Cuesta de los Capuchinos 2, 45001 Toledo, Spain
#37 of 48 hotels in Toledo
Guests' ChoiceBased on 731 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.6
Facilities
7.9
Staff
8.8
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 23 July 2023
Andrew
AustraliaExcelent location with great access to the old town. Very accomodating and informative staff. Found the best pizza shop outside of Italy just down the road.
Stayed in July 2023
Reviewed: 21 July 2023
Claude
SwedenExcellent, clean, and comfortable room with a terrace and an amazing sunset view over the old town and the cathedral. You cannot find a better view anywhere else!
Stayed in July 2023
Reviewed: 19 July 2023
Aghabi
JordanThe location
Stayed in July 2023
Reviewed: 12 July 2023
Yolani27
South AfricaStrange smell in the hallway, but it may be because the hallway doesn't get any fresh air.
I had a balcony looking out to the Alcázar. A toothbrush and toothpaste was provided also a comb, feminine higiene and shower cap.
Stayed in July 2023
Reviewed: 9 July 2023
John
United Kingdomparking was expensive and my room was very basic and dated
great location at the top of town
Stayed in June 2023
Reviewed: 6 July 2023
Willow
United StatesThe air conditioning really needs an improvement. It never really got cool.
The location was excellent and the staff were very friendly.
Stayed in July 2023
Reviewed: 25 June 2023
Robert
United KingdomNothing
Central location. Comfortable. Helpful staff.
Stayed in June 2023
Reviewed: 8 June 2023
Avril
United KingdomWe didn’t find the reception staff particularly helpful or friendly.
The location of this hotel is excellent as it’s within walking distance of everything for sightseeing. Our room was well appointed and spacious with a very comfortable bed. It also had plenty of drawers and wardrobe space for clothes storage. Breakfasts were varied and delicious.
Stayed in June 2023
Reviewed: 5 June 2023
Cherry
SpainWe had a quadruple room, and one of the 2 aircons was not working.
Location, good value for money.
Stayed in June 2023
Reviewed: 5 June 2023
Williamina
United Kingdomguest next door had a yapping dog. we were moved rather than the guest. however, the staff member did upgrade us to a room a better room and free breakfast for the inconvenience. Their cafe next door but one is really good and not promoted enough in my opinion.
good location.
Stayed in May 2023
Reviewed: 26 May 2023
Josef
Czech RepublicI would expect a change of bed linen during a five day stay. Exactly the same breakfast for all five days of the stay
good location helpful staff quiet hotel
Stayed in May 2023
Reviewed: 23 May 2023
Ping
Taiwanbad sound isolation
good history decorations
Stayed in May 2023
Reviewed: 23 May 2023
Neal
United KingdomParking was quite expensive
Overall good hotel in the heart of Toledo
Stayed in May 2023
Reviewed: 21 May 2023
John
SpainNothing.
The location is perfect for a visit to Toledo. We did did not have any complaints except perhaps the breakfast service was a bit slow. They did not refill very quickly.
Stayed in May 2023
Reviewed: 20 May 2023
Alan
United KingdomThe bar (closed0 and restaurant facilities
The view from the room
Stayed in May 2023
Reviewed: 8 May 2023
Lorraine
United KingdomNo restaurant or bar and room service only available after 7pm for a few hours. Wifi though free was dire,
Large very comfortable bed good breakfast
Stayed in May 2023
Reviewed: 6 May 2023
Yuliya
United KingdomThe conditioner didn’t work in our room. Unfortunately I didn’t notice any effort from the hotel staff to fix it. Literally they didn’t ask any technical specialist to come and investigate the problem during our staying (4 nights!). We were forced to sleep with opened windows. The staff didn’t propose any complementary breakfast for this inconvenience. At the check-in I asked about a travel cot for a baby. They promised to have a look and then totally forgot about it. The cot was provided only in the evening when I reminded them. The funny thing was that they didn’t make the bed for a baby, just provided 2 sheets and had to do it by myself. I didn’t expect such sort of service in a 4-star hotel. We bought breakfast 2 times and it was the same. for me the food was OK, but coffee was awful.
They gave us a room with a view and it was great. also I like the design of the rooms and daily cleaning.
Stayed in May 2023
Reviewed: 6 May 2023
Gail
United KingdomLocation Car park handy
Stayed in May 2023
Reviewed: 5 May 2023
Aline
SpainBeing an older hotel, the acoustics of hearing noises in adjoining rooms and the corridor were quite loud.
Location, view from the balcony. Paid parking very close to hotel. The staff were very kind and helpful. Everything was in walking distance and all was explained very well.
Stayed in April 2023
Reviewed: 24 April 2023
Gabriel
RomaniaThe size of the room was rather small - but OK for a 1-night stay.
Excellent location, clean room, friendly staff.
Stayed in April 2023
Reviewed: 24 April 2023
Kathy
AustraliaGreat location with lovely views. Lots of options to eat nearby & great walks surrounding accommodation.
Stayed in March 2023
Reviewed: 22 April 2023
Candy
United KingdomRoom smelled of stale smoke. bathroom tiered and need of refurbishment. shower broken
Excellent location. Friendly and helpful staff
Stayed in April 2023
Reviewed: 15 April 2023
Tanya
IsraelI was very disturbed by the strong smell of sewage from the toilet.
Excellent location, hotel in the heart of the city, nice interior, excellent breakfast
Stayed in March 2023
Reviewed: 15 April 2023
Monica
Qatarall was good
in the heart of Toledo
Stayed in April 2023
Reviewed: 13 April 2023
Sooyoung
United StatesThere's nothing to mention.
The view from the balcony is fantastic. (5th floor) The room and bathroom are spacious. The location is superb.
Stayed in April 2023
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