San Vicente Ferrer, 1, Centro, 28004 Madrid, Spain
#1899 of 3,359 Holiday rentals in Madrid
Guests' ChoiceBased on 828 hotel reviews
7.4Cleanliness
7.8
Comfort
7.7
Location
9.4
Facilities
6.9
Staff
9.0
Value for money
7.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 June 2023
Sam
United Statesno air conditioning elevators are a little scary
location
Stayed in June 2023
Reviewed: 10 June 2023
Cristiane
BrazilThe location was fine.
Stayed in June 2023
Reviewed: 7 June 2023
Blas
NetherlandsVery Nice location. Good relationship price quality. Friendly staff. Highly recommended.
Stayed in May 2023
Reviewed: 6 June 2023
Jakub
SpainNoise
Amazing location, comfortable and sizeable room, nice staff
Stayed in June 2023
Reviewed: 5 June 2023
Erudito
PhilippinesThe hotel is strategically located and enabled my wife and I to move around on foot. Very nice piece of property.
Stayed in April 2023
Reviewed: 31 May 2023
Riham
ItalyTher was no left at G floor, so you have to carry your suitcase up to the first floor.
The location
Stayed in May 2023
Reviewed: 26 May 2023
Yogesh
NetherlandsBasic budget economic hotel in city center. Close to metro station. Staff was friendly and check-in/checkout was very fast. Thin walls so you hear noise from other rooms. Bed was comfortable. Best thing about this hotel is location close to city center, metro, shops, restaurants, supermarket etc.
Stayed in May 2023
Reviewed: 14 May 2023
Eithne
Irelandnon stop noise from the street all night
very central
Stayed in May 2023
Reviewed: 11 May 2023
Fernando
SpainNoise
LOcation
Stayed in May 2023
Reviewed: 10 May 2023
Llamilis
United StatesThe kitchenette is way too outdated and a little bit uncomfortable.
The staff was awesome! I had a nerve-wracking incident on my way to the hotel and the two guys in the reception gave us a great welcome and help to try to make things better for us.
Stayed in May 2023
Reviewed: 10 May 2023
Mika
FinlandThe air condition was on high, but felt like it didn't do much. The room was pretty warm in the evening, during the night it got bit better, but can imagine it being rather warm in the summer. There was not enough plates and spoons for all three of us.
Stayed in May 2023
Reviewed: 6 May 2023
Maria
MoroccoThe cleaning wasn’t very good, could ve been better.
Stayed in May 2023
Reviewed: 6 May 2023
Solo
PakistanTHE ROOM IS GOOD AND THE LOCATION IS SUPER EVERYTHING IS REACHABLE TILL 2. AM NIGHTG. SUPERMARKET. , SHOPPING, AND FOOD WITHIN WALKING DISTANCE. I FEEL EASIER TO MOVE EVERY WEAR IN MADRID.
Stayed in April 2023
Reviewed: 5 May 2023
David
PolandClearly it is very run-down and old. There is also a distinctive smell that we didn't like in the hallways and also in the room. Room is also poorly equipped even though it is advertised as being an apartment.
Location is exceptional and the staff are very friendly and helpful.
Stayed in May 2023
Reviewed: 23 April 2023
Aljosa
SloveniaThe room was quite old, but as mentioned above also very clean. The acoustic isolation was not excellent. More power outlets will be also welcome.
Central position and really kind staff. The room was spacious and very clean. Good value for money. The entire structure will be entirely renovated in the near future.
Stayed in March 2023
Reviewed: 21 April 2023
Isabela
RomaniaCan be noise especially during night.
Very good location for visiting, for restaurants, for bars, for transportation (a few meters from Metro station)
Stayed in April 2023
Reviewed: 10 April 2023
Daniella
SpainIt was a bit run down, they need to update everything. We booked four rooms and they were all the same, nothing like the photos on their web page, the pillows were very uncomfortable for my liking and the rooms were very hot. There is heating but no air conditioning and if you sleep with the windows open it’s to noisy.
Great location and very friendly staff.
Stayed in April 2023
Reviewed: 30 March 2023
Ramiz
AzerbaijanThere is no normal size windows in apartment , only windows leaf . There was old wood door and also keys need to give reception every time when left the hotel.
Very nice staff and great location just by the metro. It was exactly what we were looking for.Apartment was clean and comfortable for the 3 nights.
Stayed in March 2023
Reviewed: 27 March 2023
Wouter
NetherlandsHotel is being renovated, this was not mentioned at booking and caused some disturbance also on sunday morning :(.
great location and very kind personel
Stayed in February 2023
Reviewed: 25 March 2023
Andrey
GermanyWall are thin, and you hear other people, but it was not a problem for us.
We have stayed in the hotel for the night between the flights. It is very near to the metro station and to the walking street. Very good price/services ratio for the room with a bath.
Stayed in March 2023
Reviewed: 24 March 2023
Ben
AustraliaConstant stream of loud people outside the window literally all night. Air con didn't work, but couldn't leave the window open because of the noise. The hotel has construction going. So some rooms are old and so.e have been redone. We know this because our first room was old but spacious. The toilet broke after the water was shut off all afternoon. We moved to a refurbished room that was newer but quite a bit smaller.
Great location right on the edge of the shopping district and the malasaña neighbourhood.
Stayed in March 2023
Reviewed: 18 March 2023
Lisette
SpainThe room is dated and in need of renovating, and we couldn’t get the airconditioning to work, which meant sleeping with the windows open in a very noisy location.
The staff are super friendly, the beds are comfortable and clean, and the location is perfect
Stayed in March 2023
Reviewed: 17 March 2023
Jonathan
United KingdomLocation excellent and would recommend to anybody who just wants somewhere cheap to get their heads down. Staff really nice and place very clean so no complaints whatsoever from me.
Stayed in March 2023
Reviewed: 11 March 2023
Tulayslifestyle
BelgiumThe noise of outside was directly welcomed to the room, the windows and the doors are not so good isolated. At the reception by the check in they ask for your visa card information, is a sort of guarantee even we did already paid the room. I think the hotel needs a good renovation, some of the materials were very old.
The location of the hotel was perfect. We had a little kitchen with some kitchen stuff, like a kettle, coffee cups and water glasses. All wass cleaned. the room was big enough, also the bathroom. we have had a good view to a little street from the window.
Stayed in March 2023
Reviewed: 28 February 2023
Phillip
United KingdomThere was constant building noise as the hotel is currently undergoing some refurbishments which it is desperately in need of. All the tiles in my bathroom had been painted over at some point (as had the bath itself) and this was now peeling noticeably. The TV reception was almost non existent and just didn't work half the time. The walls are a bit on the thin side and I could hear next door's couple having noisy sex quite a bit. Good for them. Less good for me. That all said, for me the positives outweighed the negatives. The bed was comfy, the staff were great and the price was good. I have no real complaints and enjoyed my stay.
Location is great. The area is full of good bars and restaurants and has a lively vibe without being overcrowded. A good place if you like vintage clothes shops too. Right next to Tribunal metro station which has dierct links via line 1 to both major railway station and anywhere else you might want to go in central Madrid. Staff were super friendly and helpful and overall decent value for the price I paid.
Stayed in February 2023
Anaheim, USA
San Martín de los Andes, Argentina
Rodakino, Greece
Golden, Canada
Galveston, USA
Edinburgh, UK
Paterson, USA
Ranau, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content