We felt it was a little ruined by the school children running riot in the hotel and around the pool, we did see somebody complain to one of the monitors who didnt seem to be much older than the children, and obviously could not control these children. obviously they were here for their whitsun half term break and if we had realized we would have chosen a different week

plenty of comfortable sun loungers, views excellent on both sides, food plentiful especially lunch. Bar service very good.

Stayed in May 2024

Beach and sea at the hotel

Food Evening party Swimming pool

Stayed in July 2023

Not worth the extra money paying for a room with a view of the medals looking across a road and a closed down commercial area.

Very relaxing break hotel is right on the beach so ideal location if looking for somewhere to unwind. Outside of the hotel aside from the beach not much going on so bear this in mind if you're looking for more than relaxing by the pool or on the beach. Food had plenty of choice all inclusive is a must for soft and alcoholic drinks with the pool bar open til midnight. Entertainment was good too.

Stayed in September 2023

Other than the hotel and beaches there wasn’t much else to do in walking distance

The food was brilliant! There were options for everyone. The option of pool and the 2 beaches was lovely. Great entertainment and loads for kids to do.

Stayed in September 2023

No hotel free parking. There is no width space for 2 cars in front while checking in or out. Breakfast has many choices, but some of not good quality: - Fruit is mostly canned, - Bacon is cooked in oven, making it all greasy and not entirely cooked. - Juice is not. This a machine that pours some sweet stuff with the color of fruit. - glasses and silverware not well cleaned The walls are not soundproof. We were not able to watch TV at night because the person in the room next to us kept banging on the wall until I turned the TV off. - 2 single beds together to make a full bed.

Friendly staff Clean room Nice bar/beach area Well maintained

Stayed in September 2023

Guest smoking in the esplanade restaurant ( With smoke warning) 😡

The entertainers / crew David Xavi Virginia Kike are amazing! The best team 👍

Stayed in June 2023

Location is dying it’s a desert of defunct buildings everywhere . Nobody speaks English

Stuff

Stayed in August 2023

Needed a bit of refurbishment

Lovely pool Clean

Stayed in June 2023

you can only eat when the restaurant is open. no option to get food or a snack from the bar.

stunning location, beautiful views

Stayed in June 2023

the room was spacious and clean with a walk in shower. The bed was very comfortable. We also used their washer and dryer since we had traveled for several days and needed some clean clothes. The washer came with detergent and was 4 Euros and dryer was 3 Euros. We liked they had daily activities and in the evening, we enjoyed Bingo and Karaoke night. Staff was very nice and helpful throughout our stay. The All Inclusive package was a great touch. One day we missed lunch and walked next door to a great Italian restaurant for pizza. Overall great stay.

Stayed in June 2023

Breakfast could be more extended?

Valvue for money. Good location.

Stayed in May 2023

the bed was 2 singles pushed together and kept slipping away from each other. not a pleasant sleep

Stayed in May 2023

Food is possibly the biggest issue. Catering for so many people cannot be easy and it did not feel like a restaurant but a works canteen at times. It was not relaxing. Too many people wandering about with plates of food or glasses of drink. Too many people (mainly German) pushing into front of queues or ignoring "no entry" signs at buffet and/or grabbing food over your shoulder or generally going the wrong way so they could get to the food quicker. No manners. Buffet food was generally not very hot (only slightly warm), unless you are first into the dining hall. Repetitive choices especially deserts which were always fruit, yogurt/mousse and small cake. Aircon not operational in room and neither in lounge/dance hall. Maybe its never switched on in May. But was very warm so would have been nice.

The location of the hotel is excellent with views from the Mar Menor side that are hard to beat. All the staff were super attentive, from reception to entertainment to restaurant and bar staff and cleaners, they all try very hard. The room 918 was good overall. The bathroom was clean and looked very new, like it had had a recent refit. The pool area was very clean and attractive with good access to small beach and the bar. Food: Some great fresh hot food cooked for you at the hot plates. Omelettes, fish, meat, Wok etc Good evening entertainment if you wanted it even in low season.

Stayed in May 2023

it’s more of a hotel that elderly bus tours visit

very clean amazing sunrise and sunset view, very good breakfast buffet and evening buffet including wine sangria and beer on self service tap😀🤪

Stayed in May 2023

Poor internet connection, the gym was basic, and hidden in some basement corner. They really missed the jackpot to make an amazing open gym with sea views.

Amazing sunset views of mar menor, the room was nice and clean. The stuff was helpful and spoke good English. WiFi and the gym were rubbish :D other than that a lovely stay. Breakfast was quite simple but tasty.

Stayed in March 2023

Breakfast/Dinner now during low season was big but really low quality far away from Hyatt Four star but it’s only a low season thing

Stayed in March 2023

To busy at meal time as in a lack of food station's No shoppers out side hotel.

Med one side mar menor other side.

Stayed in March 2023

Kettle with tea making facilities would be good.

Lovely view. Good choice of options in restaurant.

Stayed in September 2022

The hotel could use some more updating like carpeting in the halls and there were some maintenance issues like roof leaks in multiple areas and broken lounge chairs on the beach.

Our room had a beautiful view of the Mar, pool and strand. The beds are comfortable memory foam and a good size. The hotel has a great location overseeing the bay and you can walk across the street to stroll on the very long beach on the sea side. Parking on-site was handy for 10eu. The buffets were decent. This could be a first class hotel if a few maintenance issues are taken care of.

Stayed in September 2022

Lovely hotel. Could do more with rooms. Make bigger family rooms.

Stayed in September 2022

elevadores insuficientes

Stayed in September 2022

Location was great. There was a great choice of food and the standard was very high. The beds were very comfortable.

Stayed in September 2022

Lifts - with my husband and daughter`s mobility problem - my husband has a small mobility vehicle -- trying to get into a lift to go up and down sometimes took up to 20/30 minutes and sometimes it was just due to the kindness of people that my husband could get into a lift. People with babies in pushchairs had the same problem. Maybe one lift with special access could be available at busy times?

View -lovely. Room- fine

Stayed in September 2022

Only one restaurant and it was a bit of a free for all. Breakfast was repetitive and not a lot of variety.

Great location for the beach, and everyone seemed to prefer the pool so there were always loungers free. Comfiest bed I think I've ever stayed in!

Stayed in September 2022