Calle Numa Pompilio Llona S/N, Ciudad del Río – Puerto Santa, 090306 Guayaquil, Ecuador
#7 of 84 hotels in Guayaquil
Guests' ChoiceBased on 413 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 19 April 2024
Marcy
United StatesThe pool area was under maintenance so they initially told us we couldn’t use the pool but then said we could. Hopefully once it’s completed it’ll be better.
The location is wonderful and very safe. Lots of security in the entire neighborhood. It’s located next to a bunch of restaurants. The free breakfast buffet was great. All of the staff were super friendly and accommodating.
Stayed in April 2024
Reviewed: 15 April 2024
Niall
IrelandThe pool was not available which could have been made clear when we were booking or before we arrived.
Very nice hotel. We stayed here during the state-of-emergency and there were lots of security guards which made us feel safe. Room was large and clean as was the bathroom. Restaurant and breakfast were pretty good.
Stayed in April 2024
Reviewed: 7 April 2024
Karina
EcuadorThe taxis services that they recommended were to expensive
Amazing staff; everybody were very nice and helpful. Also the location was perfect because you can walk around or walk to the Malecón and feel very safe.
Stayed in April 2024
Reviewed: 31 March 2024
Juan
EcuadorNothing
Everything
Stayed in March 2024
Reviewed: 25 March 2024
Rodrigo
United StatesGreat service! The hotel has all the amenities you need. Great location close to everything. Staff is very helpful and kind
Stayed in March 2024
Reviewed: 2 February 2024
Estefanía
EcuadorNothing I can think of.
Loved it. Take the river view.
Stayed in January 2024
Reviewed: 28 January 2024
Richard
United StatesNothing
Everything and everybody
Stayed in January 2024
Reviewed: 25 January 2024
Petra
EcuadorLocation
Stayed in January 2024
Reviewed: 19 January 2024
Sara
United KingdomExceptionally clean, and the staff was amazing! Very centric and plenty of restaurants around
Stayed in December 2023
Reviewed: 2 January 2024
Julio
United StatesGood but can be better
Stayed in November 2023
Reviewed: 2 January 2024
Dick
EcuadorSome flies at the restaurant
The pool and the excellent customer service. It was amazing
Stayed in December 2023
Reviewed: 29 December 2023
Luis
Costa RicaLack of enough shelves and similar space to accommodate personal goods. Too many pillows.
Staff support. All of them taking care of our needs. Bell Boys' counter Francisco, Javier and others are are very helpful and attentive. At the reception must be mentioned Alejandra Muñoz, a very special person caring for all of us.
Stayed in December 2023
Reviewed: 29 December 2023
Robet
AustraliaBreakfast is very expensive
Airport pick-up is very helpful Staff are friendly. Hotel well located.
Stayed in December 2023
Reviewed: 14 December 2023
Xavier
Ecuadorgood ubication excellente views
Stayed in December 2023
Reviewed: 13 December 2023
Alexander
BelgiumThe hotel is good but has not a lot of charm.
Good and safe area. Despite all the bad news you can actually walk around here.
Stayed in December 2023
Reviewed: 12 December 2023
Chiang
United Statesnothing
Most thing! Room, breakfast, view, airport shuttle, location.
Stayed in December 2023
Reviewed: 10 December 2023
Mari
United Statesgreat breakfast and location.
Stayed in November 2023
Reviewed: 10 December 2023
Denise
Puerto RicoLocation, staff, great breakfast
Stayed in December 2023
Reviewed: 30 November 2023
Sharon
United StatesIf you stay during a time when the hotel is hosting a party, ask for a room that is above the 1st floor. Our only complaint was the noise from the party that the hotel was hosting on the floor below us did not allow us to sleep.
Breakfast was fantastic. Staff are professional and helpful. The hotel is beautiful and safe. Great location to walk to restaurants. Everything is clean and comfortable.
Stayed in November 2023
Reviewed: 28 November 2023
Cynthia
United StatesWould have preferred a couple more English speaking tv channels. Also, a few more vegan menu choices would be nice.
Exceptional customer service. Friendly, professional staff.
Stayed in November 2023
Reviewed: 28 November 2023
Nadine
United KingdomWe arrived early so could not check in, which is fine. we could store our bags, But when we returned at 3 our room still wasn't ready. They said 10 minutes, but we waited in reception and 30 minutes later it was still not ready.
Buffet breakfast was amazing. Great choice of food. Bed was very comfortable and very friendly cleaning staff.
Stayed in October 2023
Reviewed: 6 November 2023
Jc-torres
EcuadorI like staying at this hotel before going back home... Just to relax and recharge my batteries before going back to real life... Highly recommended
Stayed in November 2023
Reviewed: 3 November 2023
Daniel
United StatesThe parking do not have elevator, so carring luggage throught stairs is not comfortable
Stayed in November 2023
Reviewed: 30 October 2023
Francois
SwitzerlandGreat location and breakfast!
Stayed in August 2023
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