Maximo Gomez-Esq 27 de Febrero, 21000 Santo Domingo, Dominican Republic
#37 of 82 hotels in Santo Domingo
Guests' ChoiceBased on 705 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.4
Value for money
7.9
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Josue
United StatesGood service
Good food
Stayed in March 2024
Reviewed: 18 April 2024
Nelly
United StatesHousekeeping didn’t clean our room, they didn’t provide clean towels also my earrings disappeared from night stand
Restaurant, pool area
Stayed in April 2024
Reviewed: 3 April 2024
Massiel
Dominican RepublicThe service
The room and the space
Stayed in March 2024
Reviewed: 3 April 2024
Osmery
United StatesThe pool closes to early the restaurant closed very early and there wasn’t free breakfast
The casino. The area where the hotel was. The service was amazing very good people and very excellent service..
Stayed in April 2024
Reviewed: 3 April 2024
Enrique
United KingdomTaking cold showers, the pillows
Amazing pool, good room
Stayed in April 2024
Reviewed: 30 March 2024
Justine
PhilippinesConveniently located at the center of the city. There is an ATM inside the casita. The pool is actually nice.
Stayed in March 2024
Reviewed: 26 March 2024
Diego
Dominican RepublicDefinitely one of the best hotel in Santo Domingo
Stayed in March 2024
Reviewed: 9 March 2024
Mary
Dominican RepublicThe location is great
Stayed in February 2024
Reviewed: 23 February 2024
Luca
Puerto RicoLarge room, great breakfast and good hotel facilities in a central located spot
Stayed in January 2024
Reviewed: 30 January 2024
Jose
United Statesnone
Room, breakfast
Stayed in January 2024
Reviewed: 24 January 2024
Juan
United Statesunable to sleep due to traffic and noise level in the AM hours.
Breakfast was amazing.
Stayed in January 2024
Reviewed: 22 January 2024
Kendy
United StatesRooms need a little update
Location, great customer service.
Stayed in December 2023
Reviewed: 3 January 2024
Rebekah
United StatesYou need to have a card or cash with you at the pool area because they don't charge it to your room. (Very minor problem).
The bed was extremely comfortable and the pool area was perfect for relaxing and drowning out the noise from the city.
Stayed in December 2023
Reviewed: 1 January 2024
Frank
SpainIt is getting old, they need to make an effort in maintenance specially the rooms
The Brand and the location
Stayed in December 2023
Reviewed: 30 December 2023
Nathaniel
United StatesTaxi from hotel to expensive I started taking uber better and much cheaper
Stayed in December 2023
Reviewed: 19 December 2023
Martha
CuraçaoThe check in process and the food
Location was good, room was clean and the bell boy was super friendly and service minded
Stayed in November 2023
Reviewed: 16 November 2023
Marie-claire
CanadaTowel and garbage service for our room was inconsistent. Very loud traffic outside the room' s window
Stayed in November 2023
Reviewed: 14 November 2023
Jessottiz
CuraçaoOur room smelled a bit off, like water had stayed in the carpet
Great service, beautiful pool and bar. We stayed one night so we could catch the plane the next morning
Stayed in November 2023
Reviewed: 29 October 2023
Ada
United StatesThe hallways smell very moldy
Location and the staff was great
Stayed in October 2023
Reviewed: 29 September 2023
George
United StatesOne of the elevators card swipe wasn’t working most of the stay, that was a small inconvenience.
Customer service was great.
Stayed in September 2023
Reviewed: 25 September 2023
Yvonne
United StatesLoved the pool area
Stayed in July 2023
Reviewed: 18 September 2023
Jean
United StatesI love this place
Very nice and clean 👌 breakfast😋 everything perfect
Stayed in September 2023
Reviewed: 11 September 2023
Esteban
United StatesBar does not open every day Food was sometimes not warm enough for my taste
I liked everything
Stayed in August 2023
Reviewed: 7 September 2023
Marques
United StatesThe smell of the fragrance spray. It was too strong.
Loved the location and pool.
Stayed in August 2023
Benavente, Spain
Tirupati, India
Port Macquarie, Australia
Liptovský Mikuláš, Slovakia
Alice, USA
Špindlerův Mlýn, Czech Republic
Rodi Garganico, Italy
Montpellier, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content