Every employee was positive and helpful! I really enjoyed the personal touch of text messages throughout your stay to make sure everything is ok. We will be staying here again!

Stayed in April 2024

Air conditioner was very loud.

Hotel was clean, great breakfast and in a brilliant location. Free parking was a big bonus!

Stayed in April 2024

The rooms AC is loud so I needed to decide whether I want a noisy or a warm room (spoiler alert I put my ear plugs in). Some of the shuttle timings didn’t really work for me as the shuttle arrived after the park had opened so, If like me, you like to get there early - you may need to rely on another mode of transport.

Friendly team and simple check in. The room was spacious and I was pretty happy with the breakfast choice which had something for everyone. It’s in a handy location with a free shuttle to the parks and overall it was a good hotel.

Stayed in April 2024

Breakfast was overall good- no silverware just disposable plates and cutlery which seemed very wasteful.

Clean, well located.

Stayed in April 2024

Great hotel for the money

Stayed in April 2024

Room and especially bathroom could be little bit more cleaner.

Great staff, awesome breakfast

Stayed in April 2024

Vary friendly staff, specially Nicole S, from front desk.

Stayed in April 2024

Check in, Check out, two elevators, third floor overlooking the pool. Breakfast and the many options, parking close to entrance, ease of bringing luggage in and out, availability of luggage carts, 24/7 coffee, nice selection of snacks and meals if necessary.

Stayed in April 2024

Pool,gym

Stayed in April 2024

Two dogs across the hall never stopped barking! Luckily I had a sound machine, although, I could still hear the dogs.

Excellent staff, nice hotel.

Stayed in April 2024

All the spoons and forks are out of plastic and the plates and cups are also not reusable. The shuttle bus times are a bit complicated. There is no direct bus back from Magic Kingdom and the first bus is going around 9:30.

The area is great, we really liked the pool and the nice atmosphere with the employees. The breakfast is pretty good and there is free coffee, tea and cocoa the whole day.

Stayed in March 2024

The bedspread was a little uncomfortable. Not very soft.

The breakfast, the staff, the gym

Stayed in March 2024

The breakfast was amazing. And I want to shout out to Hayley. She was a GREAT receptionist

Stayed in March 2024

The breakfast was wonderfully fresh and had lots of options every morning. It never seemed crowded when we were there. We went in mid to late February. Rooms were definitely recently updated as was the entire hotel. We didn't get to experience the outdoor pool as the weather was rather cool. We were on the go from sun up to sun down with Disney plans. Noise was not a problem for us. It couldn't have been a better stay.

Stayed in February 2024

Shower water pressure,

Beds, parking

Stayed in February 2024

The air wasn’t very accurate. We were hot throughout the night and had to put the AC down more than we were used to.

The breakfast had a lot of options: egg, pancakes, cereal, fruit, etc. The staff were very nice and there was free coffee and hot chocolate in the lobby. The room was clean.

Stayed in January 2024

Front desk receptionist very friendly Text our phone to see if we need anything

Stayed in February 2024

The breakfast could have been better. There could be some healthy choices.

The room was big and comfortable

Stayed in February 2024

All good

Great location and good breakfast

Stayed in January 2024

Shower water pressure could have been better.

Very clean room and housekeeping did a great job. Breakfast was also very good and was different every morning.

Stayed in January 2024

All was OK

Standard hotel but nice. Staff was very helpful and there was some fruit at breakfast, more than in most of our hotels in Florida

Stayed in January 2024

No water fountain, AC is too loud

Hot tub, room is very clean and Mickey waffle

Stayed in January 2024

Just wish the shuttles had some additional timings, especially the one that leaves Universal since the mass exodus when they close can make it a bit difficult to get back to the bus area on time.

The receptionists at the front desk were so friendly and we loved Gary who sold tickets for Disney and Universal in the lobby. Their breakfast had the most options I have seen, and I've stayed in quite a few hotels. We also liked that they switch a few of the options so each day you might get to try something new. Rooms were clean and housekeeping was on point every single day. Having the coffee/tea/hot chocolate bar available 24/7 was also nice. They have a free shuttle to Disney, Universal and Seaworld which is very convenient. There is also a shuttle to 2 of the outlet plazas if you want to go shopping. The cost to stay here was more than reasonable, and I say that considering the fact that I've paid more at other hotels and did not get this standard.

Stayed in January 2024

breakfast

everything

Stayed in December 2023