Krystalgade 22, 1172 Copenhagen, Denmark
#43 of 125 hotels in Copenhagen
Guests' ChoiceBased on 881 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
9.0
Value for money
7.7
Free WiFi
8.9
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End of dialog contentReviewed: 4 June 2024
Thordis
IcelandVery much disturbance during construction outside.
room and hotel very good, location super
Stayed in May 2024
Reviewed: 2 June 2024
Nina
SloveniaNo chromecast TV, the noise. Not renovation noise, but in the same building is bowling bar and you can hear repetative sound when they bowl. Even saturday 22 o’’clock. It is annoying when you are trying to sleep or relax. For the price I expected more.
Location, room is nice, breakfast ia good
Stayed in June 2024
Reviewed: 28 May 2024
Anne
United Statessmall room with awkward layout, sewage smell on first floor
excellent central lounge area and bar, great outdoor seating, nice gym, bikes available to rent
Stayed in May 2024
Reviewed: 27 May 2024
Agnes
United KingdomA bit noisy outside
Nice spacious room
Stayed in May 2024
Reviewed: 25 May 2024
Siena
United StatesLocation and staff are wonderful
Stayed in May 2024
Reviewed: 22 May 2024
Sarah
United KingdomBikes
Stayed in May 2024
Reviewed: 18 May 2024
Maayan
United StatesThe hotel is under renovation so there is noise. The gym's AC is not strong enough and it is in the basement.
Beautiful hotel in an excellent location. Breakfast is good but the same every day. Great staff.
Stayed in May 2024
Reviewed: 9 May 2024
Hilary
United KingdomUnfortunately the hotel was undergoing refurbishment during our stay and the restaurant was closed, there was also a great deal of noise due to the building work.
Excellent location for everything you need in Copenhagen, close to restaurants/bars, Tivoli Gardens and transport links. Breakfast was fantastic with lots of choice and all the staff were extremely helpful and friendly.
Stayed in April 2024
Reviewed: 7 May 2024
Jo
United KingdomWe had noise issue late at night but this was resolved by changing our room the following day
Location and staff
Stayed in May 2024
Reviewed: 4 May 2024
Enrico
ItalyNo late checkout available
Central hotel very comfortable with valet service and Beautiful rooms equipped like a 5 stars hotel
Stayed in May 2024
Reviewed: 1 May 2024
Christopher
CanadaNothing bad to say. It was great!
Modern decor, fantastic location, felt comfortable in the room and it was very clean!
Stayed in May 2024
Reviewed: 20 April 2024
Hilary
United KingdomQuite noisy in the morning with hotel renovations (which I’m pretty certain I wasn’t told about?) Coffee at breakfast was very strong!!!!
Nice rooms, comfortable beds. Great bar and reception.
Stayed in April 2024
Reviewed: 12 April 2024
Susanne
NetherlandsThere was construction work going on which had not been flagged
Amazing staff , great design and location
Stayed in April 2024
Reviewed: 11 April 2024
John
IrelandBreakfast was top notch
Stayed in March 2024
Reviewed: 9 April 2024
Hilda
FranceNothing
Beautiful hotel, very comfortable. Excellent breakfast. Staff couldn’t do enough for us. Would definitely return
Stayed in April 2024
Reviewed: 8 April 2024
Shani
IsraelThe water flow in the shower was a bit low
The location is amazing and walk distance from everything with really good cafes and restaurants around. The room was quiet big and comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Joanna
United KingdomLoved the hotel but our room was too hot- Even when we turned the heating down and the fan up (having asked at reception how to cool our room down). Unfortunately this then meant we slept badly despite the beds being the most comfortable hotel beds I’ve ever experienced.
Overall we liked our room and had a great view of the university.
Stayed in April 2024
Reviewed: 5 April 2024
Noriko
SpainWhile the windows had good quality blackout curtains, no daytime curtains were there to provide a sense of privacy from the neighbors in the building right across from the hotel.
A very spacious, clean, and nicely decorated room. The location is very central. All staff were friendly and professional. The gym was surprisingly well equipped and kept well.
Stayed in April 2024
Reviewed: 4 April 2024
Martha
United Statespart of the hotel under construcion
staff, room, breakfast, location
Stayed in March 2024
Reviewed: 1 April 2024
Rashmi
United Kingdombit expensive
staff were very helpful and polite. Beds were very comfortable
Stayed in April 2024
Reviewed: 31 March 2024
Narayan
IndiaRenovation that impacted hot water and restaurant - but staff worked hard to compensate and ensured our satisfaction
Superb city centre location, friendly, helpful staff
Stayed in March 2024
Reviewed: 21 March 2024
Jonas
SwedenNothing much. A Nespresso machine in the room would have been appreciated. I would also recommend that the hotel stop holding incidentals as it gives a signal that the guests are not to be trusted. None of the other Copenhagen hotels that I have stayed in have resorted to this practice. Finally, I did not receive my invoice by email, as promised, and had to write a reminder to the hotel. Could be a system glitch or simply a human error I guess.
Superb location in a central and picturesque area of Copenhagen, close to the Norrebro metro and main attractions. A very modern and spacey place (not a boutique hotel) with a fascinating lobby/breakfast area. I had a large and quite room on a high floor, which met all my expectations. The breakfast was excellent with a lot of choices and good coffee.
Stayed in March 2024
Reviewed: 17 March 2024
Ali
TurkeyAmenities were poor.
Location was wonderful. Breakfast was satisfying.
Stayed in March 2024
Reviewed: 11 March 2024
Lauren
United KingdomThe bedroom itself was good but struggled to cool it down with the aircon system. Bathroom was a good size, and was cleaned everyday in terms of new towels and wipe down. But could do with a 'deep clean' around taps and grout between tiles ect
Location great for a city break, breakfast wide selection no matter what time you came down. Bar area very well presented and staff great. For the room the room itself was a good size and well presented.
Stayed in March 2024
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