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Reviews of Hostel Vienna

26 Mahmoud Bassiouni Street, Cairo, Egypt

#496 of 511 hotels in Cairo

Guests' Choice

Review score

Based on 70 hostel reviews

4.7

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.3

  • Location

    7.9

  • Facilities

    5.0

  • Staff

    6.7

  • Value for money

    5.9

  • Free WiFi

    4.6

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Showing 1 – 25

  • Reviewed: 3 June 2022

    5.0
    Just a cheap hostel if you need one
    • Business trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room was dusty with no TV or ac like it was written here, the staff is super unprofessional

    Just what you expect a cheap hostel to be

    Stayed in May 2022

  • Reviewed: 25 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in May 2022

  • Reviewed: 19 April 2022

    5.0
    we booked this just for a layover and it was fine but we couldn’t take a shower before our flight because the shower was
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    no proper shower, dirty floors

    location

    Stayed in April 2022

  • Reviewed: 15 March 2022

    4.0
    Disappointing
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There wasn't hot water in the room and at the beginning they want to place me in room without bathroom so i was asking for changing the room as paid for one with private bathroom. Overall my previous stay in this place was much better.

    Stuff is ok

    Stayed in March 2022

  • Reviewed: 19 February 2022

    5.0
    Passable
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It should be bb, that what they even told me while i checked in, however next morning I asked about the breakfast and they told me they don't provide it.

    The cleaning lady was so kind, also bed is small but comfortable. Overall if you need one night stay is ok

    Stayed in February 2022

  • Reviewed: 9 February 2022

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was below average. Just a bare room to sleep in.

    Late checkout was allowed no problem. Close to necessary amenities. Bed was comfortable.

    Stayed in February 2022

  • Reviewed: 13 January 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Location

    Stayed in January 2022

  • Reviewed: 24 August 2021

    4.0
    Not what you pay for
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    They gave me rotten eggs, and nasty sugar-orange juice for their breakfast. If you go down to the kitchen you can see half of the eggs floating in the pot. When I pointed this out they did not seem to care. I paid for an air-conditioned room but the first night they did not have one available and put me in hot room instead. There is one remote for all air conditioners in the building, so you cannot change settings without hassle. The air conditioning is also right above your head which makes your face very cold while the room is still normal temperature. When I asked where my toilet paper was they said I should go buy some. You are not allowed to bring any female friends to your room at all (even though I booked for 2). The staff are unhelpful, smoking and sometimes arguing with their friends in the lobby all night. The wifi is poor on the days when it works at all, and nobody offered to change my sheets or clean my room in the 4 days I have been here. I have traveled the world, and this property SUCKS.

    The beds and pillows in the double room I booked were comfortable. They will give you a clean towel if you ask.

    Stayed in August 2021

  • Reviewed: 19 February 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not the room i booked, no breakfast as shown, staff not caring and rooms in bad conditions.

    Nothing really to mention.

    Stayed in February 2024

  • Reviewed: 23 September 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights

    To start the door never closed properly felt unsafe all the time-toilets are disgusting to be honest the whole country is disappointing whit trash everywhere and scammers spend your money elsewhere go to turkey or morocco.

    no breakfast

    Stayed in September 2022

  • Reviewed: 29 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the room don't have Air-conditioning

    I liked the staff personal...

    Stayed in June 2022

  • Reviewed: 1 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    location and value are the advantages

    Stayed in May 2022

  • Reviewed: 28 May 2022

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything Unprofessional staff No ac but written they have ac It was not clean at all

    Location Price

    Stayed in May 2022

  • Reviewed: 19 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning is not the best but it is because the dust is normal in Egypt because of the sand. Great relation price/value.

    The host is a kind man. All the staff is nice. The beds are comfortable.

    Stayed in May 2022

  • Reviewed: 13 April 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Door doesn't closed well There was no AC or and recyle

    Room was large and pretty comfortable Staff was friendly It was very clean

    Stayed in April 2022

  • Reviewed: 29 March 2022

    1.0
    terrible stay
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    staff is so unprofessional, they don’t know even if you are coming or not , rooms dirty, only one lady is cleaning the hole hostel, it s ok for one night.

    location is good near everything in downtown the lift is catastrophic you need to call someone down to send the lift to you

    Stayed in January 2022

  • Reviewed: 28 March 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No hot water

    Great location nearby downtown , Egyptian museum , metro and tahrir square Comfortable beds Great value for the money

    Stayed in March 2022

  • Reviewed: 16 March 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    unclean. bed dirty weak light bathroom no door poor condition

    the location the fare

    Stayed in March 2022

  • Reviewed: 15 March 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Small room. Bad smell stucked on my clothes.

    Location, staff

    Stayed in March 2022

  • Reviewed: 13 March 2022

    1.0
    Very poor
    • Business trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    very bad place ... Clean Les i booked with breakfast but nothing because of elevator not working

    Stayed in March 2022

  • Reviewed: 1 March 2022

    2.0
    STAY AWAY
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very dirty and grimy Smelled bad No A/C even though it says there is No hot water Slept in a sleeping bag as the bed was filthy Very noisy paper thin walls Asked to change rooms but claimed it was full (could still book on booking. com) Bathroom disgusting Cat feces in hallway

    Literally nothing

    Stayed in February 2022

  • Reviewed: 24 February 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Its in the centre of city.

    Stayed in February 2022

  • Reviewed: 23 February 2022

    7.0
    It is ok
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not prestigious

    The property is nice

    Stayed in February 2022

  • Reviewed: 21 February 2022

    3.0
    You get what you pay.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 5 nights

    The rooms are OK but one cover is not enough for winter nights. The shared bathrooms are totally dirty any time of the day. They didn't know anything about the booking at the beginning. After many phone calls the staff at reception manage to find it.

    You have to ask for the breakfast and wait 15-60 minutes depending how busy is reception staff. There is a shared kitchen. There is wifi, altough is slow and won't reach all rooms.

    Stayed in February 2022

Showing 1 – 25

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