1 Calle Gran Canaria, 35626 Playa Jandia, Spain
#17 of 35 hotels in Playa Jandia
Guests' ChoiceBased on 153 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
8.3
Facilities
8.4
Staff
9.0
Value for money
8.5
Free WiFi
6.9
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End of dialog contentReviewed: 2 June 2024
Peter
SpainGeared to French speaking people only. Maybe this should be mentioned in the description before English speaking people book
Stayed in June 2024
Reviewed: 31 May 2024
Diana
PortugalFood Noise Drinks Bathroom
View Outdoor space
Stayed in May 2024
Reviewed: 3 April 2024
Kara
United KingdomNo water in the room provided or water pumps near the room so you have to walk up to refill each time or buy additional bottles from the shop. Food allergies are a little tricky as nothing is labelled so you have to ask each time which can be difficult to understand/trust. Tv would be handy to have a change language option or ability to use Netflix etc to watch a movie but this is a minor as you can just use phone/ipad.
Excellent hotel for those that want to take advantage of a lazy all inclusive! Nice and clean Great facilities Food is different each day and good selection Staff friendly Nice beach down the bottom of the hill Very quiet area
Stayed in March 2024
Reviewed: 30 March 2024
Chrisdrsa
United KingdomThe food was average and hit and miss. Them pizza slices, burgers and hot dogs were usually very dry. On good days though the food was very good. For a four star hotel, the small details lacked: missing coffees, milks and waters after room cleaning. An unorderly group of students responsible for the animacion. At breakfast time there were after still glasses or empty bottles lying around the pool area from the night before.
The staff were fantastic and the setting is lovely. There's a great attitude amongst everyone who works there. Rooms are big enough without being too large for the estate to be too big to get around. Adrian (photographer) was great value. Took time to interact with us and make sure we were comfortable.
Stayed in March 2024
Reviewed: 15 February 2024
Bożena
PolandI spent a great week at Alua Village. With My Favorite Club upgrade I got a room with an ocean view, close to the main building. The room was nice, spacious, with comfy beds, cleaned every day. The food was good, every day you could have some fish or sea food which I enjoyed a lot. My children were happy to have ice cream after lunch and dinner. My Favorite Club option gives you unlimited access to a lounge with good coffee, snacks, soft drinks and good choice of alcohol and also sunbeds. The outdoor pools were rather chilly in February but an indoor pool with a jacuzzi and sauna fully make up for that. There is a nice gym available. There are some lovely cats living in the hotel area. The hotel is situated on a hill so you have to walk to the beach for a few minutes (and then climb back to your room :). The beach is lovely - fine sand, not too crowded, there are 2 bars on the beach and some water sports available. You can meet lots of chipmunks on the way to the beach and on the beach. There is a Mercadona supermarket just a few minutes walk from the hotel; there is also a bus stop nearby. All the staff at the hotel were friendly, nice and helpful
Stayed in February 2024
Reviewed: 10 February 2024
Agnieszka
NetherlandsPersonel doesnt speak english , only in reception they speak , in restaurant about food i can say in 3 star hotel last year in corralejo i have better menu and food then in this year , good food of course but every day the same and little choice
Amazing hotel With beautiful view , also hotel room With nice view
Stayed in February 2024
Reviewed: 9 February 2024
Mignonnette
United KingdomThe location of some of the rooms are far from the main dining area and pool. The pool and jacuzzi needs maintenance due to missing tiles
The view was amazing, all the staff were accomodating and nice.The receptionist angel was very helpful and efficient. The grounds are well maintained and all toilets are accessible and well kept.
Stayed in February 2024
Reviewed: 21 January 2024
David
United KingdomOutside pools were a bit cold. Food choice and quality not brilliant. Indoor spa pool too busy, very slippery.
The my favourite club lounge/balcony provided a pleasant atmosphere for a drink with a view. Nice swimming pools, could usually find a lounger.
Stayed in January 2024
Reviewed: 18 January 2024
Ydahmane
FranceLimited fish, meat sélection
Open space Nice overall hotel
Stayed in January 2024
Reviewed: 17 January 2024
Pagani
ItalyIt is inconvenient to get on and off the hill
Awesome experience! I love this vacation, the structure is very beautiful, the main protagonist in this place is the SPA, that adds something that other village doesn’t have, the food is good and the beach is quite near and you can also see the squirrel while you are going to the beach, the staff is very welcoming and nice. The animation is composed by funny guys, I would like to make the compliments to the contactee Tove, who she is always smiling and very funny! I would suggest this village to other people!
Stayed in January 2024
Reviewed: 14 January 2024
Ava
SpainThe food was good very clean staff where nice only thing is it’s very far from everything and the beds make a lot of noise to sit on the squeek
Stayed in December 2023
Reviewed: 4 January 2024
Linda
United KingdomLocation bit out of the way
Value for money
Stayed in January 2024
Reviewed: 9 December 2023
Angela
United KingdomAll good to be fair.
