Winston Churchill Avenue No. 93,Ensanche Piantini, 10501 Santo Domingo, Dominican Republic
#7 of 81 hotels in Santo Domingo
Guests' ChoiceBased on 94 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.1
Value for money
8.5
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End of dialog contentReviewed: 18 April 2024
Carol
United StatesCan’t think of anything
The staff was gracious and helpful, polite and pleasant. The hotel location was excellent. It was nice to easily access the Blue Mall. The ease of getting a lift was appreciated.
Stayed in April 2024
Reviewed: 1 April 2024
Luis
United StatesThe hotel car service driver who dropped me off at the airport was unprofessional and not up-to-parr with what this hotel is. The guy actually offered me to go hangout with him and his girl. This is the clean version of that offer. Two things: If i were white, with blonde hair and green eyes, he wouldn’t dare to make such offer (he said he wouldn’t); The other thing, soliciting a guest of such a high standard place, is almost shocking. My understanding is that these are not direct employees of the hotel but there needs to be better vetting. In plain English, i do not want the taxi driver soliciting anything to me, not at the JW; it doesn’t fit the rest of the staff and hotel.
Professionalism of the front desk staff, the views of the room, the fact that it actually feels like luxury. A lot of hotels claim luxury, very few can make every part and part there of, of your experience feel like absolute luxury.
Stayed in March 2024
Reviewed: 23 March 2024
Sciascia
United StatesI liked everything about the hotel. The location and amenities were excellent.
The staff is very professional and well trained.
Stayed in March 2024
Reviewed: 23 March 2024
Baez
Dominican RepublicN/A
Everything was perfect.
Stayed in February 2024
Reviewed: 26 February 2024
Maribel
Puerto RicoWi fi shoulb be free
Stayed in February 2024
Reviewed: 30 January 2024
Efrain
Puerto RicoNothing in particular.
Comfort, location and excellent service by all personnel.
Stayed in January 2024
Reviewed: 20 November 2023
Marubeny
United StatesDo not have any complaints
The customer services was amazing
Stayed in November 2023
Reviewed: 10 October 2023
Daniel
United StatesRooms a bit dated, bar very expensive
Location, right on top of BlueMall
Stayed in October 2023
Reviewed: 22 July 2023
Arttica
United StatesI loved everything!
Absolutely beautiful and I received assistance the moment I stepped out of the car!
Stayed in July 2023
Reviewed: 17 July 2023
Delia
United StatesThe great service
Stayed in July 2023
Reviewed: 5 June 2023
Patumphon
Turks & Caicos IslandsVery comfortable
Stayed in June 2023
Reviewed: 11 May 2023
Nabil
United StatesTiffany was amazing very helpful she was critical in solving my problems she is the best Saludos de Miami😍
Stayed in May 2023
Reviewed: 8 May 2023
Christine
Haitiexceptional location in Blue Mall
Stayed in April 2023
Reviewed: 22 March 2023
Delia
United Statesnothing
Everything amazing service, and special the from worker Bonifacion and sandy ;)
Stayed in March 2023
Reviewed: 21 February 2023
Robert
United StatesGreat Location
Stayed in February 2023
Reviewed: 31 December 2022
Fahimeh
United Statesthe linen and towels could be a better material
the staff were great!
Stayed in December 2022
Reviewed: 8 September 2022
Ivonne
United Statescoaches are leather and DR is pretty hot
centrally located with direct access to the blue mall
Stayed in September 2022
Reviewed: 21 June 2022
F
United StatesThe view of my room was an extension building under construction but i know will be finished when i come back, Will be a better view.
The location is perfect. The pool is great the room is elegant.
Stayed in June 2022
Reviewed: 1 June 2022
Thomas
United StatesHonestly it is very hard to complain about anything I only wish that I could have enjoy my sports in my room instead of the bar, I guess that the service for the TV is not the same.
I enjoyed everything but most of all the staff, OMG!!! The staff was extremely helpful this is the main reason that I will return. Please thank all the staff for my incredible experience. And I hope to See you soon.
Stayed in May 2022
Reviewed: 7 March 2022
Alet
Dominican RepublicService in the evening at the Bar area need some attention. Staff member that helped us with check-in and check-out made us feel unwelcome and we did not appreciate his attitude, as we stayed many times at this hotel before in less than 12 months.
Big approvement on the Breakfast. Always a pleasure to come back to the Hotel.
Stayed in March 2022
Reviewed: 22 February 2022
Irene
United Kingdomthe facilities
gorgeous rooms
Stayed in February 2022
Reviewed: 25 January 2022
Jeffrey
JamaicaThe bars and restaurants close too early.
Elegant. Businesslike. Friendly staff.
Stayed in January 2022
Reviewed: 30 December 2021
Johari
United StatesN/a
Outstanding service, the room was really nice and breakfast delicious.
Stayed in December 2021
Reviewed: 26 December 2021
Julio
United StatesWasn’t able to use Netflix
Food was excellent- except the first day the service was very slow but the team stepped up on the second day
Stayed in November 2021
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