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Reviews of Hotel Ciudad de Móstoles 4 stars

Carretera Móstoles - Villaviciosa de Odón Km 0,2, 28931 Móstoles, Spain

#3 of 8 hotels in Móstoles

Guests' Choice

Review score

Based on 102 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.2

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room, large, bright and clean. The location was perfect for our needs.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    Good value good breakfast very polite staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was odd due to its design.

    Good location for travel towards Portugal having flown in to Madrid late at night.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    no habia jamon serrano

    Stayed in March 2024

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Service, Staff, Food

    Stayed in January 2024

  • Reviewed: 19 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    1. The bad location, it has not pedestrian access. I needed to go 12 min on foot to IMDEA Energy Institute, I could have walked all the time, but instead I had to called a taxi, because crossing the roundabout on foot is dengerous (I did it once, very scary) 2. I was expecting to have a mini bar in the room, to avoid going downstairs to the vending machine

    The room was very well cleaned, and the people had a nice attitude, willing to help you.

    Stayed in November 2023

  • Reviewed: 20 October 2023

    8.0
    Nice
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    No mini bar in the room , no coffee maker or water heater .

    Nice and clean, parking and the staff friendly.

    Stayed in October 2023

  • Reviewed: 7 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Televisión no al altura de un hotel de 4 estrellas Falta de personal en el bar

    Cama súper King 180cm Habitación amplia Apartamento gratis

    Stayed in September 2023

  • Reviewed: 30 July 2023

    7.0
    Perfect overnight stop.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very expensive drinks and food in the bar.

    2 mins drive to local town and shopping complex Modern looking building and room Friendly reception staff Quiet location Unusual/quirky shower setup in the room

    Stayed in July 2023

  • Reviewed: 9 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Bed was relatively small.

    Breakfast was very good. Staff was very nice. The hotel is quite basic, but very clean and comfortable.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    9.0
    Excellent location for visiting our Distributor in Madrid
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Could have had one more member of staff covering the restaurant and bar. All the staff seemed happy in their work though!

    Very trendy room. Never seen a hotel room with a glass enclosed shower in the entrance area but I liked the quirkiness.

    Stayed in May 2023

  • Reviewed: 23 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I liked the facilites, the recepción staff females could learnt to be more polite and friendly

    Stayed in March 2023

  • Reviewed: 7 December 2022

    7.0
    Nice large room and facility, very kind and helpful staff, would be nice to givd guests some hints about the use of thei
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    very loud neighbors, same loud guests constantly on loud phone speakers in breakfast room and lounge area.

    close to Mostoles and the hospital (hospital visit)

    Stayed in November 2022

  • Reviewed: 3 October 2022

    9.0
    Weekend visit for a wedding
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We liked everything, we would like it even more if there was a coffee making facility in the room!

    We like the relaxed and friendly feel of the hotel, we have family in Mostoles and nearby towns so we find it a perfect base to stay. The staff are very welcoming and I should like to mention Raul and Pao (maybe the spelling is wrong here?) who were especially friendly and attentive.

    Stayed in October 2022

  • Reviewed: 18 September 2022

    7.0
    very nice hotel . very nice staff. clean and comfortable. excellent restaurant .
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms have a transparent shower in the middle of the room. i was with my son so I asked for a room that had a different type of shower and they were very nice and changed our room to a 3 person room. So call and check what type of room you will get if you are two . no issue if you are a couple but if you travel with a friend or family then a transparent shower may not be comfortable for you. location is not terrific. however , there are shops close by if you want to walk over the highway bridge. we did it and it was ok.

    super nice staff, clean and basic comfort . Excellent restaurant

    Stayed in September 2022

  • Reviewed: 11 September 2022

    9.0
    Perfect location for jumping back onto main roads, quiet rooms, spacious clean and comfortable.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    It was all good.

    Good location on outskirts of Madrid, off motorway so good access to main roads. Plenty of parking. Room was great, quiet, very clean and spacious. Breakfast buffet was superb.

    Stayed in September 2022

  • Reviewed: 11 August 2022

    10
    excellent
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing bad

    all very good. and all staff very nice and helpful.

    Stayed in August 2022

  • Reviewed: 23 July 2022

    8.0
    what we needed
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    decoration is a little outdated wallpaper near the sink and bathroom is not very hygienic and was not properly clean sink is impossible to drain and clean because is a square

    roadside like we needed big room nice bed air conditioning worked great staff super nice great breakfast free parking

    Stayed in July 2022

  • Reviewed: 4 July 2022

    9.0
    Good to stay
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    close to the station,but very narrow side walk. noise of electric breaker is annoying.

    Good to stay. Electric kettle is not in the room,but it is available at reception.

    Stayed in June 2022

  • Reviewed: 28 June 2022

    9.0
    pleasant
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Without a car location not the best lack of outdoor garden to sit in

    friendly staff clean room

    Stayed in June 2022

  • Reviewed: 9 June 2022

    10
    Happy Customer:)))))
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    NA

    perfect location parking was secure and widely available staff were exceptionally friendly and helpful The accommodation itself really surprised me! the room was very clean, toiletries readily available PLUS, I absolutely loved the shower in middle of room design. for me, it was perfect! being summer time, it was really helpful that the Air-con was fully functioning. for me, no fault will definitely be back!

    Stayed in June 2022

  • Reviewed: 30 May 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing shower

    Stayed in May 2022

  • Reviewed: 4 February 2022

    9.0
    Superb
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee/tea facilities available on room

    Helpful staff & clean rooms

    Stayed in February 2022

  • Reviewed: 4 November 2021

    9.0
    A great modern hotel, conveniently located.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Nothing, everything was just fine. Traffic noise from nearby highway, but that is to be expected on the outskirts of a busy city with motorways all around.

    An excellent modern hotel with good sized rooms. As with other guests' comments, the shower in the middle of the room initially seemed a bit odd; but for a couple, it worked out just fine. In fact, we would say that it was an extremely efficient use of the space and allowed more light and space in to the bedroom. The hotel is very conveniently place for the motorway and it has lots of free parking. We dined at the hotel restaurant and were pleasantly surprised by the standard of food. The waiters were exceptionally friendly and helpful. A real pleasure to stay here and we would definitely return when in the area.

    Stayed in October 2021

  • Reviewed: 17 July 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Gym was closed

    Location

    Stayed in July 2021

Showing 1 – 25

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