Al Zahraa, Nasr City, Nasr City, 99999 Cairo, Egypt
#308 of 503 hotels in Cairo
Guests' ChoiceBased on 1200 hotel reviews
7.4Cleanliness
7.6
Comfort
7.6
Location
7.7
Facilities
7.6
Staff
8.2
Value for money
7.3
Free WiFi
6.2
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End of dialog contentReviewed: 19 May 2024
Mohamed
Egyptالاكل
Location
Stayed in March 2024
Reviewed: 16 May 2024
Rashid
EthiopiaNone
Gym, staff supports, friendly and professional
Stayed in May 2024
Reviewed: 11 May 2024
Hany
GermanyYou can feel that the hotel is a military facility somehow. Some of the staff applies the rules in an inconvenient way
Close to everywhere. Staff (specially Fatheya from housekeeping) was helpful.
Stayed in April 2024
Reviewed: 17 April 2024
Rany
QatarLocation
Internet was very bad
Stayed in April 2024
Reviewed: 16 April 2024
Ahmed
United Arab EmiratesAC and wifi not good
Locations and facilities
Stayed in April 2024
Reviewed: 15 April 2024
Raghda
EgyptBreakfast should be more valuable
Pool View room is good
Stayed in April 2024
Reviewed: 13 April 2024
Mohamed
EgyptNot clean
Staff
Stayed in April 2024
Reviewed: 12 April 2024
Mohamed
EgyptThe time for using the aqua park was too short and should be 2-3 hours at least.
Amazing staff especially the receptionist. The place is clean and everything was above my expectations.
Stayed in April 2024
Reviewed: 10 April 2024
Hossam
Saudi ArabiaAqua park was closed during the holy month of Ramadan. That was not announced before!
Clean and calm Quality to price
Stayed in April 2024
Reviewed: 28 March 2024
Liming
Chinafacilities not well maintained, like wash basin
service good!
Stayed in February 2024
Reviewed: 2 March 2024
Tahir
United Arab EmiratesBreakfast was OK not as per standard of Jewel Hotel.
Facilities and view was very nice. Its worth to stay there.
Stayed in February 2024
Reviewed: 26 February 2024
Abdulrahman
Saudi ArabiaThere was no chair at the desk & notes
Room service & laundry service they were fast
Stayed in February 2024
Reviewed: 25 February 2024
Jayne
United KingdomNot information that pool and spa we're closed until April. Not informed that there is no bar. No public transport and very cut off compound location. Safe inside compound but no local shops or restaurants to walk to
WiFi good in lobby but intermittent in room. Restaurant was buffet style. More Middle-eastern style rather than western. Tips expected in dollars or Egyptian pounds but no easy way to obtain Egyptian cash. No bar nor beer via room service. Not clear whether the gym and sauna was open. The pool was closed until April. Friendly staff who try to help.
Stayed in February 2024
Reviewed: 31 January 2024
Hamed
Saudi ArabiaThe communication with Hotel staff to book my room before reach the hotel , It was not easy to communicate with the stuff to book my rooms by phone or visa
It was quite clean
Stayed in January 2024
Reviewed: 1 January 2024
Chantelle
South AfricaThe Waterpark was not working, the food was not great. For a 5 star hotel you would think you could get decent coffee in a cup, not a Necafe sachet in a paper cup. Juice served in a plastic take away style cup. The buffet had stale pastries and the food was not great. The hotel has potential but needs a revamp and should be re assessed as a 3 star hotel. 1 of the 4 rooms we had booked smelled of damp, the shower flooded the bathroom, we ran out of toilet paper, took them an hour to bring us more. Not a great way to end an otherwise great trip in Egypt.
We wanted to be close to the airport.
Stayed in December 2023
Reviewed: 17 December 2023
Hussein
EgyptThe price is very high comparing with the services provided They do not answer on the phone provided on the website
His location is very good and near all the places in 5th Settlement
Stayed in December 2023
Reviewed: 8 December 2023
Ara
ArmeniaWiFi is not good at all. But it seems a problem in whole country.
Property, location, staff were great.
Stayed in December 2023
Reviewed: 20 November 2023
Painter
Kenyamost of it was good
Breakfast was good
Stayed in November 2023
Reviewed: 9 November 2023
Mohammed
IraqGood
Stayed in November 2023
Reviewed: 18 October 2023
Andras
MaltaFriendly professional staff, clean environment.
Stayed in October 2023
Reviewed: 16 September 2023
Moutaz
United Arab EmiratesInexperienced staff
Location
Stayed in July 2023
Reviewed: 29 August 2023
Sheta
EgyptHair dryer not working
Stayed in August 2023
Reviewed: 28 August 2023
Abdalla
United Arab EmiratesNothing
Good
Stayed in August 2023
Reviewed: 23 August 2023
Ahmed
EgyptThe phone was not working at all during our stay. Even room service was not accessible to us!!! Also network coverage in the rooms sucks! And by asking reception they have us wifi user for 1 user 1 day!
The staff was helpful and professional. The pool was great and the breakfast buffet was tasty. The room was good, clean and comfortable.
Stayed in August 2023
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