Information regarding access to building. Was advised reception on 1st floor but not that a key was needed to get into building. Luckily an English speaking lady came out of the building and was able to let us in when I showed her our booking. Also there was a very sweet aroma in room which gave me a headache and located on busy street so a bit noisy making sleep difficult.

Stayed in May 2024

it could be a bit noisy cos of the center. very rearonable hotel, so not big problem to me thought.

it's located on the center, good accesss to everywhere. simple check in,out.staffs are very friendly.

Stayed in April 2024

it was all ok, maybe the only thing they could improve is the shower curtain

Lovely people, lovely location, couldn't be happier

Stayed in May 2024

Some guests were noisy

Stayed in April 2024

Nothing

The installations

Stayed in March 2024

It can be expensive for what they offer. No Breakfast

The property is clean. The check in process was smooth . The staff at the front desk was really helpful. There is wifi, the location is central with a Metro station across from the property.

Stayed in March 2024

The drain in the shower did not function properly, so we had to shower in a rising puddle that disappeared only a couple of minutes after we finished.

The location was great, very close to everything, including the metro, historical center, and the stores.

Stayed in March 2024

In my first room the toilet did not function so if I hadn’t changed rooms (at an extra cost) I would have had to share a bathroom even though I paid for a private one, some towels had a few stains on them.

The hotel receptionist was very lovely and helpful, there was someone there at all times for assistance, the location is perfect. It’s a good place to stay if you’re only visiting Madrid for a day or two.

Stayed in March 2024

The street right next to it can be extremely noisy, especially during the day. Bring earmuffs if you want to sleep during the day.

Good location in the center of Madrid, right next to a subway station. Good facilities for the price and very amicable staff. It's next to a food vending place open 24/7. Everything was clean and ordely.

Stayed in March 2024

The rooms are too close to the reception so you can hear doors opening and closing and people talking and coming in.

Very nice and good staff. Exccelent location.

Stayed in March 2024

The room only has one tiny window to the staircase, which echoes with people's voices coming in. So it was a bit loud. Other than that, it's a good stay

It's a good value for money, the location is good, many cafés and supermarkets in the vicinity as well as public transportation.

Stayed in March 2024

The bedroom is very cozy

Stayed in March 2024

No tea/coffee facility in room. No mirror in room.

Spotless

Stayed in March 2024

Guests should note the property is quite compact, so there may be some noise from other guests. If you are sensitive to this it would be good to bring ear-plugs.

Very good value for money, and a comfortable, clean room. I liked the location, and felt safe walking around here as a lone female traveller.

Stayed in January 2024

Be careful about booking a room in the brand new wing if it has an indoor window as the automatic hall lights went on/off all night and lit up the bedroom.

The location was excellent, the beds were comfortable and the staff were really helpful and friendly. Rooms at the back are more quiet but the front one has a nice street outlook.

Stayed in February 2024

The room is a little small for multiple nights but for us was definitely a good deal for 2 nights stay. The location is great, close to metro station and many cafe and restaurants you can choose from. The room si clean and the internet connection was good.

Stayed in February 2024

The bed was kind of small for two people. It was not possible to control the room temperature, the bathroom was a bit awkward to use (can't flush toilet paper)

Excellent staff, excellent location

Stayed in January 2024

The bathroom particularly small (although this is fairly common in old Madrid buildings!)

The staff is awesome. The room is big enough for two. Location is perfect

Stayed in December 2023

Brouillant

La situation

Stayed in October 2023

Location is nice, subway station downstairs. Staff are very friendly, and very kind to help with all questions, the room for my first night was a bit cold, staff very warmly help to change a warm room for the 2nd day. Room at the road side is with very nice views from a big window.

Stayed in November 2023

rooms very small, could hear everything from the street

very friendly staff, amazing location

Stayed in September 2023

Beds uncomfortable, room very tiny, and nothing but room ~ thought hostel meant more community

Location and hostess

Stayed in September 2023

small room but enough for a couple of nights. some rooms on the main road can be a bit noisy.

great location, friendly staff

Stayed in September 2023

It was very hard to find. Maybe this was in the explanatory email and I didn't see it but the signage was terrible. Why is there no sign on the door or lower down? The small sign is way above eye level.

The staff were great! And I was offered a free upgrade.

Stayed in September 2023