Good selection for breakfast. Location was good near a bus stop.
Stayed in November 2023
Reviewed: 9 December 2023
Janice
SpainAll I n all average wonted class it 4 stars
Stayed in December 2023
Reviewed: 7 November 2023
Joanne
United KingdomThe food was sometimes repetitive and often cold. Understaffed at dinner times with plates and taking taking too long to clear. Animation team spoke in French not translating into English for English guests.
The location was good, the staff were friendly and hard working.
Stayed in November 2023
Reviewed: 28 October 2023
Petra77
SlovakiaThe meals and some drinks were all inclusive, unfortunatelly of very low quality. The coffee was undrinkable, tea tasted bad. There was a lot of white bread, pasta, rice to eat. Some meat, hot dogs, hamburgers, french fries, pizza, fruit and veggies, all of the cheapest kind. Unfortunatelly the village is small, which was also good because it was calm and quiet. But without a car we were really depending on tbe hotel for meals. We could always find something eatable. There was a lot of food but I would have rather preferred a halfboard but of adequate quality.
The hotel is located in an extremely beautiful part of the island. There is a beautiful, clean beach with golden sand a pristine water. To get to the beach you have to walk downhill for about 10 minutes. You can spot wild chipmunks on the way. The rooms in the hotel have been refurbished, the rooms are clean. The hotel area and pools are clean. The hotel has lovely gardens and rooms have nice terraces. There is a lot of animation going on for the French speaking people.
Stayed in October 2023
Reviewed: 27 October 2023
Cronin
United KingdomStaff on reception were rude and flippant, very unhelpful. Kids club staff were good but not hotel staff.
All the meals were great, really good choices.
Stayed in October 2023
Reviewed: 29 September 2023
Susan
United KingdomFood
Lovely hotel staff
Stayed in September 2023
Reviewed: 7 August 2023
Arunas
United KingdomThe hotel needs to enforce NO sunbed hogging, as there where people reserving sunbeds and never using them, leaving their towels on them for the whole day. It was so bad, I had to buy VIP sun loungers as £10 a day to be able to able lay down at the pool side. If you main language is English, you might aswell learn French or German before coming 😅 as the activities staff not even once spoke in English the whole 7 days we where there, kinda felt left out.
The hotel was great, has everything you need, very clean and staff where fantastic. The location is good, but a car is a must if you plan to explore. Food was lovely as well. Can't go wrong for the money.
Stayed in June 2023
Reviewed: 9 July 2023
Paul
United KingdomFood could have been better. Evening meal was not very good . Choice was poor and just warm. .Same with breakfast . Catered more for the French & German including the entertainment day and night.
Check in very easy. Not too much of a queue for bar and restaurant
Stayed in July 2023
Reviewed: 5 July 2023
Alisha
IrelandThe food options became so boring that we left the hotel three times to get a Burger King because we couldn’t stomach the same food again.
We had such a rocky travel experience and arrived later then expected due to delayed flights and transfers and were starving and frustrated when we arrived but our mood quickly changed when we walked in and was greeted by a staff member called Simon who was so so friendly. He brought us around the hotel and showed us to the dinning area where there was a small bit of food waiting for us which we were thrilled about. We were a ten minute walk from the beach and the beach was amazing. Strongly recommend getting my favorite club it was so nice to have.
Stayed in June 2023
Reviewed: 2 July 2023
Katie
United KingdomThe food wasn’t amazing. Great if you wanted to make a salad as the variety was great but the daily grilled food wasn’t up to standard in my opinion. I found the music and entertainment side too loud and overpowering and that seemed to be for a small section of guests taking part it was all encompassing for everyone else.
The pool and facilities were great. Fantastic views and a short walk to the most beautiful beach. Front desk staff very friendly and helpful.
Stayed in June 2023
Reviewed: 16 June 2023
Val
Ireland95% of animations were is french language. So if you don't know the language can feel a bit awkward.
Location is brilliant, staff good and friendly. Very clean hotel. Good food.
Stayed in June 2023
Reviewed: 13 May 2023
Gary
United KingdomThe lack of food labelling for gluten free was a disappointment, I appreciate there was a sign saying that no guarantee could be made about GF food but having to ask questions about most of the food items did make our dining experience one where it felt like we were a burden. The one exception to this was the a la carte where alternatives to food that contained gluten were provided.
The hotel staff were excellent and contributed to a good stay. The facilities were great. The resort was quite relaxed, though an opportunity to do as much as you wanted to. The beach was enjoyable and very sandy. The walk down to the beach and back to the resort wasn't as bad as some as suggested. The a la carte restaurant was enjoyable and the staff were really good and attentive.
Stayed in April 2023
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