Impossible to get a glass of wine....

Excellent hotel, but the so-called scrambled eggs were from egg powder...ugh...

Stayed in May 2024

I enjoyed my stay at the hotel. However, it was slippery each time I get out of the tub at room 201.

Stayed in April 2024

The rooms seem a bit outdated, the furniture, doors locks, etc.

Best location for city tour, beautiful building, good breakfast, nice staff, good size room

Stayed in May 2024

Thin walls, could hear everything next to me, even normal xonversation

Staff superb. All aspects of the hotel and service were very good

Stayed in May 2024

There are rooms on the fourth floors where elevator is not easily accessible? You have to walk up or down 12 steps when you are leaving or coming. Unfortunately we are assigned to one of these rooms. If you’re old or have heavy luggages it will be difficult to.

Hotel walking distance to all the sites

Stayed in April 2024

Poor Wi-Fi

Room, location, price

Stayed in April 2024

This turned out to be an excellent choice in terms of location, value for money and service. Opposite the Alcazar at the top of Toledo's Old Town hill, it was about 10 minutes from the station where we arrived from Madrid. Excellent value by the way. Train was 13 Euros per person for 30 minute journey and it's advisable to book in advance (our friends didn't and had to take a taxi from Madrid). The staff were uniformly friendly, helpful and efficient and our 3 nights there were a joy. On Day 1 after a short walk to orient ourselves we found by accident the restaurant next door which is , in fact, part of the hotel. We had menu del dia there which was great value and good food. Breakfast daily was included in the large downstairs breakfast room with lots of choice. We enjoyed the maze of small streets in every direction and eventually found a quick route to the Cathedral (turn immediately left and left out of the hotel and down a long flight of stairs). Zocodover Square is a short walk straight down the hill from the hotel. Our room (517) was spacious and had a fine balcony which caught the afternoon sun daily. Our thanks to the hotel staff for all their help and booking the taxi to Madrid Airport for our 6.30 am departure.

Stayed in April 2024

Nil

The hotel staff were exceptional and very helpful.location perfect and central to Toledo. Thank you for a short but enjoyable stay.

Stayed in April 2024

Superb location. Rooms very comfortable and clean; staff very helpful.

Stayed in April 2024

The hotel is on a slight elevation. It would be difficult to walk up the hill for some people.

Staff was great. Location was perfect. It was very close to the main square and attractions. But not in the busy area of the town. Very reasonable. Room was clean and spacious. A bit outdated, but definitely a good value.

Stayed in March 2024

Nil

Good location and quiet environment.

Stayed in April 2024

./.

Pleasant location, close to the city center, my room provided a roof terrace with a beautiful view in several directions

Stayed in February 2024

I would have given this hotel 10/10 if it hadn't been for the internet connection which was really poor.

A superb location right next to the Alcazar and close to most of the sites of historic Toledo. The staff were friendly and helpful and the room was clean and well appointed with a comfortable and very large bed.

Stayed in March 2024

sound insulation

location

Stayed in March 2024

In addition to the elevator, we also needed to use a small set of stairs (about 9 steps) to get to our room. It was a little difficult to carry our 20kg luggage up and down those stairs.

Enjoyed the comfortable room. The location was amazing and the staff were super helpful. Undercover car parking was available and very close by.

Stayed in February 2024

Luke warm water for the bath.

Excellent property right in the centre of things. Very comfortable stay

Stayed in March 2024

Nothing. The fact that we could avail of a good discount in a car park very close was a big bonus.It cut our parking stress and we had no worries about our car

Location was superb. Staff were helpful, very friendly and professional. Room was excellent and really clean. Breakfast was actually more than we had expected. Good choice and nice

Stayed in March 2024

The staff

Location

Stayed in February 2024

Funny smell

Nice style

Stayed in February 2024

Nothing

Excellent location. Good parking close by. Park outside the hotel to drop bags off. Great reception from Marco, very helpful. Usual high standard breakfast.

Stayed in February 2024

Parking was a walk away, but we did get parked and hotel gave a discount on the parking charge

Excellent location, shops, bars etc. nearby. Good selection for breakfast. Pets allowed.

Stayed in January 2024

The noisy air conditioning.

Location is perfect.

Stayed in February 2024

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Location

Stayed in February 2024

The chairs at the breakfast restaurant could be a little bit more comfortable, but I guess it is because they match the middle-age decoration of the hotel (which is quite nice)

Rooms are very nice, breakfast is excellent, the location is perfect, right in front of the Alcazar at the centre, close to restaurants and the cathedral.

Stayed in January 2024