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Reviews of Phoenix Copenhagen 4 stars

Bredgade 37, 1260 Copenhagen, Denmark

#44 of 125 hotels in Copenhagen

Guests' Choice

Review score

Based on 1014 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 6 June 2024

    9.0
    Could do better (with amenities) but it’s location is key!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of amenities

    Location and breakfast.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Good stay in comfort for a reasonable price
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Floor made a very squeaking noice...

    Great choice and number of items, lovely Danish pastry.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    7.0
    It was good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Lounge Access
    • Stayed 1 night

    Central location

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 3 nights

    location

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room on the 4th floor was a bit tight around the bed. The curtains didn't shut properly, which tampered my sleep in the morning.

    Great location, friendly staff, nice rooms, very nice breakfast. Nespresso in the room was a very pleasant surprise!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was hot although air conditioning was on.

    Awesome location, friendly capable staff and hotel was clean.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    9.0
    Great stay in the heart of Copenhagen
    • Leisure trip
    • Couple
    • Junior Suite with Lounge Access
    • Stayed 3 nights

    Nothing to complain about!

    Excellent location, very close to the center with all the sights in a radius of 2km. The staff were very kind and eager to help and responded to all are requests immediately.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Great stay. Will be considering to stay again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Noise early morning

    Location Clean Aircon Facilities Staff Coffee machine Mini bar Comfy beds

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There were some significant issues with noise. At night the terrace (or a similar door nearby) was slammed every evening at 2200. On my final day there was significant and disruptive maintenance type noise from 0800 - considering many like me had only got back from Eurovision at 0300 onwards the noise was a huge problem. I would stay again, but would insist on a more secluded room. Hotel was expensive, but seemed relatively competitive for Copenhagen.

    Great location, close to the Palaces, Nyhaven and old town. Had some fun on arrival at Kongens Nytorv metro as it was the same day as the Danish Cup Final, had to make my way through fireworks, smoke and 15,000 Aarhus fans to reach the hotel.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The curtains didn’t close properly so it was light very early.

    Location was perfect and the staff were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Great location for weekend getaway
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Suggest not to take the room facing the street as it really noisy, other than that all perfect.

    Nice atmosphere, friendly and helpful stuff. Historical building perfectly located for sightseeing, walking distance to many attractions. First night we got the room facing the street which was really noisy. After request room was changed to the one facing inner yard and it was perfect. Breakfast relatively good, although not a lot of variety in case you stay more than couple of days.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Great location, tidy rooms, friendly staff, and amazing breakfast

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Best way to stay in Copenhagen
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great example of a good Danish hotel

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Twice knocked on my room door on the last day morning, once by the staff who’s asking whether we used minibar, another one was by the cleaning lady which was by mistake. These were really bothering since the check out time was still far. For a four star hotel, this is an unacceptable harassment.

    Its location is great, and the staffs in the front desk are helpful.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Centrally-located, well-appointed hotel run by friendly team.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom a little dated. Curtains could not be drawn properly and were therefore not easy to block out the morning light.

    Central location and exceptionally friendly staff. Hotel lobby area has an opulent feel about it. Excellent value for money.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Good location
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bit expensive

    Location

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small beds and no body wash available in the rooms

    Very clean, friendly staff and good localization.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    A nice place for a short stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - the small size of the room with little storage space - the room was stuffy - no slippers in the room - the steamer was not working properly

    A confortable bed, a very good and diversified breakfast, a kind staff, a good and peaceful location

    Stayed in March 2024

  • Reviewed: 17 January 2024

    9.0
    Can’t beat the location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pricey

    Perfect location in a wonderful city. Staff are always very kind and welcoming

    Stayed in November 2023

  • Reviewed: 4 January 2024

    9.0
    Great staff, and amazing place to enjoy Indre By, Copenhaguen. Will be back for sure!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a bit small, slightly an overpriced night

    Great staff, and amazing welcoming. The facilities are unique and the location is perfect.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Overall satisfied with the hotel, and would visit again and reccomend to friends.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very small room. Breakfast a bit boring, was missing pancakes, fried eggs etc

    Great location! Nice entrance and lobby area. Friendly staff.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Average location. Good facilities.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was quite small.

    The interior decoration gives you a good first impression of the facilities. The room has the enough amount of space. Did not try the breakfast or a la carte services. The staff was friendly.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Convenient & clean
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of sewage in toilet (but that is a pattern in CPH)

    Decoration Friendly Clean

    Stayed in December 2023

  • Reviewed: 13 December 2023

    8.0
    Frozen days in Copenhagen
    • Couple
    • Executive Double Room with Lounge Access
    • Stayed 1 night
    • Submitted via mobile

    We stayed at the ground level and it was very hard to sleep due to the noise comming from the street. Early in the morning, at 5.30-6.00 a.m. a track was parked near our window and for 1-2 hours the driver was unloading crates of bottles. The windows were not sealed and the heating system was inneficient. It was very cold inside the room....

    The location of the hotel was very good, near to main attractions of the city. The room was clean, the bed was confortable and the breakfast was variate and tasty.

    Stayed in October 2023

Showing 1 – 25

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