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Reviews of Kempinski Hotel Soma Bay 5 stars

Soma Bay P.O. Box 15, Safaga, Soma Bay, 84711 Hurghada, Egypt

#31 of 219 hotels in Hurghada

Guests' Choice

Review score

Based on 934 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 3 May 2024

    9.0
    Excellent overall
    • Leisure trip
    • Family with young children
    • Resort View Room - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    Diving logistics will need to be arranged

    Excellent clean and staff are very friendly, food quality is very good

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Everything was perfect , especially the super friendly staff . They’re all so sweet a s helpful
    • Leisure trip
    • Family with young children
    • Resort View Room - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    10/10
    • Leisure trip
    • Family with young children
    • Side Sea View Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff was incredibly nice, food was amazing, pool and beach were super and the room was always perfectly made by the housekeeping staff. Huge thank you to the whole team for making this trip extraordinary! Already looking forward to come here again :-)

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Outstanding service, attention to detail and kindness from all staff. Thank you so much
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 4 nights
    • Submitted via mobile

    Extremely clean, well designed and fragrant. Food was excellent with great variety for all dietary requirements. Must check out the sundowners and chill and grill on the beach

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Very nice hotel. Nice beach and swimming poll. Staff nice and friendly. Dinner menu could improve
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 8 nights

    Dinner menu could be improved, not so much in terms of quantity, but in quality. We had almost every evening grilled fish because there were not many other appealing alternatives

    Breakfast was good and varied. Good eggs benedict. Beach was nice. Nice coral reef close to the beach. Very nice and friendly staff.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    If you visit hurghada, this is where you should stay
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 6 nights
    • Submitted via mobile

    Exceptional breakfast and dinner, kind staff, overall 10/10 experience. Snorkelling trips as well as snorkelling at the hotel reef are stunning experiences

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Extrodinary. Great value for money.
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The service and entertainment have been improved compared to 6 yrs ago my first time stay. Food is good and they change a bit the menu everyday so you will not get bored. Extraordinary sea view and beach in the world, and diving point is approachable by walking or by shuttle bus. Staff are helpful and friendly.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Awesome place at an awesome location.
    • Business trip
    • Solo traveller
    • Resort View Room
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Great location. Great events around the location.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Sea View Room
    • Stayed 3 nights

    Breakfast buffet is very good. We had an issue at dinner but was resolved from the manager.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Amazing
    • Leisure trip
    • Group
    • Resort View Room
    • Stayed 3 nights
    • Submitted via mobile

    Stuff was very helpful as we had one room canceled in the last minute and it was non refundable , but the stuff manage to have this booking valid for us till august which is great

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Amazing, quality place!
    • Leisure trip
    • Solo traveller
    • Side Sea View Room
    • Stayed 8 nights
    • Submitted via mobile

    I had a very nice room with side view of the ocean. The only thing was I didn't have an elevator and had to climb to the third floor. I was still recovering after surgery.

    I like the courtuasy of the hotel staff. Very professional and knowledgeable. I loved the location and cleanliness. The grounds were amazing. The food very tasty. It's a big hotel but has this kind of boutique luxury and home comfort.

    Stayed in December 2023

  • Reviewed: 16 February 2024

    10
    Good enough
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 2 nights
    • Submitted via mobile

    Beach. I went snorkeling in the hotel's private sea area. It's was wonderful

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Everything is perfect
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great view, nice facility, helpful staff. Everything’s perfect. Really want to visit this place again.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Winter holiday in Soma Bay
    • Leisure trip
    • Family with young children
    • Resort View Room
    • Stayed 8 nights

    The à la carte food (e.g. for lunch) felt overpriced. I appreciate that might be part of the hotel's "business model" but expect prices that are going to be on par or higher than in most European countries. If you go in winter like we did, it's also worth understanding that Egyptian weather is typically sunny but there are strong winds. So you likely going to need a jumper or jacket in the mornings and late afternoon.

