Avenida Italia, 25, 35100 Playa del Ingles, Spain
#297 of 560 hotels in Playa del Ingles
Guests' ChoiceBased on 150 apartment reviews
8.0Cleanliness
8.3
Comfort
8.1
Location
8.8
Facilities
7.9
Staff
9.0
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 27 October 2023
Keith
United KingdomThe apartment is quite dated… the windows on the patio just didnt lock, the door did but with a good tug it would have easily opened. Wi-Fi was impossible to connect to but we had data on our phones. Sofa bed in the lounge was possibly older than my self (40’s) and needed a proper deep clean. To be fair we only stayed for 2 nights and didnt report any of this to reception as we had nothing worth stealing, but if it had been a longer holiday then yeah, we would not have been happy.
The reception staff were SO friendly and helpful, polite and smiling, made check in as quick and easy as possible… the apartment was clean, and was cleaned after just 1 day which I wasn’t expecting…
Stayed in October 2023
Reviewed: 14 September 2023
Jones
United KingdomWasn't anything i didn't like
Staff and room excellent very close to shops and beach I highly recommend
Stayed in September 2023
Reviewed: 18 July 2023
Samy
United KingdomJust the it can get hot without air con
The location is great. 5 mins walk to the beach and promenade. 10 to Yumbo Center. The staff is lovely and all is organised to have the guest have a lovely holiday. Lovely pool super clean and nice temperature. All is well kept and maintained.
Stayed in June 2023
Reviewed: 6 April 2023
David
United Arab EmiratesPool was very cold. Safety boxes in the room charged out at €20 per week non refundable. No A/C.
Location was good for the beach and other Centers
Stayed in April 2023
Reviewed: 2 April 2023
Carl
United KingdomIt was extremely noisy due to very poor sound insulation in the property and it’s close proximity to Kasbah.
The price was good but the quality was extremely reflective of this, the room was noisy and the furnishings were of discount quality to say the least.
Stayed in April 2023
Reviewed: 27 March 2023
Darren
United KingdomWe couldn't pronounce the name of hotel. We carried the hotel business card with us
Clean friendly staff. Was so happy we added another 12 nights to our stay.
Stayed in March 2023
Reviewed: 5 March 2023
Dorothy
IcelandI was on the ground floor, did not want to open blinds, or sit outside because people were sunbathing too near. No privacy.
I was lucky, hotel was next door to where my sister was staying. No resturant though.
Stayed in March 2023
Reviewed: 2 March 2023
Valdemarsdóttir
IcelandIt was just 1 pillow per bed but I did go to the lobby and there was no problem to get a second one
The location everything in a walk ability radius and all the staff friendly and professional.The room was very clean and with special powder poison for bugs no visible bugs in side my room after the poison wash planted. And the beds were like new.
Stayed in March 2023
Reviewed: 20 February 2023
Юрий
GermanyThe sofa intended for the 3rd guest is extremely hard and uncomfortable for sleeping. But we asked for a thick extra mattress and the situation was quickly resolved.
Very polite and responsive staff. Cleaning was done regularly and well. Convenient location in relation to all cafes / restaurants and two entertainment complexes Kasbah and Yumbo. About 500m to the central beach (5-7 minutes walk). There is a grocery store 30 meters away. The kitchen had everything for everyday needs. Thanks for the warm memories!
Stayed in February 2023
Reviewed: 3 February 2023
Vonne
NetherlandsNothing.
The friendliness and support of the reception staff. I had a small accident on the 3rd day of my stay and as a result reduced mobilty. I was therefore stuck to my appt. for the rest of my holiday. They offered me help in every possible way. I am particularly grateful to Anna who gave me tips and assistance. Thanks a million Anna! The appt was spacious, basic, but very clean. I was happy that I had a very comfortable place to stay, doing nothing but reading my books near the pool.
Stayed in February 2023
Reviewed: 19 January 2023
Smallman
United KingdomDirty rooms and very uncomfortable beds Poor kitchen utensils
Location...and pool
Stayed in January 2023
Reviewed: 10 January 2023
Richard
United KingdomNo complaints.
Check-in was quick and easy. Staff were always friendly and helpful. Broken shower gel dispenser was replaced by handyman within minutes of reporting it. Apartment is cleaned 5 days a week. All around nice place and good value for money. About 10-15 minutes walk from Yumbo centre and a short walk from the beach. Hyperdino supermarket right across the road - all very convenient. Nicely kept pool which is heated so not too cold.
Stayed in January 2023
Reviewed: 30 December 2022
Keimo
FinlandSomebody was building neighbourhood, so it was noisy.
Quiet place to sleep
Stayed in December 2022
Reviewed: 20 December 2022
Antonis
SpainThe miss of interest when we told them that they stole us 30€ from the entrance table. They didn't even start an investigation. Really sad to go on holidays and not be sure about your belongings even though it wasn't a very big amount.
Stayed in December 2022
Reviewed: 24 September 2022
Klaus
United KingdomThe property is now a bit tired and can’t be called modern but more important you pay what you get which really is everything you need.
Very good price in a great location. All apartments are identical with adequate kitchen, twin beds living area and balcony. plus a big shared pool. Apartments are kept very clean, cleaned every 2nd day. Hotel security very good.
Stayed in September 2022
Reviewed: 11 September 2022
Canning
United KingdomAll the above
We had a room on same level as the pool we had a table and chairs and sun loungers they even gave us towels the staff were very attentive best self catering hotel we have ever been to thank you will recommend to my friends
Stayed in September 2022
Reviewed: 12 August 2022
Philip
SwedenGood place to stay 10/10
Stayed in August 2022
Reviewed: 6 August 2022
Nicola
SpainThere is no parking and it's difficult to get a space in the surrounding areas.
Excellent location, in the centre of everything. Welcoming and helpful staff. Clean rooms and black out curtains so slept very well. Great value for money.
Stayed in August 2022
Reviewed: 26 July 2022
Sadie
United KingdomNothing to report everything was excellent
Very nice apartments staff can't do enough for you highly recommend
Stayed in July 2022
Reviewed: 6 April 2022
Susan
United KingdomN/A
The apartment was comfortable, easily accessible, clean, maid service good. Close to bars, restaurants and well stocked Supermarket. Beach was on a hilly stretch, but taxi was only 3.05 euro back to apartment, so not really a problem. Enjoyable stay.
Stayed in April 2022
Reviewed: 24 March 2022
Simon
GermanyNo proper restaurants close by only snack bars. Apartment is a little worn-out
Enough space and great shower
Stayed in March 2022
Reviewed: 11 March 2022
Chris
United KingdomFor some reason my bank blocked my card when the property tried to take payment the night before I travelled. Due to my banks hours I couldn't sort it out until I arrived in Gran Canaria. The hotel were so helpful and advised me to come anyway. They held my room, what stars. I have stayed here before, the staff are all friendly and helpful, the cleaning ladies are exceptional. I will definitely be staying here again
Stayed in March 2022
Reviewed: 20 January 2022
William
United Kingdomnot much.
quiet. comfortable. convenient.
Stayed in January 2022
Reviewed: 30 December 2021
Kriss
FranceVery excellent staff
Stayed in December 2021
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