Two years ago the same old system for payment did not work ...

Perfect stuff

Stayed in December 2022

bit expensive for the value. no hot water

awesome staff

Stayed in June 2022

The pool could have been a tiny bit bigger

Nice and comfortable, clean, friendly and helpful staff, they arranged transportation for us as well. The hotel is located in a residential area that seemed to be fairly safe, close to shops and restaurants, yet not far from the airport and the main attractions. Soft drinks and pizza are available every day 24/7, cocktails - Tuesday to Saturday. Its a great bonus to have a pool and sunbathing area, you can refresh yourselves or have a pool party. Hotel provides liquid soap and shampoo.

Stayed in March 2022

I booked a room for my mom and unfortunately the music went ALL NIGHT and from her room it sounded like they were in there with her. At 3am she called the front desk, the music went down but the people got louder.

I booked 2 rooms...my second time here I love this place

Stayed in December 2021

cleanliness

hot tub

Stayed in December 2021

Nothing wrong

Great location. Security consciousness.

Stayed in October 2023

There was nothing I didn't like about this place.

This is an welcoming wonderful boutique hotel, amazing staff, just a great place to stay if you like boutique hotels. I stayed in the luxury room with the loft, amazing deal for the money.

Stayed in July 2023

?

Location, location, location! Professional and discreet staff. High security.

Stayed in July 2023

For good and safety reasons, they have a strict policy about visitors in the room. So it is not a bad thing, but in case you plan to have visitors in the room, you should know that here is not possible.

The hotel is an old Guayaquilean House converted into a hotel in a proper way. The facilities are exactly as in the pictures. Urdesa is a good location to stay in case you need to move around Guayaquil. The staff is very kind and the treatment is like in a home. They are always willing to help you with your requests.

Stayed in February 2023

there was no water in the area , so getting up early and not being able to have shower for sure is a bad vibe , however thanks to the very helpful receptionist Milena and the very attentive administrator Gonzalo they had a water truck sent over and resolved the issue by mid morning ... thanks guys 👍

parking right outside the hotel...

Stayed in November 2022

This review has been hidden because it doesn't meet our guidelines.

amazing overall, the staff was super nice and responsive - anything we needed they helped out asap. location was great and safe. would definitely come back.

Stayed in August 2022

amazing overall, the staff was super nice and responsive - anything we needed they helped out asap. location was great and safe. would definitely come back.

Stayed in August 2022

n/a

cozy and clean

Stayed in August 2022

That the jacuzzi was in maintenance

Genesis who works at the front desk is wonderful and made our experience unforgettable

Stayed in August 2022

compared to previous stays you can now see this hotel requires some investment in sheets , pillows , bed linen in general , towels , flooring , wall paint , no cable TV downstairs , it really needs some investment to bring the standard back to previous years .

Good location !

Stayed in August 2022

great service beautiful hotel

Stayed in July 2022

Luxury hotel room, silent, and Fatima (manager or host) made our stay even better with her smile and attendance in the morning. The staff overal was really kind :)

Stayed in June 2022

My room was very clean but the decor was boring… a couple of pictures of the wall would have been really nice. Also my view was pretty ugly. The water pooled at my feet while I showered because the drain was very slow. I’m nitpicking only because I’m being asked to… as it was a really cute property.

It’s a completely renovated property. Beautifully done. Quiet, central location and very secure. Comfortable bed. The lobby, bar, and pool area was nicely appointed and cozy. All the staff were wonderful!

Stayed in January 2022

the entrance at late hours can be a tad complicated

it’s clean and tidy, there’s much needed AC

Stayed in January 2022

Todo

Stayed in January 2022

Honestly did not rest at all , they had a full on karaoke night until 5 am . We called twice to the front desk . I have nothing against partying but please not until 5 am. I had a very important day the next day and felt exhausted. Only issue

Nice establishment, loved the decor and the accessibility to everything in town

Stayed in January 2022

Nothing. Everything was amazing.

This place was awesome 👍. Everything about it was awesome 👍

Stayed in October 2021

I was exhausted and could have used a little help getting my bags up and down stairs and through their glass doors, but not one employee offered to help. There was also loud music and guests until after midnight and I had to be up at 5am to get ready for a flight.

Reception was nice enough. The shower was hot.

Stayed in September 2021