Vesterbrogade 9, Vesterbro, DK-1620 Copenhagen, Denmark
#16 of 127 hotels in Copenhagen
Guests' ChoiceBased on 1260 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.4
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 April 2024
Katarzyna
PolandNoises from water pipes, little bit annoying.
Excellent location. Room was very comfortable. All staff were very friendly, polite and helpful. Hotel well presented and very clean. The interior is very beautiful, The hotel is very easy to reach from the main station and a great starting point to explore the city. Breakfast variety and quality - impressive, delicous bread!
Stayed in April 2024
Reviewed: 14 April 2024
Kathy
United StatesOur room had a step and when we got up in the night, we stumbled on it.
Excellent location. Room was small but very comfortable.
Stayed in March 2024
Reviewed: 13 April 2024
Rory
United KingdomNone
Decor, cleanliness, amenities.
Stayed in April 2024
Reviewed: 13 April 2024
Gareth
United KingdomOur "cosy" room was just too cosy for 2 people. Barely room to get around, although very nice, all the same. Upgraded to a larger room very easily. A bit of street noise, but city centre, so expected.
Uniquely styled hotel. A very homely feel with a very pleasant lobby and bar area for lounging. It is useful to be so close to the station, and with Tivoli 2 minutes walk away, it's easy to spend all day there while being able to pop back to the hotel during the day. The larger room and facilities were excellent. All the staff were fantastic. Very knowledgeable and friendly.
Stayed in April 2024
Reviewed: 13 April 2024
Ross
United KingdomThe beds were incredibly soft and is not my preference. The shower water pressure could be better too as it was quite weak and having a fridge in the room would have really been nice.
The vibe of the hotel was modern and suited the vibe of the city. The room we were given was cozy and perfect for a couple. The bathroom was spotless and we were located in a quieter part of the hotel exactly as we requested. The hotel team were incredibly polite and overall we had a wonderful experience.
Stayed in April 2024
Reviewed: 12 April 2024
Alison
United KingdomOur room was on the small side but totally our fault as we did choose the standard double. Having said that the room was absolutely fine for our 3 day city break.
Good location all staff were very friendly and helpful. Very comfortable hotel well presented and very clean.
Stayed in April 2024
Reviewed: 11 April 2024
Maren
GermanyThe interior is very beautiful, but most of all the staff was amazing! Very polite and helpful. The hotel is very easy to reach from the main station and a great starting point to explore the city.
Stayed in April 2024
Reviewed: 10 April 2024
Douglas
United KingdomThe toilet flush didn't work but when they couldn't fix it they quickly changed our room lots of good communication and these things happen
The staff the food and the general vibe of the hotel
Stayed in April 2024
Reviewed: 9 April 2024
Matthew
United KingdomNothing to dislike
Brilliant location, close to Vesterbro as well as the city centre. Staff were really friendly and able to help with any query with ease and the room was perfect for what we needed
Stayed in April 2024
Reviewed: 9 April 2024
Veronica
IrelandNothing
It was very clean and the staff were very helpful and friendly
Stayed in April 2024
Reviewed: 9 April 2024
Goddard
United KingdomNot much! The room was a little bit tight but for the money I don’t think think it a problem ! Would have loved a mini fridge in the room too but appreciate space is limited
Great location, beautiful interior, well equipped gym and lovely staff
Stayed in April 2024
Reviewed: 9 April 2024
Henriette
Denmarkgreat breakfast, lovely staff, perfect location, but a bit noisy.
Stayed in April 2024
Reviewed: 8 April 2024
Selin
United KingdomNothing!
Perfect location - central Copenhagen. Only a 4 min walk from train and metro station which are both only 15 mins from the airport. We loved the rooftop bar which was a total sun-trap. The rooms are cosy, we were in a superior king which was quite small but didn’t matter as we were exploring the city. The downstairs bar is stylish and let us borrow umbrellas for one evening of bad weather. For the location, facilities and style of the place, I think the price is extremely good - especially for such an expensive city.
Stayed in April 2024
Reviewed: 8 April 2024
Aileen
United KingdomThe room was beautiful and nice and clean. The overall vibe of the hotel was great and the staff were really friendly and accommodating. The location was fantastic, making it so easy to get around and explore Copenhagen!
Stayed in March 2024
Reviewed: 8 April 2024
Stuart
United KingdomDidn't have breakfast - it was so expensive and great bakeries all around
Stayed in April 2024
Reviewed: 8 April 2024
Claire
United KingdomNOTHING! All the staff are doing an amazing job -keep it up!
It was welcoming, warm, clean and comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Paula
LatviaIf ever considered - i would try to put mini bar fridge in the room.
A beautiful hotel in city center. Breakfast variety and quality - impressive Interior - magnificent Personnel - amazing Special cosmetic care products - heavenly smelling :) Thank you :)
Stayed in March 2024
Reviewed: 8 April 2024
Sırrı
TurkeyNothing
Since the property was very close to the city center, we were able to walk everywhere. The employees were very helpful. The hotel was very stylish.
Stayed in March 2024
Reviewed: 7 April 2024
Ramunė
LithuaniaRooms are extremely small, it was ok for one person, but I can’t imagine how it would work for a couple.
Good location near the train station and you can easily explore the city on foot, common area are very charming and stylish. Room was well equipped: steamer, hairdryer, teapot, toiletries and etc.
Stayed in April 2024
Reviewed: 7 April 2024
Vivienne
United KingdomBreakfast buffet could have had a bit more variety
Loved everything about the hotel, staff were so friendly and amazing
Stayed in March 2024
Reviewed: 7 April 2024
Alienor
CanadaNothing
The hotel is very cute and the room was super cosy. Everything was clean. The staff were helpful and friendly.
Stayed in January 2024
Reviewed: 6 April 2024
Dina
United Arab EmiratesThe hotel restaurant should have more options, especially for children like a couple of pasta dishes.
The decor of the lobby and restaurant is stunningly beautiful. The rooms are very nice too. Everything was clean and nicely presented. The people working there are absolutely lovely
Stayed in April 2024
Reviewed: 5 April 2024
Lydia
United KingdomIt was all good
Very modern and chic
Stayed in April 2024
Reviewed: 5 April 2024
Lea
SwitzerlandOur room went out to the street where the main station is located, meaning it was a bit louder even with the windows closed. This did not disturb us too much but if you're noise sensitive, you might want to ask for a room that goes out to the back of the hotel. The lights in our room were all quite dark/gloomy, which created a nice atmosphere but was sometimes a bit impractical when getting ready / doing the make-up.
The room was on the smaller side but gorgeously furnished and equipped with everything you need; there was even a rain shower. The bed is incredibly cozy. The staff was very friendly and responded quickly to all needs. We could leave our luggage in the hotel before resp. after the check-in and check-out and could also spend our waiting time for the train in the beautiful lobby. The bar has nice cocktails and the staff remained very polite despite the busyness after a certain hour. The location is perfect if you arrive in Copenhagen by train and you are also very close to many touristic hotspots, Tivoli park is literally right around the corner. The hotel itself is in Vesterbro, which is a lovely district that's not too touristy yet with many coffee shops and stores where locals go to. The staff provided us with nice tipps on where to go for brunch, etc.
Stayed in April 2024
Reviewed: 5 April 2024
Marie
Irelandvery comfortable with friendly staff
Stayed in April 2024
Berlin, Germany
Bad Füssing, Germany
Pfunds, Austria
Trois-Ponts, Belgium
Kerobokan, Indonesia
Carlsbad, USA
Dujiangyan, China
Doha, Qatar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content