Avenida Mogan, 13, 35130 Puerto Rico de Gran Canaria, Spain
#96 of 243 hotels in Puerto Rico de Gran Canaria
Guests' ChoiceBased on 142 hotel reviews
8.3Cleanliness
8.6
Comfort
8.4
Location
9.0
Facilities
8.1
Staff
9.2
Value for money
8.5
Free WiFi
7.1
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End of dialog contentReviewed: 13 May 2024
Kamila
Czech RepublicJust one AC unit for all apartman, so bedroom quite hot as AC only at livingroom.
Nice heated pool, room on 3rd floor (3 and 4 floor have AC and a little nicer furniture), all needed available on hotel, all needed for cooking atc. Small grocery store just across the street from reception. Amazing that possible to enter the hotel from the “bottom street”. Comfy hotel at nice area. Pooland area nearby a little older but cleaned daily
Stayed in April 2024
Reviewed: 13 May 2024
Kerrie
United KingdomIt was however what the staff considered end of season as they are now closed for 6 weeks to do some referb which did start on the 2nd last day of our stay so a lot going on with empying rooms etc so was little to no atmosphere and the bar closed at 6pm nightly which was disappointing to guests still staying and often with no music playing during the day to break the quiet up. The food served was very basic and they were a little crafty at times with thier happy hour period. Despite this I would definitely recommend the hotel and look forward to returning to see the upgrades they explained were being carried out.
Hotel was great, very clean with rooms cleaned daily and bed changed every other and despite what other reviews said about bed, we found it to be very comfortable and spacious. Great location with just a 10 min walk to beach or commercial centre.
Stayed in May 2024
Reviewed: 27 April 2024
Wojciech
IrelandAir conditioning extra pay Swimming pool need renovation
Stayed in April 2024
Reviewed: 26 April 2024
Sarah
United KingdomOur room didn’t have air con, think this is an extra cost. It was ok for our trip but in the height of summer would be a necessity.
The staff were so friendly & helpful. The facilities were great & perfect location.
Stayed in April 2024
Reviewed: 21 April 2024
Niall
IrelandNothing
Great staff and location. Exceptional stay as always
Stayed in April 2024
Reviewed: 9 April 2024
Kelly
United KingdomVery friendly
Stayed in April 2024
Reviewed: 3 March 2024
Sean
SwedenThe staff were excellent, always friendly and helpful. We were also upgraded due to our room not being available. Considered ourselves very lucky. Great location - just under 10 mins from the beach, some great restaurants 5 mins further on and around the smaller harbour. Just under 15 mins to the main centre. Great for a week of winter sun.
Stayed in March 2024
Reviewed: 9 February 2024
Stewart
United KingdomThe tap at the kitchen sink is too high. No matter how careful you still end up wet.
All the staff were cheerful and friendly. Breakfast at the pool bar was very good as were their BBQ nights
Stayed in February 2024
Reviewed: 19 January 2024
Alan
United KingdomThey used to have early evening entertainment, which was nice!
Lovely staff, very clean everywhere and good food at reasonable prices. Small shop almost across the road.
Stayed in January 2024
Reviewed: 20 November 2023
Stephen
United KingdomIt's good, wasn't cheap though
Staff super
Stayed in November 2023
Reviewed: 31 October 2023
Raymond
FranceNothing
Close to restaurants and beach
Stayed in September 2023
Reviewed: 9 October 2023
Timothy
SpainHaving to pay for air conditioning
A great hotel with friendly staff, a nice pool area and situated in a good location close to the centre. Drinks and food were excellent at the poolside bar and were good value. One thing I would say is that air conditioning should be included in the price for all rooms.
Stayed in October 2023
Reviewed: 24 September 2023
Orla
IrelandIt’s child friendly but if you have no children with you it can be a little noisy.
Lovely and clean, great air con, very comfortable, beautiful view, bed very comfortable, right in the centre.
Stayed in September 2023
Reviewed: 15 September 2023
Fouad
United KingdomThe property is good location 5 mins walk from the center and 5 mins walk from the beach the views were amazing. The appointment was cleaned every even It wasn’t needed.
Stayed in September 2023
Reviewed: 30 July 2023
Nicola
United KingdomWe had to buy separate towels for at the pool but it didn't bother me too much!
The restaurant was lovely, I don't understand why it was always so quiet! The food at tapas night was delicious and so filling. The staff were friendly and helpful without ever feeling fake or pushy. The hotel was a 5-10 min walk to the beach
Stayed in July 2023
Reviewed: 13 June 2023
Natasha
IrelandBeds were very uncomfortable but the sofa was good to sleep on
Perfect location 5 min walk from the center staff are very friendly
Stayed in May 2023
Reviewed: 14 May 2023
Raymond
Francenothing
good location and lovely apartment
Stayed in May 2023
Reviewed: 11 May 2023
Edwin
SpainA bit of a walk to get anywhere. Didn't like the layout of our studio apartment
The pool bar/restaurant was very good; prices very reasonable and ALL THE STAFF WERE EXCELLENT
Stayed in April 2023
Reviewed: 21 March 2023
Maarja
EstoniaThe rooms were much smaller than on the pictures. Especially one room was like a closet. The hotel looks a little bit tired and could use some renovation.
The view and location were really great. The staff was really nice and helpful. The water in the pool was warm. Kids preferred it to the beach. The hotel is really clean. Hotel restaurant offered good food. The thematic food evening were great. Nice big and comfy bed.
Stayed in March 2023
Reviewed: 9 March 2023
Susan
United KingdomNo entertainment as advertised on website.
Heated pool. Easy access to beach and town.
Stayed in March 2023
Reviewed: 23 January 2023
Olga
FinlandVery clean. A short walk to the beach. Not for old people because there are more than 80 stairs to the beach.
Stayed in November 2022
Reviewed: 17 January 2023
Gail
United Kingdomapartment very dated needs a revamp deco very dark in bedroom
location heated pool friendly staff bar area
Stayed in January 2023
Reviewed: 16 November 2022
John
JerseyRestaurant not being open & no Live Entertainment as advertised.
Staff were very friendly & efficient. Food & Drinks from snack bar was good.
Stayed in October 2022
Reviewed: 10 October 2022
Colin
United Kingdomgot moved from a room because the air conditioning didn’t work to another room where the air conditioning didn’t work, so was very uncomfortable trying to sleep in a hot room !
the location & views were great
Stayed in October 2022
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