9 de Octubre 414 y García Moreno, 090150 Guayaquil, Ecuador
#6 of 84 hotels in Guayaquil
Guests' ChoiceBased on 192 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
9.4
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 20 November 2021
Melanie
United StatesReally friendly service staff!! Fruit in our room!
Stayed in November 2021
Reviewed: 1 November 2021
Thomas
United Statesstaff incredibly helpful
Stayed in October 2021
Reviewed: 29 October 2021
Dora
United Statesstaff was courteous and friendly. Rooms were nicely decorated and clean. The restaurant was great!
Stayed in October 2021
Reviewed: 4 October 2021
Soto
EcuadorQuality of room
Breakfast
Stayed in October 2021
Reviewed: 20 September 2021
Martha
EcuadorThe breakfast is amazing ✨
Stayed in September 2021
Reviewed: 9 September 2021
Stahl
EcuadorEverything is perfect
Amazing room and great service.
Stayed in September 2021
Reviewed: 29 May 2021
Russell
United StatesMeals were less appealing than I expected. Most foods required additional seasonings. No salt/pepper available without asking from staff.
Comfortable atmosphere. Nice pool & spa area. Polite/professional staffing at front desk. Shuttle pickup from airport.
Stayed in May 2021
Reviewed: 19 May 2024
Anita
United Statesthe beds & pillows were hard. windows were dirty.
breakfast was delicious. the gym was excellent. the hotel staff were very helpful and friendly.
Stayed in May 2024
Reviewed: 25 March 2024
Lcpita
United StatesI specifically chooses this hotel for the free shuttle and breakfast included. To my surprise they stated that booking.com did not properly specify that NO breakfast was included at this rated extremely disappointed
The hotel was very accommodating
Stayed in March 2024
Reviewed: 8 September 2023
Lyn
IndonesiaThe hotel is boring. While the furnishings have been partly updated, the rooms are tiny with views of nothing. It is in a commercial area and totally lacking in charm
The staff is excellent
Stayed in September 2023
Reviewed: 25 August 2023
Fabian
United StatesThey didn't pick me up from the airport.
Food its realy good
Stayed in August 2023
Reviewed: 26 July 2023
Katherine
United StatesThe first room I was given smelled musty and while I don’t like to complain, I really had to ask for a different room because I couldn’t get used to the odor. It took a while but I was finally given a room that was satisfactory. Maybe if I was willing to pay for an upgraded room I wouldn’t have had the hassle.
Staff was very nice. Restaurant choices were OK. Great that the hotel offered shuttle service to the airport.
Stayed in May 2023
Reviewed: 8 June 2023
Terry
Japanno hot water
Stayed in June 2023
Reviewed: 14 February 2023
Robenson
United Statesnothing included such as breakfast or 3 meals options
excellent
Stayed in February 2023
Reviewed: 3 September 2022
Carla
EcuadorThe smell in the hallways was terrible. Too sweet.
Stayed in September 2022
Reviewed: 15 August 2022
Sofía
EcuadorThe breakfast was not included, so I had to pay for it when I was checking in, at night there was a party and we could listen de music on till our room
Service
Stayed in August 2022
Reviewed: 24 May 2022
Ashley
United StatesDirty common areas, dirty room, got a smaller bed than what we paid for, hot tub / sauna facilities broken, dinner was tiny portions of bad food for $20 per dish.
Airport shuttle service went well, hot water in showers
Stayed in May 2022
Reviewed: 23 May 2022
Sumith
Ecuadorparking
cleanliness
Stayed in May 2022
Reviewed: 17 March 2022
Ric
United Arab EmiratesThe neighborhood
Breakfast was good
Stayed in March 2022
Reviewed: 15 February 2022
John
PeruNo coffee maker as advertised - -Room AC problems--Hot water wasnt hot enough
Stayed in February 2022
Reviewed: 22 December 2021
Samantha
United StatesThe room service took hours and also the hotel microwave was pretty old
I think its very spacious! And the house keeping was AMAZING!
Stayed in December 2021
Reviewed: 13 November 2021
Carlos
ColombiaLocation in not walkable and condition of the outer part of the building.
great breakfast and parking available
Stayed in November 2021
Reviewed: 5 June 2021
Linda
United StatesPillows are poor quality. Air conditioning in room 305 did not work. Was stuck on 18 & could not be changed.
Stayed in June 2021
Reviewed: 8 July 2023
Anonymous
United StatesNothing
The staff was polite and the room was clean
Stayed in July 2023
Reviewed: 28 February 2023
Anonymous
United StatesI couldn’t find a thing if I tried! I’m
everything was wonderful. eduardo, at the front desk was fantastic! everyone was so incredibly kind and helpful. wonderful experience! Great breakfast! Secure parking. everything was perfect!
Stayed in February 2023
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