There could have been more options to eat. The area was small and crowded.

The breakfast was ok.

Stayed in March 2024

Towel service was somewhat lacking as we only received three washclothes over the five days we were there. Also towels were limited but we survived. The door trim on the bathroom was missing on side of the door jamb. Shower water pressure was weak but there was plenty of hot water.

Breakfast was good, usually eggs, bacon and biscuits plus usual toast, bagels and muffins. Staff was friendly and helpful. Just a block and a half from National WW II museum. Easy walking distance.

Stayed in February 2024

- Sometimes, breakfast were not ready. No more food at 8 AM. I need to wait. - Also, low shower pressure. Not so many water.

Location is very close to the conference site that I attend. The area looks safe.

Stayed in December 2023

Breakfast was good. Would have appreciated some non sweet options.

Stayed in October 2023

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Stayed in June 2023

that I was next to a dilapidated room and the doors were flimsy.

I wish they had water.

Stayed in May 2023

Bathrooms are like coffins. To small to move around in. The lady who checked me in made it seem like there was no parking. I had to find my own way around. She wasn’t friendly. I was helped more from the other girl that was working with her, she was nice.

Stayed in June 2023

We had to change rooms in the middle of the night because the AC was leaking. Other than that it was great.

The location near the WW2 museum was great. The staff was helpful.

Stayed in June 2023

As I said above, the area *can* be a bit dodgy at times so as with the rest of downtown New Orleans, or anywhere adjoining the French Quarter, one needs to keep their wits about them. The first room I was assigned to was very small, like I could barely move around as one person, so be mindful of that when booking especially if you're booking for more than one person.

So the good parts about this property were that it's on St Charles so it's very close to the streetcar lines going both ways, and ride-sharing like Uber is also a reasonable option that doesn't take too long to connect with riders which helps because it's a central location. The hotel is also a good choice because the tours that go to plantations and swamps as well as other attractions do send buses/vehicles here (which is not the case with smaller or more boutique hotels). When I got to the room that had been assigned to me, there was a ladder and an open vent in it, and that the AC wasn't working, I told the person at the front desk. They were super helpful and immediately offered to change my room. The second room to which I was moved was much better and there was more counter space in the bathroom. Even though it can be a bit dodgy at times in the neighbourhood, it's a clean, well-maintained property. They also offer breakfast every morning which is included in the price of your stay, so that was a huge plus.

Stayed in May 2023

The breakfast was a little bit too poor (choice). Sometimes I could not get what I wanted at 8:00 am...

Great place, close to St Charles Avenue.

Stayed in May 2023

Clean and service. We stayed 4days and 2days the housekeeper came only 2days, but I didn’t understand why, when I asked the concierge didn’t give me an explanation. The light in the bathroom didn’t switch and they change it in the evening after 3 my reminder in the day.

Position near French quarter and garden district Good breakfast

Stayed in May 2023

no darkening shades fridge was very loud plastic plates and cutlery for breakfast ants in the room by the trash

Gym close to convention center price

Stayed in May 2023

facilities tv didn’t work small rooms

location

Stayed in May 2023

Major issue with parking. There is no secure area close by to park. Our car was among 11 cars with smashed windows. The is occurred in the parking lot adjacent to the hotel.

Location is good for walking. Friendly staff and comfortable bed.

Stayed in May 2023

The closest parking lot is 40$ a day. Me and 4 other vehicles got our windows shattered overnight. Parking policy is "Park at your own risk." The queen double bed bathroom is extremely small. It was hot on one side of the room. Air filter needs to be updated.

The staff were friendly. The rooms were clean. The complimentary breakfast was nice and hot. The city view from my room. Very close to downtown area and restaurants. Near the WW2 MUSEUM.

Stayed in May 2023

the safe in the room was not working or secured. I called reception and was told none of the safes in the hotel work.

good location

Stayed in April 2023

Breakfast

Stayed in April 2023

The AC was a bit noisy but luckily the weather was nice and I could turn it off.

The room was nice and clean with a very comfortable bed. The breakfast buffet had good options. I also enjoyed using the gym and I like its location since I could walk to all the main attractions from the hotel and the area was quiet. The hotel is also located very close to the Airport Express bus stop, which is very convenient.

Stayed in March 2023

Cleaning staff didn't replace the cups in my room. Front desk staff didn't replace shower curtain rod in my bathroom even though I complained twice that I didn't have one. 5 nights in the room and no shower curtain rod or curtain to keep water in shower.

Breakfast was good and always hot. Close to things I wanted to do.

Stayed in April 2023

One of the two windows of the room was not equipped with a blackout blind, as well as the window of the bathroom which is a bit annoying because this room overlooks a busy place (Harmony circle). We regularly had problems with the demagnetization of the room keys, requiring trips to the reception. The breakfast was correct, in self service with disposable cutlery and plates only. Classic dishes would have been appreciated. The customers had to clear their table after breakfast, so the tables and the dining room were a bit dirty at the end of the service.

Rooms were comfortable and staff was available and helpful. Location is great, close to the French Quarter.

Stayed in March 2023

The room was way too small for the price we were charged. We did have a window....but....no view !! It was blocked by the other side of the building.

The breakfast was good for something small. Location was good, we enjoyed being on the St. Charles streetcar line. The hotel clerk recommended an absolute gem of a restaurant within walking distance. ( Mr. Ed's ) Thank you for that !!

Stayed in April 2023

carpets need shampooing Clorox needed in bathrooms

great breakfast

Stayed in April 2023

the carpets need to be shampooed

the breakfast was great

Stayed in April 2023

Small room, dorm size

Clean

Stayed in April 2023