No issues encountered.

Excellent breakfast. The location was perfect for transport links and sightseeing around the city. Close to many different restaurants. Comfortable bed and very clean room. The terrace was a great place to eat and relax.

Stayed in May 2024

Breakfast is average, the main reason is the shortage of staff when busy. Hot buffet very limited and nobody explained you can order eggs from kitchen.

Good location, 15 minutes to Cathedral and right in the heart of the shopping area. The staff at breakfast (George, Dominique and Flo) were lovely and helpful but 2 staff per day is not enough.

Stayed in May 2024

No kettle, no tea making facilities

Modern and clean

Stayed in May 2024

location was just perfect for us. good standard of accommodation for the money

Stayed in May 2024

Everything was very good

Location was excellent. Rooms were very nice and clean

Stayed in May 2024

Room view other than presents

Location, breakfast

Stayed in May 2024

Location. Facilities. Cleanliness. Breakfast.

Stayed in April 2024

Nothing

All

Stayed in April 2024

Paid extra for premium room but was very small, oversized unnecessary sofa and coffee table made it even more cramped . Bathroom / toilet had absolutely no privacy , with see through glass doors on both . Expensive for what it was

Great location, super efficient and very helpful staff. Lovely modern decor. Good breakfast. Spotlessly clean. Really nice bar and outside terrace .

Stayed in April 2024

Breakfast was lovely but wouldn't rate the evening food too highly.

Excellent location, very comfortable hotel.staff were very friendly and helpful. Would return there again and recommend to friends.

Stayed in April 2024

Through no fault of the hotel, The room that we paid for ( with a balcony) was not the room we got. This was the fault of booking.com. This was resolved by the staff of the hotel for the second night.

Great location

Stayed in March 2024

I didn’t like the bathroom door. It is frosted glass and there is a gap all around. This was idea from a privacy point of view when travelling with a friend

It was very very close to the centre of Valencia

Stayed in April 2024

We didn’t like that the facilities that were listed in the description-such as kettle-was never found in the room, and when we asked for it at the reception, they told that they don’t have them in the hotel. Also, because our room was without a view, we didn’t have a fresh air inside and it was very hard to fell asleep. We should also mention that we didn’t know that the room will be facing the walls, which felt very claustrophobic. Overall, I wouldn’t say that we felt the 4* hospitality, it was a solid 3*

The location is nice, the staff were speaking more than 2 languages, the minibar is an advantage

Stayed in March 2024

Small room but clean

Stayed in February 2024

The location is excellent, the hotel is in the center. The rooms are clean, the bed was comfortable. I didn't like that there was no kettle, no tea, no coffee in the room, which is always the case in 4-star hotels. The mini bar is empty, so I don't understand why there is even a minibar in the room if it is empty. There is carpet all over the floors of the hotel, even in the elevators, but there is none in the rooms! there is a laminate in the room, which I still don't understand. Overall, the location is excellent, the room is clean, but for 4 stars, the room must have more equipments.

Stayed in March 2024

Nice and clean liked the decor in the lobby, great location

Stayed in February 2024

Only by personal preference, I would prefer a bathroom more independent from the bedroom, but very clean and comfortable nevertheless.

Great location close to the North Train Station, metro and town centre. Fabulous staff, very helpful guy who checked us in and the young guy in the bar was extremely kind.

Stayed in February 2024

The room is small and they should have another door in the bathroom

The location

Stayed in February 2024

The bathroom and the shower was separately and the sink again separately but in the room, it was very uncomfortable to be there with a friend as the doors are also transparent. We also booked a two beds rooms and it was a single bed, they told us the one we booked is not available.

Nice location, clean rooms, nice staff, modern and beautiful

Stayed in February 2024

Had to ask for a coffee machine which it says is included in the room. Strange bathroom layout.

Location very central. Staff very friendly. Clean, comfortable and quiet!

Stayed in February 2024

No kettle and microwave inside room, water from the shower may get on the floor, poor sound insulation, not sure that the ventilation on the ceiling was properly cleaned of dust.

Early check in ( was very important for me), friendly and responsive staff, everything is good enough.

Stayed in January 2024

in the room separate sink in the corridor at the entrance door, no coffee machine or kettle, althouh the coffee machine was in the room description on booking.com- at our request the staff provided an electric kettle and and paper cups

perfect location and convinient transport from the airport, comfortable, very clean room, great view from the window, helpful, polite staff, our room was ready earlier than expected

Stayed in December 2023

Dinner at the hotel is not cheap and not as good. I stayed in for dinner because Valencia was packed this week with visitors because of two Public holidays in the same week.

Well located for most places in walking distance in the historical district. and good value for money as most accommodation in Valencia is over priced compared with other European cities. My initial room overlooking an inner courtyard was very dark and made me feel claustrophobic. I asked for a change and was given an alternative room that faced a school playground to the back of the building which was very quiet and comfortable. Room was well insulated against noise. Room also had blackout curtains which allowed one to have a lie in and not be woken up by the sun. Staff were professional and ready to help. Breakfast spread was very good and varied with mixture of cooked and cold dishes.

Stayed in December 2023

Entrance. Lack of windows that opened in some off the rooms. Restaurant not open for lynch at weekends.

Lovely smell. Very clean. Great location. Staff really nice. Bathroooms lovely.

Stayed in December 2023