Nothing

Great location, tasty food, nice room cleaning, excellent service, special thanks to mr jordian joseph,

Stayed in May 2024

All russian , cant talk english

Clean

Stayed in April 2024

Nothing

Big thanks to all Safir staff for the great service specially Mr jordian the front office manager for the great welcoming Food was tasty service was the best room cleaning was amazing the hotel location is the best

Stayed in May 2024

Nothing

Best vacation with great staff special thanks goes to Mr jordian Joseph front office manager to great hospitality and service hotel has great location and best room cleaning and food tasty was perfect I will recommend to all my friends

Stayed in May 2024

Room was clean by monir Amazing location food tasty staff so helpful special Mohammed at reception and islam Khalil I will come back

Stayed in May 2024

Nothing

Jordian Joseph Is very helpful and so professional,bravi tutti,Roni ,Mohamed from the reception and Islam and Ahmed qassem food was tasty hotel has perfect location and clean rooms

Stayed in May 2024

although meals variety is so rich there was no taste. didnt like the food so much. especially not for Turkish people. beach is not sandy so not suitable for kids. kid facilieties are not available.

staff very helpfull. reception bell boy house keeper managers waiters.. they are all very helpfull. rooms comfortable. pools and seaside very clear. exactly worth for money! salty sea water at pool is a good idea.

Stayed in May 2024

There was a lot of food, but not very tasty. But everyone finds their own. Lack of sunbeds for guests on the beach. Seeing from the staff that he requires a tip for every little thing. Few types of drinks within All inclusive. Wine is not included.

The hotel is at a good level. The surroundings and the hotel look good. The rooms and equipment are old and could use some modernization. But if I compare the price and quality with another destination, it's absolutely fine.

Stayed in April 2024

Not enough lights, washroom not properly equipped, pillows

Big rooms, food variety

Stayed in May 2024

The Sea View and The Care and Plenty of Flowers around the whole place

The Staff was Very helpful Friendly Mr El Hadady was Very Welcoming. And the Service Boys ( Fuad ..Amman.. Khallil..and Faragalla ) war All Great and The Bar man Ahmed Ramadan was So attended I Thank them for making our Stay so Lovely 😍 👌 👍

Stayed in May 2024

Nothing

All, the staff, the resort. It was all wonderful

Stayed in May 2024

Just one guy from reception he has so rude

All was good , the staff and general manager were so friendly, the beach is so great and clean house keeping takes care of rooms and usually ask if you need something I can't miss Mr. Abdallah he helped us so much during staying

Stayed in May 2024

Elevator/Teleferik system is not fully functional one is out of service and the other one's sensor has technical issues. Ventilation system is not working on bathrooms.

Staff, specially Jordian Joseph was very nice and helpful and Mahmoud Mohamed for his great effort and perfect work.

Stayed in May 2024

Some items in the hotel needs some maintenance like the elevator and rooms shower cabin

Deluxe room is perfect with a wide sea view , beside the room size is large , the location is good infront of albatrus aqua park and very close to farsha cafe ,very good value for money finally I would like to thank the staff they are so helpful and friendly specially the room service guy Mahmoud Gamal , I really like the cleanliness of the room.

Stayed in May 2024

Great staff in reception, room cleaning and bar! They are so kind and always taking care of their guest.They offered flexible check out time considering our rerun flight was very late afternoon. Special thanks to Mahmoud in room cleaning and Mohamed in the reception!!

Stayed in May 2024

Nothing

The stuff was amazing, all of them doing there best to keep us happy & comfortable Special thanks to Mr. Mohamed Ismail, Mr Ahmed ( food & beverage) Mr. Jordian in the front office 👍🏽 Definitely will come again

Stayed in May 2024

The stay was amazing, all the staff were very friendly and every single person was so helpful. The place is amazing and the food was great. Our house keeper expert was Emad, I want to give him a huge shoutout. Thank you for the amazing experience

Stayed in May 2024

everything seems quite old and a lot of things are broken (cable car, door locks, ...), there is no bar ON the beach, and the ones at the pools open late and close early. there is no access to the beach or pools after 6pm. there is only the restaurant bar open after 6pm. the restaurants lack variety, serving the same menu every day. in all but main restaurant you just have 3 dishes to choose from every day and the food quality is low. In the sea the area where you are allowed to swim is very small, number of deckchairs is very small compared to the number of guests in the hotel.

The staff is extremely nice, the hotel has a private beach which is nice and is in a good quiet location.

Stayed in April 2024

The second elevator was inoperative, and most of the guests had to use one elevator from the Beach to the restaurant and I commented about it, and the management apologized and declared there's a missing spare part and it's on order from outside Egypt.

Very good and multiple varieties.

Stayed in April 2024

Ma sha Allah the hosts are very nice, being a Pakistani they respected me a lot and helped me a lot. I specially thank jordian at the reception and muhammad ashraf

Stayed in April 2024

There isn't enough lounges by the sea or the pool Furniture needs renewing

The location, the hospitality, and the food

Stayed in April 2024

Furniture had some signs of wear and tear, few minor things that maybe needs fixing but nothing major i think the hotel is still nice and comfortable. What i really liked is that the staff is working almost non stop to make your stay perfect... hard working people.

The hotel is not a brand new one but we had a great time, i really like the staff, from bar to cleaning everything was great. Room was cleaned every day, 10 out of 10 , our room was 2409 thank you Mahmoud Gamal. Food was delicious, everything clean and the people working at the dinning were always careful that we had everything we need. We are very happy overall and i am looking to come back with my parents also in the coming months. Thank you to the whole team.

Stayed in April 2024

Nothing

The best hotel in ShRm

Stayed in April 2024

No.everything was good

The hotel is great everythiin you need you will find here.the staff very good and smiling. The foot is very good. Spécial thanks to Ahmed Radwan . Abdullah Abdullah Fauzy from main restaurant and for the good Rooms cleaning Aimad. And all réception. We will come back

Stayed in April 2024