This time we were disappointed that the five main UK channels on tv had disappeared. ITV, BBC etc. We complained and were told they had not had this since February but it was there in March when I stayed. One person said the management had not paid/updated a modem for this. One said it was a fault. They have assured me it will be rectified as there is a lovely flatscreen tv but nothing to watch in English. If this is not rectified I may reconsider my next stays.

I have stayed here many times. It is really clean rooms are lovely and well equipped. Staff are helpful. Breakfast lovely. All in all a great place to stay and good value for money. Booked for another 2 stays later in year.

Stayed in May 2024

I think the buffet breakfast needs help. There was a lot of food but none of it really tasted good. I am not a coffee connoisseur but even I couldn't drink the coffee because it was so water down. Please make a sign for your hotel that is readable from the street. I drove in circles for 30 minutes because Google maps placed me two blocks further. And the orange signs with your name on it didn't leave anywhere. That's because the hotel sign is so high up that people can't see it from street level. Just a couple of things of constructive criticism. If I am ever in the neighbourhood again I will definitely stay here again.

The room was spacious and clean. Great view. Extremely helpful and professional and nice staff.

Stayed in May 2024

The Quantity in the Breakfast won the Quality.

Nice View from Balkon to the see

Stayed in May 2024

Parking was difficult and with regular buses, it’s worth considering not renting one. Some building work featured in our sea view but nothing to do with the hotel and didn’t really cause us any problem.

Lovely spacious room, breakfast was amazing and the pool / bar were great too. Good location with a choice of restaurants nearby and a short stroll along the promenade to neighbouring Los Gigantes for even more choice, plus great views and boat trips etc. Apartment was cleaned regularly by a super-efficient and friendly cleaning team. We really enjoyed our stay.

Stayed in April 2024

The bathroom possibly needs a bit of updating.

The staff were very good, and the apartment was a good size. The breakfast had a lot of variety, all you need, and was served in a nice area.

Stayed in April 2024

We were given probably the worst room location in the hotel , I do understand it was only a one night booking but we were trying it with the intention of staying longer in September however we probably will not bother now as our sea view was awful !

Location

Stayed in April 2024

No hot water for 5/6 nights we stayed. Reported this multiple times and it wasn't fixed. Very miserable having cold showers when paying for a nice hotel :( Would've been nice for the bar to be open past 5/6pm for pre-dinner drinks, etc. Breakfast buffet was limited after the first hour and no topping up of things. Even the basics like cereal weren't kept stocked throughout breakfast service. Quality of the fruit was quite poor. Our room could only be accessed by 2 flights of stairs which was inconvenient. Given twin beds despite asking for a double. The housekeeping team did make the beds into a double after 2 days of requesting this. The beds were only pushed together and all the bedsheets were still separate, so we fell down the gap most nights. Mattresses themselves were not comfy. Dated decor and no art/features on the walls made the room feel quite unfinished.

Great location in a quieter town with lots of lovely restaurants Staff were helpful and friendly Pool area was great with a bar and serving some hot food

Stayed in April 2024

No hair dryer in room. Shower curtain not very nice.

Very friendly and helpful staff.

Stayed in April 2024

There is a very large selection for breakfast, everything fresh and tasty. The room is very spacious and cozy. From the balcony there is a view of the see and extraordinary sunset.

Stayed in March 2024

Breakfast wasn’t very nice

Location

Stayed in March 2024

near the road, and construction, sometimes it's too noisy and the Easter concert was the whole night. impossible to sleep.

excellent stuff, cleaning service and beautiful views, great breakfast.

Stayed in April 2024

Bed

Location

Stayed in March 2024

Nowhere to sit out for reading. Small, very cold, pool with beds very close together.

Location was quite convenient Breakfasts were good.

Stayed in February 2024

Nice and bright and clean good choice for breakfast lots of sunbeds and in a good location

Stayed in March 2024

Breakfast was very poor , the let down for us that it was a little bit dated and need a bit of TLC , no parasol or lounge on the balcony had to go to the pool , we had to buy a parasol . That wouldn’t stop me from going back As the staffs really makes it !

Location was very good , by the sea 100 m from supermarket Restaurant within walking distance Very quiet location 40 mins from airport by taxi

Stayed in March 2024

Very good

Stayed in March 2024

We paid to upgrade to a Seaview room . We were given a side seaview. You could see the sea but only if you stood on the balcony and looked right.

We have stayed here several times. The location is excellent.

Stayed in March 2024

Room was clean and bed comfortable. Nice view on the bay and promenade. Very close to the beach and restaurants. Breakfast was testy and selection of food was amazing.

Stayed in March 2024

It’s getting very dated. The bathrooms could do with a revamp and there are lots of plastic plants and big lights that should be thrown away especially the plant stuck to the wash basin.

The position and view

Stayed in March 2024

N/A

Comfortable.

Stayed in March 2024

Cockroaches!!!

Very good breakfast, spacious room, nice ocean view, good gym in the hotel, friendly staff.

Stayed in February 2024

Shower head needed replacing and was too high for me to reach. Kitchen equipment a bit worn out in places. Better pillows needed. However, the negatives are small compared to the overwhelmingly positive experience overall.

Reception staff were always present and v helpful. Excellent breakfast with huge choice of dishes, including vegan and vegetarian; catering and bar staff were always attentive and efficient. The apartments are spacious and well equipped, including good sized balconies with lovely sea views. Strong WiFi and TV channels in many European languages. We come here every year.

Stayed in February 2024

No hairdryers in room, had to pay for safe deposit box

Ideal position, pool, nice walks and numerous restaurants

Stayed in February 2024

Because of the location, the main road along the coastline connecting to other areas, is right on your doorstep. Can be a little noisy with big touringcars and/or motors driving by. If you have a rental car, parking can be a little difficult and take some time before you find a free spot.

Location of the apartment is great, right on the sea front. Interior is a little outdated and could do with some updating but for the rest functional.

Stayed in January 2024