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Reviews of Aparthotel Maracaibo 3 stars

Avenida Mogan, 13, 35130 Puerto Rico de Gran Canaria, Spain

#96 of 243 hotels in Puerto Rico de Gran Canaria

Guests' Choice

Review score

Based on 142 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Nice clean aparthotel with heated pool
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Just one AC unit for all apartman, so bedroom quite hot as AC only at livingroom.

    Nice heated pool, room on 3rd floor (3 and 4 floor have AC and a little nicer furniture), all needed available on hotel, all needed for cooking atc. Small grocery store just across the street from reception. Amazing that possible to enter the hotel from the “bottom street”. Comfy hotel at nice area. Pooland area nearby a little older but cleaned daily

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    How clean the hotel is.
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    It was however what the staff considered end of season as they are now closed for 6 weeks to do some referb which did start on the 2nd last day of our stay so a lot going on with empying rooms etc so was little to no atmosphere and the bar closed at 6pm nightly which was disappointing to guests still staying and often with no music playing during the day to break the quiet up. The food served was very basic and they were a little crafty at times with thier happy hour period. Despite this I would definitely recommend the hotel and look forward to returning to see the upgrades they explained were being carried out.

    Hotel was great, very clean with rooms cleaned daily and bed changed every other and despite what other reviews said about bed, we found it to be very comfortable and spacious. Great location with just a 10 min walk to beach or commercial centre.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Air conditioning extra pay Swimming pool need renovation

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    A wonderful family holiday, will definitely come back!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Our room didn’t have air con, think this is an extra cost. It was ok for our trip but in the height of summer would be a necessity.

    The staff were so friendly & helpful. The facilities were great & perfect location.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Great staff and location. Exceptional stay as always

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly

    Stayed in April 2024

  • Reviewed: 3 March 2024

    9.0
    Great Stay!
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 8 nights
    • Submitted via mobile

    The staff were excellent, always friendly and helpful. We were also upgraded due to our room not being available. Considered ourselves very lucky. Great location - just under 10 mins from the beach, some great restaurants 5 mins further on and around the smaller harbour. Just under 15 mins to the main centre. Great for a week of winter sun.

    Stayed in March 2024

  • Reviewed: 9 February 2024

    9.0
    Great. Would definitely stay there again.
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 7 nights

    The tap at the kitchen sink is too high. No matter how careful you still end up wet.

    All the staff were cheerful and friendly. Breakfast at the pool bar was very good as were their BBQ nights

    Stayed in February 2024

  • Reviewed: 19 January 2024

    9.0
    Good apartments, great staff, nice food
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Apartment (2 Adults + 2 children)
    • Stayed 12 nights
    • Submitted via mobile

    They used to have early evening entertainment, which was nice!

    Lovely staff, very clean everywhere and good food at reasonable prices. Small shop almost across the road.

    Stayed in January 2024

  • Reviewed: 20 November 2023

    8.0
    Great staff, good place, wasn't cheap though
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 5 nights
    • Submitted via mobile

    It's good, wasn't cheap though

    Staff super

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    Good hotel and close to everything without walking to far
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Close to restaurants and beach

    Stayed in September 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Having to pay for air conditioning

    A great hotel with friendly staff, a nice pool area and situated in a good location close to the centre. Drinks and food were excellent at the poolside bar and were good value. One thing I would say is that air conditioning should be included in the price for all rooms.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Beautiful place to stay, went as a couple, room had an amazing view.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 7 nights
    • Submitted via mobile

    It’s child friendly but if you have no children with you it can be a little noisy.

    Lovely and clean, great air con, very comfortable, beautiful view, bed very comfortable, right in the centre.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    All the staff were wonderful especially Valentina
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 9 nights
    • Submitted via mobile

    The property is good location 5 mins walk from the center and 5 mins walk from the beach the views were amazing. The appointment was cleaned every even It wasn’t needed.

    Stayed in September 2023

  • Reviewed: 30 July 2023

    9.0
    Fantastic quiet friendly hotel in a great location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We had to buy separate towels for at the pool but it didn't bother me too much!

    The restaurant was lovely, I don't understand why it was always so quiet! The food at tapas night was delicious and so filling. The staff were friendly and helpful without ever feeling fake or pushy. The hotel was a 5-10 min walk to the beach

    Stayed in July 2023

  • Reviewed: 13 June 2023

    8.0
    Very good
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Beds were very uncomfortable but the sofa was good to sleep on

    Perfect location 5 min walk from the center staff are very friendly

    Stayed in May 2023

  • Reviewed: 14 May 2023

    9.0
    had a very relaxing week will come again
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    good location and lovely apartment

    Stayed in May 2023

  • Reviewed: 11 May 2023

    8.0
    A GOOD HOTEL WITH GOOD VIEWS OF THE SEA
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 14 nights

    A bit of a walk to get anywhere. Didn't like the layout of our studio apartment

    The pool bar/restaurant was very good; prices very reasonable and ALL THE STAFF WERE EXCELLENT

    Stayed in April 2023

  • Reviewed: 21 March 2023

    8.0
    Location and view were excellent and staff really friendly.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment (2 Adults + 2 children)
    • Stayed 5 nights

    The rooms were much smaller than on the pictures. Especially one room was like a closet. The hotel looks a little bit tired and could use some renovation.

    The view and location were really great. The staff was really nice and helpful. The water in the pool was warm. Kids preferred it to the beach. The hotel is really clean. Hotel restaurant offered good food. The thematic food evening were great. Nice big and comfy bed.

    Stayed in March 2023

  • Reviewed: 9 March 2023

    8.0
    Great hotel with lovely pool
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    No entertainment as advertised on website.

    Heated pool. Easy access to beach and town.

    Stayed in March 2023

  • Reviewed: 23 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Very clean. A short walk to the beach. Not for old people because there are more than 80 stairs to the beach.

    Stayed in November 2022

  • Reviewed: 17 January 2023

    7.0
    enjoyable stay
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted via mobile

    apartment very dated needs a revamp deco very dark in bedroom

    location heated pool friendly staff bar area

    Stayed in January 2023

  • Reviewed: 16 November 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Restaurant not being open & no Live Entertainment as advertised.

    Staff were very friendly & efficient. Food & Drinks from snack bar was good.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    7.0
    perfect location, but needs maintenance to the air conditioning.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    got moved from a room because the air conditioning didn’t work to another room where the air conditioning didn’t work, so was very uncomfortable trying to sleep in a hot room !

    the location & views were great

    Stayed in October 2022

Showing 1 – 25

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