Av. Sarasota No. 53, Bella Vista, 10111 Santo Domingo, Dominican Republic
#28 of 84 hotels in Santo Domingo
Guests' ChoiceBased on 502 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 23 May 2024
Deisy
ColombiaOk
Stayed in May 2024
Reviewed: 7 May 2024
Sebastien
United StatesThe shower, the water spread everywhere.
All good
Stayed in May 2024
Reviewed: 2 May 2024
Manuel
United StatesThe prostitutes by the pool area. At least put some shade on what's going on & yes at night you hear the music from the club
Location was excellent. In the middle of the city but not downtown. Staff was excellent.
Stayed in April 2024
Reviewed: 2 May 2024
Kalid
FranceToo noisy at night
Stayed in May 2024
Reviewed: 23 April 2024
Shelley
United StatesThe breakfast, the “hot” tub was cold. The music played on the night club could’ve been better.
Room, friendliness of the staff
Stayed in April 2024
Reviewed: 1 April 2024
Owain
United StatesRoom
Stayed in March 2024
Reviewed: 23 March 2024
Erin
Dominican RepublicMy only complaint is a small one, but something the front desk staff should keep in mind when checking in any guests. The lobby was not busy at the time I checked in, but feeling secure in your surroundings is very important. As a woman traveling alone with a young child I wasn't too happy when the front desk person called out my room number rather than showing it to me on the key envelope. Just a reminder about maintaining the privacy of your guests.
The free onsite (covered) parking was very nice to have. The bed and pillows were so comfortable, and the bedspread was the perfect weight - we could sleep with the temperature in the room turned down and still be comfortable under our bedding. The breakfast buffet was the best I have ever had. Great selection, excellent quality.
Stayed in March 2024
Reviewed: 19 March 2024
Gisele
NetherlandsIn the weekends, it was quite noisy with guests and discotheque.
Central, comfortable room with good air conditioning. The staff was very helpful and pleasant.
Stayed in February 2024
Reviewed: 17 March 2024
Aisha
JamaicaThe bathroom is a little small
The room was spacious, big enough for 4 persons to fit comfortably
Stayed in March 2024
Reviewed: 4 March 2024
Berlyn
United StatesBreakfast not included with the price
Staff was good, hotel was good usually all of the hotels i been to have breakfast included. I was surprices when this one told me it didnt have that.
Stayed in March 2024
Reviewed: 7 February 2024
John
United StatesMusic at the pool should not have been so loud
Breakfast was excellent. The pool was nice but music a bit loud .
Stayed in February 2024
Reviewed: 3 January 2024
Rodriguez
ColombiaGet more variety of food in breakfast and less fat food. Rooms need to have wardrobe and update stands for luggage.
Quiet rooms, even when corridors and room have floor in ceramic.
Stayed in December 2023
Reviewed: 3 January 2024
Chae
JamaicaThe limited persons spoke English, it was hard for us to communicate
The location
Stayed in January 2024
Reviewed: 2 January 2024
Daniëlla
SurinameWifi in room where I resided was bad. Communication with the technical person was not possible because he didn't speak English.
The room was great. Breakfast was good. Didn't had the time to visit the pool
Stayed in December 2023
Reviewed: 31 December 2023
Desir
HaitiI don’t know.
I did not take the breakfast.
Stayed in December 2023
Reviewed: 9 December 2023
Sir
JamaicaStaff could have been a little more helpful
Good location to things I needed
Stayed in December 2023
Reviewed: 7 December 2023
Antonio
United StatesEverything had to be paid for even if we drank from our mini bar in the room
Stayed in December 2023
Reviewed: 13 November 2023
Jorge
United StatesExcellent breakfast
Stayed in November 2023
Reviewed: 8 November 2023
Leonardo
United StatesThe pool area
Stayed in November 2023
Reviewed: 6 November 2023
Tommy
United StatesLocation was right in the prime area of the city. Was able to get to places with ease and not have to worry about much traffic. The hotel staff was amazing and I felt secured with staff that were in the parking area. They made sure that I got into and out of my ubers safely and even when I went for walks in the area. I will definitely be staying here when I return.
Stayed in November 2023
Reviewed: 6 October 2023
Alicia
United StatesThe restaurant with the added in 10% for service but the wait staff kept telling us we still needed to leave a tip. We didn't learn till later that we DID NOT have to leave a tip.
Roof top bar and pool. Front desk very helpful AND they spoke English which was a BIG help.
Stayed in October 2023
Reviewed: 20 September 2023
Prerak
United Arab Emirates- gym is a tiny - Rooms have old furniture and TV reception in not that great - only one staff Diego is very polite and helpful rest all done even bother to talk to you if you do not speak in Spanish - 8th floor night club is horrible , more of a pickup place - in the night you can hear those making out noise from another room .
its a clean property and rooms are spacious . Cleaning staff are good and they make sure they clean the room well - There is a restaurant Sula Villa before you enter the hotel , food here is very good and good ambience
Stayed in September 2023
Reviewed: 8 September 2023
Rosa
PhilippinesWeak internet connectivity which is essential for work related travel.
It is very close to our meeting’s venue.
Stayed in September 2023
Reviewed: 5 September 2023
Klary
United StatesA lot of Noise
The breakfast excellent
Stayed in September 2023
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