, comfortable bed, clean room, great gym and rooftop bar and the friendliest staff!
Stayed in April 2024
Reviewed: 23 April 2024
Paulina
United KingdomNothing, everything was great
Very cool interior design, super comfy beds, amazing drinks at the bar and extremely friendly and professional staff - we had a fab stay and we will definitely be back, thank you
Stayed in April 2024
Reviewed: 22 April 2024
Sascha
NetherlandsThe room was small, but functional, the lighting was a bit poor, as was the storing space. No real desk to work on.
The staff was friendly, location is good (next to train/bus station and in walking distance from city center. Room was small, but functional. Some things (like lighting options) might have a slight update.
Stayed in April 2024
Reviewed: 21 April 2024
Lyudmila
FinlandThe hotel felt new and nice, the location is superb
Stayed in April 2024
Reviewed: 20 April 2024
Aurelio
SpainBreakfast was lillte bit expensive (I didn´t try it)
Small room but clean and confortable. Very good situation and kind staff. According to Denmark prices, it has a very good relationship quality/price.
Stayed in March 2024
Reviewed: 20 April 2024
Cathryn
United KingdomI only had breakfast one day as it was quite expensive for me. But on top of the buffet price i was charged extra for 2 coffees. I would expect drinks to be included.
Comfort of the room and helpfulness of the staff. And the clothes steamer 😊
Stayed in April 2024
Reviewed: 19 April 2024
Holly
United Kingdomonly one hot drink allowed with breakfast, was a bit mean1
Stayed in April 2024
Reviewed: 19 April 2024
Zona
MaltaRealy tiny room
It was all perfect, welcoming staff, room facilities, super comfy bed, fantastic breakfast
Stayed in March 2024
Reviewed: 18 April 2024
Kimberly
United StatesThe only thing I was disappointed with was the food at the restaurant. I thought the breakfast was a bit underwhelming and my dinner was not satisfying. I think there are good things on the dinner menu but I choose items that were not as well prepared as I would have liked.
The property was well appointed, very clean, and well located. It is right next to the central rail station but you would never know it was so close. The hotel was quiet so noise was never a factor and there was no concern for safety as there sometimes can be in a location so close to a main travel artery.
Stayed in April 2024
Reviewed: 17 April 2024
Eleanor
United KingdomLocation was perfect and the gym was really nice
Stayed in April 2024
Berlin, Germany
Bad Füssing, Germany
Pfunds, Austria
Trois-Ponts, Belgium
Kerobokan, Indonesia
Carlsbad, USA
Dujiangyan, China
Doha, Qatar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content