Accessibility for wheelchairs and mobility scooters not always present which makes the stay a bit annoying for guests with reduced mobility. With a little effort the hotel will be gaining a lot. Also, the fact that some beach activities seem to be reserved for Italian nationals is not acceptable. In fact some beach activity monitor was talking in Italian to my daughter and he decided to cut short the discussion when he realized that she doesn't speak Italian. I asked him in Italian if the activity was just for Italians and he said yes. I was quite socked and disappointed. This looked to me like discrimination. The hotel should rather promote exchanges between the guests and not isolation. This is the first time in my life I see this. I hope that this attitude will change whatever the cost is.

Beach. breakfast, restaurants food. Kindness of staff. Evening shows.

Stayed in May 2023

Be careful when booking with Booking because the total price does not include taxes, and when we arrived we were surprised to find an additional $250 in taxes to pay. However, the staff at the reception was very kind.

Everything :) especially the food, Italian animation and the beach

Stayed in June 2023

Perfect location Delicious food Great beach and coral reef Best service everywhere Everything you can ask in all-inclusive resort

Stayed in June 2023

Location, food, reef

Stayed in June 2023

Very nice and kind staff Bed is comfortable Food is very good

Stayed in June 2023

The hotel is on a cliff and it's a big hotel, this means you have to climb up and down to the sea, to your room etc. It's not what we didn't like it was Ok for us but it should be considered if mobility is a problem. (There is a shuttle which is travelling inside the hotel but to get on the beach you have to do some climbing up and down.) We don't recommend to use the taxi which is at the lobby to go to the old city. They are taking you to a shop and they force you to buy from this shop! On our last day we made a late check-out at 21:00, we put our luggage in front of the lobby and waited for our Taxi in the cafe which was just near the lobby. Our Taxi came around 23:00 and when we wanted to leave, the men at the lobby didn't allow us! They wouldn't let us go because they didn't believe that we made a check out. It was very rude! It took us at least 20 minutes to explain that we already checked out several hours ago, and it was so strange that they couldn't understand this from their system and the person who made our check-out was not at the lobby his shift ended. It was a total mess.

The location of the hotel was perfect. The moment you start to swim you are inside a magical world of coral reefs and wonderful fishes. The food was also good the Italian dishes were really delicious. The hotel is clean in general. It is also very close to Farsha Cafe which we recommend to visit. The aquapark was something my daughter liked, even there were not so much slides she enjoyed it very much. The staff was usually polite and helpful especially Hesham at the restaurant near the beach cares about every guest. He is very kind, friendly and helpful.

Stayed in May 2023

Everything. It’s an amazing resort with amazing people

Stayed in June 2023

Hotel was really nice, very large grounds but easy to figure out. Food and drink of a high standard (only ate the main restaurant due to short stay). Reef off of the beach was incredible, and the onsite dive centre is professional and reasonably prices to do PADI courses. Also just around the corner from Farsha Lounge

Stayed in April 2023

The lights in the room are very soft, but you have to stay outside your room in this beautiful place, so we don't care too much.

The place is very close to the coral barrier. All the stuff is very nice.

Stayed in June 2023

nothing

the inclusive package was amazing, the staff and recipients were outstanding and welcoming

Stayed in May 2023

the location the snorkling..

Stayed in May 2023

Everything was just perfect

Stayed in April 2023

- Perhaps, the rooms can be refurbished, but it didn’t really bother us. - They can build up a proper pier. The current one isn’t solid enough (made by plastic) and it makes it harder to move around. - The Wifi coverage should be further improved. There is no internet connection in the beach and in some remote areas. - A mosquito repellent spray is a must. Mosquitoes are everywhere. - We realized the personnel is overwhelmed with very long working hours. We have seen the same staff working from breakfast till dinner. It must be exhausting. We hope that the hotel management will do something about it.

We loved literally everything about Reef Oasis, especially the food! The cooks and waitresses couldn’t be any better. The staff did everything to make us feel at home. Many thanks, we definitely will be back!

