C/ El Cortecito, Playa Bávaro, Bavaro, 23000 Punta Cana, Dominican Republic
#132 of 132 hotels in Punta Cana
Guests' ChoiceBased on 179 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.3
Value for money
7.8
Free WiFi
10.0
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End of dialog contentReviewed: 17 May 2024
Ashley
United Statestransportation was horrible with the trains to get you around the property. waited a very long time a hour to get back to my room
Stayed in May 2024
Reviewed: 14 May 2024
Gale
United StatesNone
Excellent
Stayed in May 2024
Reviewed: 15 April 2024
Ivore
CanadaTennis and sport facilities and the junior suite close to the pool
Stayed in April 2024
Reviewed: 20 December 2023
Stacie
United StatesFood selections would like to see more American choices. For example seafood, steak,
Location was good
Stayed in December 2023
Reviewed: 16 December 2023
Marcia
United StatesFood could be more favorful
Breakfast was the best meal. Location feel safe
Stayed in December 2023
Reviewed: 23 September 2023
Stacey
United StatesWish I had known that the resort didn’t take Mastercard. No air vent in bathroom.
The staff treated us like family. The best spa day ever. The food was delicious. There was so many things that made our stay exceptional. Looking forward to returning soon.
Stayed in September 2023
Reviewed: 16 August 2023
Dominique
United StatesThe food was horrible! & the rooms need to be remodeled. The beds are very uncomfortable, the bed felt sticky and unclean, and the power went out on the resort multiple times.
The staff ! They were very helpful, respectful, and friendly. They were the best party of the trip!
Stayed in August 2023
Reviewed: 9 August 2023
Earnilia
US Virgin IslandsMy first room, there was a scent so allegeries acted up. .Room was changed but then the second room tv was not working...fridge was not working....water didnt get hot untilbday before we were leaving
The people were nice. Workers was polite and helpful...food was great
Stayed in August 2023
Reviewed: 27 July 2023
Maria
United Statesi like everything
very clean and transportation was very helpful.
Stayed in July 2023
Reviewed: 3 July 2023
Winnie
United StatesThe rooms need updating
Stayed in June 2023
Reviewed: 2 July 2023
Ronald
United StatesMoney went missing from daughters purse while room was unoccupied.
Easy to navigate
Stayed in July 2023
Reviewed: 27 June 2023
Marielisa
Dominican Republicit’s better to keep it for me
the food
Stayed in June 2023
Reviewed: 17 June 2023
Paredes
Dominican RepublicLa reception
La comida
Stayed in May 2023
Reviewed: 22 May 2023
Asia
United Stateseverything
Stayed in May 2023
Reviewed: 5 November 2022
Brandy
United Statesfood
Stayed in October 2022
Reviewed: 26 May 2022
Henry
United Statesthe room have some issues, very low water pressure, mildew, ac not cool enough
the staff was great
Stayed in May 2022
Reviewed: 5 April 2022
Oluseyi
United KingdomThe bathroom layout is a bit off, you need to step into the bath to turn on the shower
Variety of food and beverages options. Very friendly and helpful staff. The facilities were good
Stayed in March 2022
Reviewed: 28 March 2022
Angela
United Statesservice
clean
Stayed in March 2022
Reviewed: 23 March 2022
Andrea
Panamathe bathroom flooded every time we took a shower
it’s a big complex
Stayed in February 2022
Reviewed: 21 March 2022
Alexandra
Dominican RepublicThe room wasn't ready on time.
The food , beach
Stayed in March 2022
Reviewed: 17 March 2022
Sylvie
Czech RepublicThe only a bit bothering thing was the slowness and tragic organization of staff in restaurants (mainly in the buffet type). It is nice they serve you with drinks (so you dont (= unfortunatelly cannot) pour yourself a glass of water or a cup of coffee), however, due to a total mess it happened to us not once that we got no water or no other drinks during our entire time spent on breakfast, lunch or dinner... The staff is abundant, but very badly organized. Sometimes very nice, sometimes too indifferent and almost ignoring. "un momento" was a common response to our pleading for drinks or napkins or forks and knives missing on the table...
It was our second time in Grand Palladium Punta Cana. We enjoyed our stay very much. The beach is absolutely great, the sea is warm (only sometimes and some places sea grass, but bearable). The pools are clean, sunbeds comfortable and thanks to not fully occupied hotel very easily to find even in later morning. We appriciated the activities by the pool (morning stretching, dance lessons, zumba...), the entertainment team was fine. What I liked the most was the range of food offered - in three very big buffet restaurants (with very well prepared broad range of cold food - I loved the sushi!, hot food, fruits, vegetables and desserts) as well as in cca 10 a la carte restaurants included in the all inclusive package (range from indian, japanese, other asian to italian, argentinian, spanish etc.).
Stayed in March 2022
Reviewed: 16 February 2022
Daniela
United StatesMy room never had a phone and I had to go to the lobby every time I needed something like the hot water that we did not have for the first two days. Other than that the hotel was perfect
The food was the best, the beach was beautiful, the drinks were awesome, the activities were always very fun, the people were very helpful
Stayed in February 2022
Reviewed: 6 February 2022
Shaderska
United StatesFood quality can be better :).
Stayed in January 2022
Reviewed: 30 January 2022
Martha
United StatesRoom needs more repairs
Staff were very friendly and helpful. Food was good
Stayed in January 2022
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