Alhamar , 46-48, Ronda District, 18004 Granada, Spain
#37 of 131 hotels in Granada
Guests' ChoiceBased on 341 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
9.2
Value for money
8.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Darlene
GermanyBed was a little too hard. The rooms had views to an unattractive light well.
Modern hotel on the edge of the old city. Comfortable room size.
Stayed in May 2024
Reviewed: 29 May 2024
Ellen
United StatesWonderful staff, extremely helpful and friendly
Stayed in May 2024
Reviewed: 27 May 2024
Roger
United KingdomA male member of front desk staff was not very helpful.
Breakfast very good with very attentive staff.
Stayed in May 2024
Reviewed: 17 May 2024
Sam
United KingdomExtremely helpful staff. Very spacious room. Bountiful breakfast!
Stayed in May 2024
Reviewed: 13 May 2024
Mike
NetherlandsJust there for 1 night. Provides everything that such a hotel should.
Stayed in May 2024
Reviewed: 10 May 2024
Roger
United KingdomTowels could of been fluffer and soft
Lovely hotel perfect location Staff were wonderful
Stayed in May 2024
Reviewed: 28 April 2024
Timothy
PolandView from the room for a very narrow patio, which made the room quite dark.
Spacious room, comfortable large bed. Friendly and helpful staff. Very clean. Good location, 10 minutes walk to city centre, plenty of places to eat nearby.
Stayed in April 2024
Reviewed: 26 April 2024
Susan
United KingdomNothing
Such a comfortable, large room and I’ve never slept better in a hotel in the middle of a city - it was fantastic
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United KingdomNothing
Clean, good size bed, close to tramway
Stayed in April 2024
Reviewed: 28 March 2024
Green
SpainI'll put that right next time, when I stay longer.
Very large, comfortable bed, duvet & pillows. Super, spacy shower & generally large bathroom.
Stayed in March 2024
Reviewed: 3 March 2024
Paul
United KingdomModern, fresh & clean.
Stayed in March 2024
Reviewed: 23 February 2024
Neetu
IndiaNA
Breakfast was good, had a comfortable stay.
Stayed in December 2023
Reviewed: 4 January 2024
Janice
United KingdomGood breakfast and convenient location
Stayed in October 2023
Reviewed: 29 December 2023
Ian
United KingdomAlthough the bed was big and comfortable, the starched sheets had a very bad effect on my husband’s skin. He was itching and scratching from the first night. Maybe a different non biological cleaning product on sheets would be a good idea.
Great location, friendly staff and efficient check in. The bed in the room was huge, with a comfortable mattress.
Stayed in December 2023
Reviewed: 20 December 2023
Hayley
United KingdomNot many (only one) vegetarian option at the restaurant (grilled avocado).
Breakfast was varied, yummy, and the breakfast staff were friendly and efficient. On Saturday, the guy in charge of breakfast offered everyone freshly made churros when arriving into the breakfast room. The reception staff were so so helpful and recommended veggie restaurants for me. Check in and check out were super quick and easy. Restaurant downstairs was handy. I arrived late in the day and feeling tired, so was convenient for a quick easy dinner.
Stayed in December 2023
Reviewed: 27 November 2023
Tiziano
Italyvery difficult garage access
Stayed in November 2023
Reviewed: 23 November 2023
Robin
New ZealandNo air conditioning! Only way to cool down the room in the evening was to leave the window wide open, thankfully we were on an inside facing room so it was quiet
Comfortable bed, good location and nice staff
Stayed in November 2023
Reviewed: 12 November 2023
Joerg
GermanyVery friendly and helpful staff at the front desk. We needed some print-outs for tickets and boarding passes, and the lady at the front desk was quick to help - and did it with a smile. Also, we had to leave the car a bit longer in the garage than check-out due to the Alhambra-tour. Front desk allowed us to keep it there without extra-charge. 10 stars out of 10 :-)
Stayed in November 2023
Reviewed: 1 November 2023
Julie
United KingdomWe were on the ground floor with no natural light and plagued by the door to the toilets for the bar being slammed loudly until around 11.30pm every day.
Very central, walking distance to all attractions and lots of bars and restaurants nearby. Helpful and friendly staff.
Stayed in October 2023
Reviewed: 29 October 2023
Karolina
SpainI chose the hotel as it's rooms are advertised as having acoustic isolation, but my room was on the 2nd floor and I was woken up twice at night by party people shouting and screaming in the streets.
Big room, comfortable bed, good breakfast.
Stayed in September 2023
Reviewed: 27 October 2023
Sibagh
United KingdomGood size rooms, excellent breakfast choice
Stayed in October 2023
Reviewed: 24 October 2023
Luis
ChileExcelente hotel 100% recomendable
Stayed in October 2023
Reviewed: 19 October 2023
Adam
United KingdomNothing really. Perhaps the decor is a little old fashioned. No complaints though.
Conveniently located; parking; good sized rooms; massive, comfortable beds; windows you can actually open and bring in the fresh air! good restaurant; excellent breakfast; clean throughout.
Stayed in October 2023
Reviewed: 16 October 2023
Patricia
United StatesEverything was nice
Very pleasant experience
Stayed in October 2023
Basel, Switzerland
Bowling Green, USA
Sansepolcro, Italy
Monopoli, Italy
Wetteren, Belgium
Calosso, Italy
Bogotá, Colombia
Montpellier, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content