Stayed in May 2023

At the dawn and dusk times there can be mosquitos outside it is recommended to use fly sprey. And WiFi at the hotel can't be used in some areas like beach and some remote areas. Also Vodafone connection is not working on the beach, you can try some other operators.

Hotel was very good, beach is perfect full of fish and small reefs, crystal clear water. There are plenty of pools and bars at the common areas. All inclusive also includes alcoholic drinks. Meals were good enough for us. Staff was very good also, they are ready to help always. Special thanks to Mr. Islam at the front desk for creating miracles for us.

Stayed in May 2023

The location was amazing and the staff was just wonderful

Stayed in April 2023

The refrigerator in our room was a bit noisy, but it was not a big problem.

First of all, for my child; I looked for a hotel with a sandy beach, a beach and where he could walk to the sea without danger. And when I went to the hotel, I realized that it was a perfect choice. The staff are very friendly, fast and attentive. Breakfast, lunch and dinner were very successful, the desserts were very varied and delicious. the sea was incredibly beautiful, clean!!! The reefs were hosting a lot of different kinds of fish right in front of you. and you can see them with all its clarity. Even diving boats bring their guests here to dive to show these beauties. If you are afraid of scuba diving, you can see these beauties in the sea with your goggles+snorkel+fins and that's all. We are looking forward to our next visit to this hotel as a family.Every night there is a mini disco for the kids, followed by different shows such as Egypt nights, dance shows, etc.

Stayed in April 2023

Rooms need new life 👍

Food overall excellent.lots to choose,make me happy every day 😊very nice all-round,palms,lighting,great to walk at evenings!pools nice apart slides which some of it was closed.next visit Sharm definitely consider same hotel!

Stayed in April 2023

great location, snorkeling on the coral reef…

Stayed in April 2023

the room bathroom

the resort and location, the gardens the veratour team

Stayed in April 2023

Some people might complain about quality of alcoholic drinks, or that no soft drink served in cans but as bulk etc but for me it was ok. As it was focused on Italian customers, the kidsclub was active only for Italian kids. So my 3 years old thoughter was disappointed. Finally, their charge for late checkout is too expensive, so we did not take it. It could have been more convenient...

Beach was excellent, both sandy beach for kids and a beautiful housereef for snorkelling. Rooms were spacious and nice with balcony. The facility was big, maybe too big but there was a coach running circles, so going to beach was not a problem. Food was good enough, food type was designed for Italian taste so applies for most of people (We chose this hotel due to Turkish chef but unfortunately he left before we arrived) The staff at restaurant were very friendly and clean very well. Although kidsclub was not good, the swimming pool for kids was excellent, big and warm...

Stayed in March 2023

You can choose only all inclusive option.

The resort is near the sea and the coral reef is absolutly amazing.

Stayed in March 2023

The special cut meat station in the buffet overcooked the meat each night (i.e. the roast, whole duck, roast chicken). There were many alternatives so it made little difference, but it was an unfortunate waste of good quality cuts. The restaurants did not have this issue, just this one station at the buffet.

Staff were always polite and friendly and made every effort to remember you Chose this place for the reef and marine life and it did not disappoint! Food was great

Stayed in March 2023

Snorkeling at a coral reef at the resort's private beach. Excellent food. Beautiful room and grounds, clean and well maintained.

Stayed in March 2023

If you are not italian or russian the animation doesn’t speak to you, they just ignore you, but we didn’t mind because I was there for quality time with my daughter, snorkeling and diving.

The location with the magnificent house reef (snorkel from the jetty of the hotel till the jetty at Ras Umm Sid). The beautiful gardens with palm tress, cactuses, flowers. The beach The food The Dive Club

Stayed in February 2023

Prices charged by the resort. Taxi $20 to the airport. I booked outside taxi for $6. Excursion prices much higher than outside costs. Also trip to Ras el Mohammed was excellent, but the long trip that followed to White Island was a waste of time. Would have preferred a half day to Ras.

The reef was amazing. Food excellent. Staff helpful and friendly.

Stayed in February 2023