Calle de la Cabeza 11, Centro, 28012 Madrid, Spain
#101 of 436 hotels in Madrid
Guests' ChoiceBased on 1145 hostel reviews
8.7Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.8
Staff
9.4
Value for money
8.9
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Katie
United Kingdom-
Very good location with lots of nice cafes and food places nearby, as well as only being a few minute walk from the centre. Comfy beds and bathrooms were fine, a real highlight would be the roof top terrace, which had a bar and was such a good spot to watch the sunset over the city
Stayed in May 2024
Reviewed: 6 May 2024
Nils
AustraliaNada
Great little hostel, everything you need, clean with a Madrid rooftop. Can recommend
Stayed in April 2024
Reviewed: 4 May 2024
Mite
North MacedoniaIf you are staying at the 5th floor you will be able to hear the music from the bar at the terrace. Kitchen was way to small to fit a lot of people there as there are 5 floors with at least 9 rooms per floor and around 100 people same as the common area that is next to the kitchen
Location was good and the staff was friendly
Stayed in May 2024
Reviewed: 4 May 2024
Marijana
CroatiaThe bathrooms were a bit small and did not have paper towels.
The location is great. I enjoyed the comfortable beds and if I had more time would have enjoyed the sauna.
Stayed in May 2024
Reviewed: 2 May 2024
Alexandru
RomaniaPrices are higher if you use Booking. I recommend booking through their website.
The staff was professional and friendly. I propose the manager and the owner give them a little raise, even if it is 5%.
Stayed in May 2024
Reviewed: 30 April 2024
Raquel
Australiaclean room and facility
Stayed in February 2024
Reviewed: 29 April 2024
Vladimir
ItalyGreat Hostel. The position is excellent, it's super clean, the stuff very nice(allowed me to do a shower after I checked out).
Stayed in April 2024
Reviewed: 27 April 2024
Marcela
IrelandMore mingling within the hotel.
They helped me with my luggage, eventhough I already checked out. The complimentary churros and coffee in the mornings.
Stayed in April 2024
Reviewed: 26 April 2024
Jack
Isle of ManNot the problem of property but had a group of loud French lads come in at 5:30 in the morning, smoking in room, playing music and being very loud. Staff sorted within 15 mins and was very apologetic, hopefully he sees this as we appreciated it.
Beds where comfy and the staff where great.
Stayed in April 2024
Reviewed: 26 April 2024
Luana
PortugalOverall the stay was really good. There are 2 small points though, that could be improved in the amenities: - All of the beds are in a kind of a box to keep privacy, but they have a whole in the woodwork that is not possible to close and allows too much light inside. - The toilet space could be bigger.
Location is excellent. The kitchen and common areas are really good. The room and bathroom were very clean and staff were kind and attentive.
Stayed in April 2024
Reviewed: 24 April 2024
Mary
KenyaOnly 1 bathroom on my floor, but not that I had to wait when I wanted to use it.
Great location, spacious rooms, comfy mattress, well resourced kitchen and very kind staff. Also clean facilities. You can walk to some attractions close to the hostel.
Stayed in April 2024
Reviewed: 23 April 2024
Fabiane
BrazilThere's a hole in the bed panel divider that doesn't make any sense. Lights gets right into your face when someone turns on the light. This is the only problem that I faced there.
I highly recommend this place to stay. The most important thing is that everything was very clean. Also the staff were so friendly and helpful there. For sure, I would stay there again.
Stayed in April 2024
Reviewed: 23 April 2024
Yu-han
GermanyThe shower was one of those that you need to press to have water coming out, kind of annoying to have to press every couple seconds to get a continuous flow of water.
The bed was comfortable, with maximum privacy and I felt safe sleeping at night. The location is top notch, right next to the metro line 1. It also was nice and quiet at night and the staff were helpful. The free guided tour by Wolftours was lovely to discover the history of the city with our tour guide Erika!!
Stayed in April 2024
Reviewed: 22 April 2024
Gabriele
LithuaniaAmazing location, the staff is very nice, but the most important thing - the rooms are very clean!
Stayed in April 2024
Reviewed: 22 April 2024
Karen
United StatesCrowded hangout space
Beds were comfortable
Stayed in March 2024
Reviewed: 21 April 2024
Grigol
GeorgiaYou need to take your lock to lock your belongings 🙃
Very spacious rooms Nice terrace Super big beds
Stayed in April 2024
Reviewed: 18 April 2024
Lintumania
MexicoThe location was near the metro station and walking distance to a lot of interest places.
Stayed in April 2024
Reviewed: 17 April 2024
Alejandro
United Kingdomclean amazing location and tidy
Stayed in April 2024
Reviewed: 15 April 2024
Matthew
AustraliaNothing
One of the best hostels we have stayed in. The place is modern, clean. The staff are really nice and friendly. The kitchen and bathrooms are small but everything you need, and clean. It's right in the city, close to everything. Providing free churros every morning for breakfast is a really fun addition. They also have tours organised that you can join everyday. We did the old town walking tour and it was great
Stayed in April 2024
Reviewed: 15 April 2024
Rafic
BelgiumNice and clean place in the center of Madrid - Friendly and smiling reception
Stayed in April 2024
Reviewed: 14 April 2024
Mapa
ColombiaAll very good
It is in a very central location near a subway station, the place is very nice and clean, the bathrooms are also clean. The people at the reception are very nice.
Stayed in April 2024
Reviewed: 14 April 2024
Tolga
United KingdomN/A
The layout of the rooms, good chill areas, the spa.
Stayed in April 2024
Reviewed: 12 April 2024
Eleni
GreeceAlmost nothing....the bathrooms were small and could be better organized.
Easy to reach, there are plenty of bars, restaurants, super markets nearby, the area is safe, very centrally situated!!!
Stayed in April 2024
Reviewed: 12 April 2024
April
Germanyi think its not sound proof.. u can here peps talking at the corridor (from the bar)inside your room at night.. but its not that big deal really😊
staff and kitchen
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content