Ac not cold.. no water in room

Location

Stayed in August 2023

Housekeeping was a bit iffy

The best things about this hotel are the helpfulness and friendliness of the staff and the cafe. The cafe is first rate!

Stayed in March 2023

Rooms, linen and towels could do with a refresh

Reception & other hotel staff were warm welcoming and attentive

Stayed in April 2023

on a side street but depending what side of building you are on it can be loud

Café attached so you can eat or drink without out leaving.

Stayed in December 2022

The bed in my first room was hard as a rock. The bathroom showers were tiny and didn't drain well. The air conditioner leaked like mad and I had to use my towels on the floor to try to make sure the puddle didn't get too big. The room also was just on the borderline of clean enough/ a little grimy. When I switched rooms (not my decision, the hotel moved me as I was joining a tour group) I left a cloth laundry bag with dirty laundry including some expensive items in my first room and it disappeared. I understand I shouldn't have forgotten anything in room and ultimately the fault lay with me, but it was handled very poorly. The front desk staff kept telling me they had to talk to maid service but despite me asking multiple times over 2 days, they never followed up or were able to return my bag before I had to leave. I just felt like they were avoiding answering me and waiting for me to leave. If they had just told me that my bag was gone and apologized, this review would be probably a 7.

The hotel restaurant view, breakfast buffet and restaurant staff were great. The bellboys were good. The bed in my 2nd room was comfortable.

Stayed in October 2022

hot water pressure was mega, that took some getting used to, very noisy air conditioners

it was great having the restaurant downstairs and breakfasts upstairs were lovely. Banks and supermarkets nearby was a bonus

Stayed in July 2022

Wifi not stable, air conditioner noisy, cleanliness poor too.

Staff was very kind and helpful. They have a good restaurant inside.

Stayed in May 2022

Rooms are tired, out dated, basic break fast

near city center, price

Stayed in May 2022

My expectations were rather low after all the bad reviews, but I found the hotel really ok. Nothing fancy, but everything ok and location is good. A bit noisy due to the traffic, but that's just Egypt. Arranged an aiport pickup through the hotel which worked out well.

Stayed in April 2022

beds bathroom. not very clean

price location

Stayed in March 2022

Still can’t get things right 💯. The shower fills up FAST as the drainage sucks. The room still felt cool despite the heating staying on all day. The hotel, like everywhere it seems in Egypt, doesn’t carry smaller bills. The on-site restaurant has disaster service: I really think they have NO idea on how to serve customers. You are ignored forever and have to flag down a waiter/ the food takes FOREVER to arrive (even a bowl of soup) and then proper utensils aren’t given (like a spoon!) The servers practically know no English so it can be very difficult to order.

Begrudgingly stayed here another night rather than move to a different hotel for my last night in Cairo. Compared to my earlier stay, I have to admit this was better. The Wifi was better (not amazing, like nowhere in Cairo) but decent enough, there was consistent hot water this time in the shower, and there was heating in the room. My room this time was also MUCH quieter at 306, facing the street, versus on the 8th floor facing the Nile. No bloody dawn muezzin prayer call! Proper curtains to shut out the light unlike on the upper floor.

Stayed in February 2022

Oh gosh. So much unfortunately. I think the staff tries but they miss the mark. An English language barrier is still really apparent, which means my leftovers I left at the front desk the previous night got thrown away. At initial room check-in, there isn’t even a full toilet roll given. I mean, really?! The towels are the WORST I’ve ever had in a budget hotel. Thin and stringy and barely cover oneself (and I’m slender!). I ran out of toilet roll and told the front desk in the AM… still nothing there I got back to the room in the evening. And had to call the front desk TWICE to finally get it 👎There should be more opaque curtains for the windows as light comes streaming in early. There is no window double-glazing so the dulled roar of traffic is clearly heard outside (I was in room 808). The bed is pretty hard, as are the pillows. thin top coverlet (but duvets in the closet). Finally, Wifi was pretty slow and upload speed awful- and I had the best wifi it seems compared to others who had none or abysmal. No hot shower water later in the AM and only a bit warmer in the PM. The included breakfast is ok: an omelette option and some cakey bread; coffee; tea; OJ. The accompanying restaurant has some hit or miss food: I loved the eskander beans as it was a stew; the dolma was pretty bland. One of my fellow group members said her green soup was terrible. Service was very slow and food took ages to arrive. The location is far from Coptic or Islamic Cairo sites.

Concierge 💁‍♀️ is really pleasant and cordial. Same with adjacent restaurant staff. Clean bathroom and room. I was concerned checking in here on how clean the room would be based on past reviews but was pleasantly surprised. The view from my room was of the Nile which was really cool! Outlets near the bed (win!) to charge phones. Quiet hotel overall in terms of other guests.

Stayed in January 2022

The cleaning of the room was not regularly carried out.

It was kind of Egyptian breakfast which was cool!

Stayed in January 2022

The hotel could do with a little more updating

It was Ok for a one night stay

Stayed in October 2021

Room services not appear as ofen as it need it. Instead of it if someone Look calm and silent It's a Good place.

Near the main Point of city. There are a lot of place where can buy something.

Stayed in October 2021

no park but you can use the Garage beside the hotel the value expensive no soap no shampoo no body lotion , just a cleaning in bottle in the bath !!!

the place beside the Nile and opera

Stayed in May 2021

Reception management. Upon arrival They asked me to pay in Egyptian pounds and applied to themselfs a very favourable conversion rate (which I didn’t realise at the time, too naieve) Shower had warm - hot - scalding but no cold. Aircon did it best but was old and ineffective ( the quality you’d expect at a much cheaper hotel.) On the day I was due to fly out my flight was delayed and a friend I had met allowed me to leave my bags in his room and have a shower. Reception wasn’t happy🤷‍♂️ I explained that the price my new friend paid for his room a three bed “single” was actually substantially more than the (live) booking.com price for two people but he wouldn’t hear about it. My new friend then asked for a refund and said he would just rebook the room for two. (Impossible said the manager) fine I will pay an extra person excess, he insisted I pay cash and double the (live price) just for an extra person in the room not even an extra room? Crazy? I was on the booking.com app trying to just book the room and he kept trying to touch my phone (not sure why maybe to stop me booking and rob him of his ability of a quick cash bonus. Upset that I dare get a good price went to the hotel police (located at every western hotel to stop Egyptian and non Egyptian mixed unmarried couples sharing a room) but thankfully the policeman just shook his head (realising that the manager was on a power trip) I decided it was best to just go to the airport a few hrs early. I was escorted to the room and quickly made to pack. I ended up leaving things behind. The owner of the hotel seemed nice so I am assuming this was a rogue manager but your hotel is only as good as your staff. I can’t recommend. Check out my other reviews I like to think that I have always proven to be fair in the past.

The restaurant is world class (okay maybe not but really good for Cairo) I took some gastro risks with the menu over multiple days and always felt fine afterwards. Tell them Tom sent you when you ask for the Lemon Mint with Ice if you are brave.

Stayed in June 2023

Friendly staff. Appropriately priced. Rooms were clean.

Stayed in June 2023

everything

nothing

Stayed in March 2023

The hallway noise can get quite loud and the sound seems to carry throughout the hotel.

The room was spacious , comfortable and clean, with a nice balcony. Staff are friendly and helpful.

Stayed in February 2023

Nothing .

Clean room, good food, good care from staff all the time.

Stayed in February 2023

Great location room was fine

Stayed in October 2022

They overcharged us for the taxi we ordered

Stayed in October 2022

unreliable wifi

helpful friendly staff

Stayed in September 2022