Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Canary Islands hotel reviews
  4. Puerto del Carmen hotel reviews
  5. Reviews of Relaxia Lanzaplaya

Reviews of Relaxia Lanzaplaya 3 stars

Méjico, 2, 35510 Puerto del Carmen, Spain

#409 of 837 hotels in Puerto del Carmen

Guests' Choice

Review score

Based on 162 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    6.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 April 2024

    7.0
    Very central
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Not enough umbrellas, we had to go to the beach for a sunbed with an umbrella. Bring earplugs for the noisy air con.

    Very central, 3 minute walk to the strip and beach. Beds were comfortable. Sunbed situation was crazy though for it not being school.holidays. animation guy is fantastic, entertainment gold , such good fun

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 11 nights
    • Submitted via mobile

    There was nothing I didn't like , Hotel bar closed at 11pm, then it's time to hit the strip till 3am .

    Hardly and children there, so lying around the pool and the pool bar was very relaxing, staff very friendly, always eager to help. Alex, who did morning and evening activities with the guests, was exceptional , he lifted everybody's spirits with his humour and energy. Room very clean and spacious ,comfortable beds , kitchen facilities, TV in living room , I couldn't complain about anything, I wouldn't recommend anybody with walking difficulties to visit Canary Islands, there are steps everywhere, but the try their best to accommodate everyone.

    Stayed in April 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The food for the half board wasn’t good. Very very poor quality. I had lunch once and didn’t return.

    Was looked after and given apartment with sea view which was great.

    Stayed in February 2024

  • Reviewed: 10 October 2023

    9.0
    Excellent stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights

    Nothing

    Everything

    Stayed in July 2023

  • Reviewed: 23 September 2023

    7.0
    Love this hotel and will stay again next year
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    Price is extremely high for what you are provided

    Very good location. Clean and easy to get around

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Staff were very unhelpful on our last day. On first day we arrived at 11pm so weren’t in time for any food - so on leaving day we asked if we could grab a small lunch and they wouldn’t allow it. It was how they dealt with - very rude and unhelpful. Left a mark on what was a fab stay otherwise.

    Very clean, location is perfect

    Stayed in July 2023

  • Reviewed: 26 August 2023

    9.0
    So good I will recommend and return. Surprised with a bottle of bubbly on my birthday during stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 10 nights
    • Submitted via mobile

    Nothing

    Ideal location and always being cleaned. Good varied activities around pool daily, free coffee in lobby, lovely room and the buffet food was amazing

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Magic
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Food could have been better not a lot of variety however breakfast at was good

    Really easy to get anywhere in the city , staff were lovely and helpful rooms clean and comfy , great Balcony in room 2209

    Stayed in August 2023

  • Reviewed: 30 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 9 nights
    • Submitted via mobile

    Didn't think there was much variety on the food options. Hot water for the showers was not always available at times it wasn't warm. There was no blind for the window in the shower room and this let light in to the bedroom and there was a window between the bedroom and bathroom.

    It was quiet, clean, pleasant. Very helpful staff. Close to amenities and also the beach?

    Stayed in May 2023

  • Reviewed: 15 May 2023

    8.0
    all good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    They don’t have lock in the toilet door

    the apartment is amazing

    Stayed in April 2023

  • Reviewed: 23 April 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    mattress uncomfortable

    great location and food

    Stayed in April 2023

  • Reviewed: 9 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 12 nights

    A family member was ill and needed assistance with luggage and getting taxi to airport.The reception and staff were exceptionally helpful in this regard

    Stayed in January 2023

  • Reviewed: 30 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Evening meal not very good we ate out after a couple of Evening trying it also there's a night club bit noisy ac Ross Road but to be fair can hear it from bedroom

    Excellent location apartment was a touch small with a good few steps which wasn't to bad even for me with dodgy knees overall good place breakfast was very good lunch was very good but evening meal was not enjoyable

    Stayed in December 2022

  • Reviewed: 21 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Very friendly staff

    Stayed in October 2022

  • Reviewed: 28 September 2022

    7.0
    short break
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    the bathroom has no window and was a bit grubby

    location was excellent

    Stayed in September 2022

  • Reviewed: 28 September 2022

    8.0
    all round very enjoyable nice location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 10 nights
    • Submitted via mobile

    too many steps to the back location of hotel for any one with a disabled

    location

    Stayed in September 2022

  • Reviewed: 20 September 2022

    9.0
    was great staff where excellent and this is my 3d time staying hear and I’ll definitely be back
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 12 nights
    • Submitted via mobile

    the place is 4 min from the main strip , and it’s very quiet at nite you can’t hear a thing a great nites sleep all the time , so handy only a short walk and your at the Main Street ,

    the apt was good clean and pool was fab , cleaning staff , Maintance staff to life guard and bar and kitchen staff where super

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    The people in the next door apartment were very loud and noisy after coming home at night woke us up every night around 4am. Otherwise I could not fault the apartments

    Spotlessly clean apartment and breakfast was lovely every morning

    Stayed in September 2022

  • Reviewed: 18 September 2022

    9.0
    totally recomended!!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    wifi signal was no stable

    great location, nice stuff, tasty food, very clean. all we needed for our perfect holiday.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    enjoyed my stay but at over 1700 pounds was very expensive
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 10 nights
    • Submitted via mobile

    very expensive and the loud music at night was unbearable

    the staff

    Stayed in September 2022

  • Reviewed: 10 July 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment (3 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    The location was ideal. Very near to Route 66 and lots of other bars and restaurants. The rooms were clean and the staff were helpful.

    Stayed in June 2022

  • Reviewed: 1 July 2022

    7.0
    Short stay with a great welcome brilliant staff great value for money and great location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    There where ants in our room which was a bit of a pest lol but we survived also the food was okay very hit and miss but you could definitely find something there could be more options and also better labelling of food items both pools where freezing unlike other hotels with more than one pool they could heat one and lastly the entertainment was very poor and could use some attention, although our room was a good location with only one set of stairs I can under the frustration of other guest having to climb loads of stars to get to their room nobody wants to constantly do that in heat.

    The staff where really friendly and helpful, my partner was given a drink for his birthday which was a great touch and the dinner staff where excellent, location is great and we was given a good room with great views of both sea and pool area which was great.

    Stayed in June 2022

  • Reviewed: 29 June 2022

    9.0
    Surprisingly fabulous!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights

    Nothing it was perfect but I wouldn't go for all inclusive.

    We usually stay in Playa Blanca and usually go for 5 star Hotels but we wanted a quick budget break and this was just that and MORE! loved it, so clean, so modern and location outstanding. Would recommend this for anyone, I cannot complain about anything except bring your own hairdryer :-).

    Stayed in June 2022

  • Reviewed: 28 June 2022

    8.0
    Great value, comfy & clean
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant pictured is not the main buffet & costs additional

    Great location, spacious & clean rooms, staff very helpful & friendly

    Stayed in June 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: