Presidente Borrero 10-91 y Mariscal Lamar, 010150 Cuenca, Ecuador
#20 of 88 hotels in Cuenca
Guests' ChoiceBased on 133 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.5
Value for money
8.9
Free WiFi
8.2
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End of dialog contentReviewed: 6 July 2022
Jerry
United StatesYou can hear every steps on the old wood floor when others walk and conversation outside your room. Definitely need earplugs for night sleep
Friendly staff and nice breakfast.
Stayed in July 2022
Reviewed: 28 March 2022
Michael
United StatesA fellow guest insisted on playing the piano every evening and they were NOT talented. Sounded like cat tails in a rocking chair. Management did insist they stop playing (torturing) at 9:30 pm on both occasions.
Staff were friendly and helpful. Breakfast was very good.
Stayed in March 2022
Reviewed: 1 March 2022
Efraim
Israelvery small room and there isn’t really a window in the room and my room a superior room . but still very small room
it’s looking generally nice the stuff is great and very good location
Stayed in February 2022
Reviewed: 12 February 2022
Balazs
United KingdomParking with the hotel is an absolute nightmare, its far and very badly organised. There is another hotel with the same name (under the same owner) so make sure you go to the right one.
Nice decor in the lobby
Stayed in February 2022
Reviewed: 13 December 2021
Diana
Ecuadorno hot water, towels were ripped, bad sheets , there was a window in the bathroom and people outside inside the hotel saw me naked
location
Stayed in December 2021
Reviewed: 13 August 2021
Sharon
United StatesWe paid extra—considerably extra, considering prices in Cuenca—for a “Junior Suite with a terrace.” The Terrace consisted of a sofa just outside our room (still in the interior of the hotel) which was not even accessible through the room, and which anyone could have taken advantage of. When I complained, the staff gave me the only room in the hotel with an outside window. It was smaller, but I had claustrophobia in the other room. There was no reduction in price. I was extremely sorry I had booked this hotel. Perhaps younger people would have been enchanted by the loudly creaking floors and fishbowl atmosphere. We were not.
Wonderful staff, good breakfast
Stayed in August 2021
Reviewed: 27 May 2024
Anonymous
United StatesNo complaints
Good location
Stayed in May 2024
Reviewed: 4 September 2021
Anonymous
United StatesWe stayed for 5 nights and had a wonderful experience with the staff. We were confused between this boutique location and the other hotel that is 3 blocks away; so make sure to share the exact address and not go based on hotel name. Breakfast was great and we enjoyed their wine bottles at the terrace (you can ask them to turn on the lights at night). They helped schedule the covid test at the hotel which was $45/person. They also provided assistance with printing out paperwork for our trip. Friendly and helpful staff. We hope to return in the future!
Stayed in September 2021
Reviewed: 7 May 2024
Jessica
EcuadorThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 May 2024
Jessica
EcuadorThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 April 2024
Elena
EcuadorThere are no comments available for this review
Stayed in March 2024
Reviewed: 19 February 2024
Furfey
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 17 January 2024
Matthew
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 25 September 2023
Magno
EcuadorThere are no comments available for this review
Stayed in August 2023
Reviewed: 5 August 2023
Young
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 29 July 2023
Yadira
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 19 July 2023
Magno
EcuadorThere are no comments available for this review
Stayed in June 2023
Reviewed: 17 July 2023
Frederick
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 13 July 2023
Frederick
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 11 June 2023
Justin
CanadaThere are no comments available for this review
Stayed in June 2023
Reviewed: 1 May 2023
Valeria
EcuadorThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 March 2023
Jung
Hong KongThere are no comments available for this review
Stayed in March 2023
Reviewed: 9 March 2023
Viteri
EcuadorThere are no comments available for this review
Stayed in March 2023
Reviewed: 26 February 2023
Javier
GermanyThere are no comments available for this review
Stayed in February 2023
Reviewed: 9 February 2023
Sylvana
CanadaThere are no comments available for this review
Stayed in February 2023
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