Room temperature too warm. Couldn’t reßey

Good food

Stayed in April 2024

The decor in the bedrooms was very dark and there was not enough light

The staff were very friendly and helpful

Stayed in February 2024

The breakfast wasn’t very varied, would have been better to have some more vegan options.

It was okay, the room was comfortable and the bathroom was clean

Stayed in January 2024

Convenient and shuttle to airport.

Stayed in November 2023

NA

no problems with our staying

Stayed in October 2023

Breakfast was limited for early morning flights

Location was great and room was clean

Stayed in September 2023

Wasn't clear on room service, felt a bit deserted

Staff friendly, upgraded room was large spacious

Stayed in September 2023

No food options in the evening, and nothing around hotel.

Staff - efficient and friendly

Stayed in September 2023

There were holes in the courtain

The lobby area was nice and they have free airport shuttle

Stayed in July 2023

super friendly and helpful staff. Ruben at the front Desk is a superstar

Stayed in April 2023

We had a meeting there in the banquet room and there was a constant creaking from the kitchen doors. This was reported and hopefully resolved

The room was clean spacious and quiet. Staff were helpful and friendly Breakfast had a good selection

Stayed in February 2023

nothing

staff and comfort with complementary coffee

Stayed in February 2023

Foods should Asian style also expected at least 1 dish based on customer stying at hotel

Rooms neatness

Stayed in December 2022

pulled up carpeting in hallways. limited restaurant menu

very clean and comfortable nice and helpful staff

Stayed in October 2022

They offer a free shuttle to and from the airport, but the last ride from the airport is 11pm and the first ride to the airport in the morning is 8am. So we completely missed it since we landed at 11pm and had to leave the hotel at 6:30am. Forcing us to pay €30 for a taxi each way. Also, on a map it looks like the hotel is literally right next to the airport (which it is) but with the highway systems, it was still a 15-20 min ride each way. We hoped they would have extended hours for the kitchen since the hotel is specifically there to serve passengers on layovers from the airport, and many many flights arrive later at night. But they still close early, and had very limited options for after hours. So my vegan girlfriend wasn’t able to eat dinner or breakfast. The amenities seem super nice, but because of our arrival and departure time, we weren’t able to experience any of them. Wish they had extended hours for late arrivals.

it was clean, nice bathroom, and had air conditioning. great amenities, but because of the time of our arrival we weren’t able to use any of them. My girlfriend were only staying there for an overnight layover. So we arrived around 11:30pm and left around 6:30am. By the time we arrived, pretty much everything was closed. But we were able to check in with no problem. When we arrived, the reception was also able to book us a taxi for 6:30am, and they showed up on time the next morning. We were super hungry when we arrived, and despite the kitchen being closed, they still offered to make us a sandwich. They allowed us to choose between a roast beef sandwich or a ham and cheese. And the roast beef sandwich was surprisingly good for an after-hours emergency option. The bed was fairly large, and decently comfortable despite it being a pretty hard mattress. In the morning they had complimentary tea and coffee available to take away. Overall, I wouldn’t rave about this stay… but it served its purpose for exactly what we needed: a decent night of sleep for our overnight layover.

Stayed in July 2022

The parking garage is terrible, a medium car has to maneuver several times to turn between the pillars

Very modern and clean, comfortable bed

Stayed in May 2022

Within the area of the hotel there were no markets, shop etc. on walking distance. Bus or taxi required to move around; no sharing scooter/bike abilities.

Clean, spacious and nice room. Staff was kind, friendly and supportive to help on all requests. Dinner at the hotel was also nice. Lastly, the hotel is close to the airport.

Stayed in May 2022

Your guys should have a small cattle to boil hot water n prepare some tea n coffee pack for guest inside the room. The rest is a very good...

Stayed in April 2022

I think I covered it all above but I'd say a larger room but that wasn't essential. We had 2 large bags, 2 backpacks, and 2 small personal bags and we were able to fit them in and reorganize without any issues.

The staff was polite, professional, and friendly. The hotel itself is very nice with a great breakfast which is available for a modest price. Our queen room was a bit tight space wise but certainly acceptable. The bed was a bit firm for my tastes but I slept fine. The bathroom is fine with a good size shower/tub. There is a very comfortable chair with ottoman as well as a small office type space with desk and chair. The free wifi was decent. I streamed an episode off of Amazon Prime. The large screen tv offered a decent range of channels but of course all in Spanish which we're still learning. All in all it was a great haven for us as our travel plans were altered, not by us, at the last moment. The front desk person was kind enough to allow us to check in a bit early and the 12 noon checkout was perfect for us. It is a bit remote but it worked well for us because the camper van we were picking up was close by--about 5 miles. The front desk was able to get us a taxi. For some reason Uber wouldn't pick up but not a big issue. Uber did drop us off 2x. Very pleased with our stay! Thank you a million times over.

Stayed in April 2022

There is no real downside to this hotel, but one might mention a few things that you buy into when going for an airport hotel. There's planes. So it's loud during the day. That's it. The fitness center was missing a few weights, but that isn't really worth complaining about.

Service was exceptionally friendly and helpful, I could check in early and check out late. I announced that I might need some help, but I didn't expect them to just do that on such short notice. Everything was very modern, room service was basically "invisible", but my room was always immaculate.

Stayed in April 2022

too limited selection in restaurant due COVID (still…!)

friendly staff!

Stayed in February 2022

Nicier staff will be better

shuttle service to airport

Stayed in November 2021

Nothing... I didn't stay long. It was merely an overnight stop for the airport. Menu at restaurant abit limited.

Friendly and very helpful staff. Restaurant lady was amazing.

Stayed in November 2021

Is what you would expect a 4 star hotel to be. Clean comfortable

Stayed in October 2021