    Staff was very friendly, especially with our small children. The kids club was great as they had different activities throughout the day. There is a great playground at the beach and it's generally a very children friendly hotel. The breakfast and dinner buffets were great too and I would recommend to go for the half-board option. The pools were simple but the one for kids was heated which was perfect as otherwise it's a bit too cold in January to go swimming. Soma bay is a peninsula purely for tourism with a nice promenade to walk between hotels and some shops. There is also a reef close-by but we didn't have a chance to go there.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Side Sea View Room
    • Stayed 6 nights
    • Submitted via mobile

    We had paid for a room with a side sea view. But the sea could barely be seen and was shielded by a palm tree. It was a disappointment, and inappropriiately described. We arrived late so I could not mention this till later the next day. I was offered a room change- but would have been moved to the other side of the hotel away from our daughter. We had a very happy holiday, but I think you should know we were unhappy with the description of the room.

    Snorkeling at the reef. However there could have been a better safety assessment of swimmers before setting off. Heated pool and spa - jacuzzi needed to be warmer. It was great having towels provided wherever we went. Recreation staff were very helpful. Good food - particularly the breakfasts. Excellent service. Across the site staff were friendly and anxious to please. The layout of the grounds was beautiful.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Excellent property Excellent staff Amazing food Quality and presentation
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    We stayed here on our way back from Luxor as we were staying there before we went to Luxor All the staff welcomed us with the warmth and smiles as we were coming home and the hospitality was amazing We were given the best room of the property with the amazing view of the resort and the Red Sea

    Stayed in January 2024

  • Reviewed: 31 January 2024

    10
    A beautiful property with beautiful views and excellent welcoming staff
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing we didn’t like Everything was excellent

    We booked this for my wife birthday and the staff went above and beyond to make this a memorable birthday Staff are well trained and the food quality is excellent and plentiful

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    I like to get back another time.
    • Leisure trip
    • Couple
    • Sea View Room for Egyptians & Residents only
    • Stayed 5 nights

    the bed pillows were uncomfortable. the glass boat was not a good choice since we didn’t see any thing as we wished.

    great choices of breakfast and dinner. each part of the hotel designed to give you a nice look. most of the staff are friendly.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Resort View Room
    • Stayed 7 nights
    • Submitted via mobile

    Ahmed at the reception very kind and helpful he Is trying ti speak italiano hhhhhhhh ' thank for every thing

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Very pleasant stay in lovely surroundings with great food.
    • Leisure trip
    • Couple
    • Resort View Room
    • Stayed 4 nights
    • Submitted via mobile

    Fortunately it was January but the air conditioning was not very effective

    We were given a late check out without charge.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Great value hotel offering a relaxing stay.
    • Leisure trip
    • Family with young children
    • Resort View Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of evening restaurant choices.

    Very well maintained and clean. Helpful staff that aren’t pushy. Great pool/beach choices.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Resort View Room
    • Stayed 7 nights

    Too quiet for family vacation with adolescents. High prices for any extras.

    High quality resort in excellent condition. Beautiful setting and great rooms.

    Stayed in December 2023

  • Reviewed: 20 January 2024

    10
    Kimpinski will definitely exceed your expectations
    • Leisure trip
    • Couple
    • Sea View Room for Egyptians & Residents only
    • Stayed 3 nights
    • Submitted via mobile

    Just the policy for the half board that soft drinks are not included at dinner.

    How we were treated and the facilities there.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Resort View Room
    • Stayed 14 nights

    I spent 15 days .The hotel is excellent with great quiet location. The room is excellent, clean and bright and had all the equipment needed and even more that was not expected. Thank to Mina, Mohammad and Bacha for being all the time after us and available. Stayed on half board( breakfast and dinner) very large choice and excellent food. The staff in the restaurant was so nice and friendly and all the time after us, A big thank to Albert, Ahmad, Mr Wael and all his team for their nice and cheerful faces and smiles and being so professional and helpful checking every time if all is in order. The swimming pool is great and a special motion to the animation/recreation team ( specially Atta, Alaa and Mahmoud) who are doing a great job with different activities during the day in the beach You must try the SPA, diving and snorkeling, so many activities available that you can enjoy alone or in family or with friends. the sunset is just gorgeous

    Stayed in December 2023

Showing 1 – 25

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