Beds were too close making it hard to get out at night

Location, clean, great staff

Stayed in May 2024

The details and instructions for accessing the apartment were very last-minute and the full address was not clear. As a result of this we went astray and it took us much longer than it should have to find the apartment. We did not receive the last email with full address until the next morning.

The apartment was extremely clean, the towels were changed during our six-day stay. The location was perfect. The staff in the office were professional and helpful. And, as our flight home was in the evening, we were able to leave our luggage in the office until leaving.

Stayed in April 2024

Everything was perfect! Very easy to access and everything was very clean

Stayed in May 2024

As I was arriving after the office was closed, they sent me an email on the day of arrival which gave me instructions as to how to get in. I was asked to download an app and follow instructions. It didn't work even though I installed and deinstalled it several times. I then called the telephone number that was in the same mail and the lady gave me a code which initially didn't work as well. After quite some time, I finally made it in. I have lived in many hotels around the world and this the most ineffective and inefficient way of handling a "late" check in (I arrived at 7 p.m.)!

The room was clean and had everything that one needs for a comfortable stay. Although the flat is located very centrally in the old town with a lot of bars and restaurants around (5 restaurants within 100 meters) it is not loud at all. This due to the fact that it is in a small side road. If your trip is based on visiting the old city, this flat is ideal. On the other hand, Valencia is a very small place so you can walk or take public transport to get everywhere.

Stayed in April 2024

best location

Stayed in April 2024

The location is very convenient to walk to most if the attractions

Stayed in April 2024

We ca hear the next door neighbor talking.

Location is the best, walking distance to all the attractions in the old town. The underground parking garage is very helpful. The bed is very comfortable, the shower water is strong enough.

Stayed in April 2024

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The location was central in the old city. Easy access to public transport (use Sumo card). Access to Estacion Joaquin Sorello by bus 31. The property was very well appointed, very comfortable bed. Great bathroom. Very good comms and response times. The key app works well and makes access even easier. Good food nearby - recommend EatMe.

Stayed in April 2024

The shower could've had more pressure

Beautiful apartment with comfortable bed in an excellent location.

Stayed in April 2024

Not really well isolated, we could hear all our neighbours We only had 2 small towels

Great location right in the city centre Modern, comfortable, clean and safe location Nice staff Posibility to leave our luggage at the reception before checkin or after checkout

Stayed in March 2024

Bed was a bit small

Stayed in March 2024

Stayed 3 nights, towels not changed, would have appreciated fresh towels. This was only a minor problem, all other aspects were superb.

Apartment large and modern, everything very clean. Facilities excellent.

Stayed in March 2024

No cleaning service.

Elite location but tucked away on a quiet street. Check-in was smooth and left our bags as we arrived a bit early - the hotel notified us when our room was ready so we could check-in. Fantastic value.

Stayed in February 2024

Location excellent very central

Stayed in February 2024

Nth

Great accommodation in the heart of Valencia, yet very quiet. The flat was new with all amenities, sparkling clean and helpful staff. We would return without hesitation

Stayed in March 2024

We liked everything

Perfect location for sightseeing, very comfortable, nice terrace as we were in a penthouse apartment, apart from having a door key card we also downloaded the Mobile App for enabling us access to the Building and room, quite easy to use so no problems there. Lovely clean apartment and comfy bed, we didn't cook but the kitchen had everything needed to make a meal if needed and a dishwasher. Reception was open when we arrived and the receptionist was helpful & very friendly. Would definitely recommend these apartments & would certainly stay again.

Stayed in February 2024

Great location Good eating recommendations

Stayed in February 2024

It was the third time we stayed in Citizentral Gascons and as always everything went perfect. Among the main advantages of the hotel, I would note the perfect location between two beautiful squares, the ideal cleanliness of the rooms, always friendly and helpful staff, and the ease of check-in after hours. Thank you for a wonderful stay and see you again!

Stayed in January 2024

- bed needs improvement: bed too small (190 x 150cm) with quite hard matress and only one type of pillow (too high) - online check-in procedure a huge hassle... took 30 min to complete.

- very centrally located - reception in house - fairly well isolated for Spanish standards

Stayed in January 2024

Very nice apartment walking distance from the cathedral. You need to follow the instructions to get to the apartment don’t use GPS.

Stayed in December 2023

there was coffee for two persons, but it would be much better to have also the tea, sugar and instant milk there and drink water there

perfect localization, no breakfast there

Stayed in November 2023

the lobby hours

loction was very good

Stayed in September 2023

They don't provide daily housekeeping, but it's not a problem for us!

Great location, in city center so walking distance to most of the places you want to go. Nice living room with kitchen, comfortable stay.

Stayed in November 2023

Nothing.

It is located in the very center of the old town, check-in and out was both very smooth doing it online. Very clean, spacious and modern.

Stayed in October 2023