Plaza del Ayuntamiento, 4, 24400 Ponferrada, Spain
#12 of 19 hotels in Ponferrada
Guests' ChoiceBased on 262 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
9.6
Facilities
8.0
Staff
9.0
Value for money
8.2
Free WiFi
7.6
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End of dialog contentReviewed: 13 May 2024
Timothy
United StatesAC was not turned on for the top floor where our room was. Still spring, but too warn in the room to be comfortable and in the center of town so too noisy to sleep with the windows open.
Veryclean and comfortable room andbathroom. Staff friendly and accomodating.
Stayed in May 2024
Reviewed: 2 May 2024
David
United KingdomWe booked a table for 8.30pm and confirmed. When we arrived we were told it was likely to be 9 or later because a big party had a booking?
Stayed in April 2024
Reviewed: 30 April 2024
Janet
United KingdomFairly standard room and facilities.
Good position on square in old part of Ponferrada. Friendly and helpful reception staff who spoke good English. Very good restaurant La Violeta.
Stayed in April 2024
Reviewed: 28 April 2024
Judy
United StatesClean
Stayed in March 2024
Reviewed: 24 April 2024
Heinz
South AfricaBathroom smelly, concert on the plaza, very noisy, fortunately only till 2100.. confusng outlay
Nice bed. There is a hidden fridge. Reception speaks english.
Stayed in April 2024
Reviewed: 23 April 2024
Sandra
United KingdomAlthough I did choose the hotel knowing it was on a Plaza I totally forgot how noisy a weekend day can be in Spain. Shutting my skylight to limit the noise was useless, the room also became stifling. The aircon never seemed to get cold. The noise on the plaza went on till 0300hrs then the clean up people start about 0500hrs. Did I sleep- no. So sorry for what I paid and having no sleep, ultimately I did not enjoy my stay.
Staff we’re very good. The lady behind the reception area was helpful even orientating me to the nearest ATM. Room was reasonable, clean with en-suite. Mattress was comfy, had towels and there was shampoo etc.
Stayed in April 2024
Reviewed: 21 April 2024
Corkie75
IrelandNothing
Location, hotel facilities, staff, fantastic breakfast
Stayed in March 2024
Reviewed: 14 March 2024
Judith
United KingdomWe didn’t eat in the restaurant as there was no set menu in the evening. However, there are plenty of places nearby you can eat.
The hotel was in the centre of Ponferrada on the Camino. Our room overlooked the main square. Breakfast was lovely and plentiful. We had a warm welcome.
Stayed in March 2024
Reviewed: 7 March 2024
Mónica
SpainA bit outdated
The location was perfect
Stayed in January 2024
Reviewed: 20 February 2024
Miguel
PortugalBooked and payed for room in the last floor with balcony and window on the roof but the hotel gave me the budget room on the first floor. I mentioned that to the receptionist and she didn’t change the room.
Location and the building.
Stayed in February 2024
Reviewed: 12 February 2024
Alanmac69
United KingdomGreat welcom3 very comfortable Ness amd great location
Stayed in February 2024
Reviewed: 11 December 2023
Carlos
Spainbathroom
room location
Stayed in December 2023
Reviewed: 4 December 2023
World'stravels
United StatesHotel was good, but the parking was a bit tricky to find :).
Location, historical charm, easy walking access to everything we needed. Our room had a nice view of the plaza. Good restaurants right under/at the property.
Stayed in November 2023
Reviewed: 23 October 2023
Cindy
United StatesThe room was ok - a little small compared to others we stayed on during the Camino. We didn't eat at the hotel but they did have a restaurant.
Stayed in September 2023
Reviewed: 21 October 2023
K
Hong KongIn the heart of the old town area Spacious room
Stayed in October 2023
Reviewed: 21 October 2023
Henry
United StatesVery good room. Excellent dinner at the hotel restaurant La Violeta. Breakfast included and ok.
Stayed in October 2023
Reviewed: 18 October 2023
Mike
United KingdomLocation for motorcycles
Warm welcome Excellent food
Stayed in October 2023
Reviewed: 28 September 2023
Jodi
United StatesThe photos can be a little deceiving as to which room you are booking. We stayed two nights and hoped for a balcony, as most pictures show that and the property states “most rooms have a balcony.” However we were assigned a room that had a small window with steps to get up to look out. Looking back at photos, I noticed pictures of our room but at the very end. We were disappointed we didn’t have a balcony and we asked to upgrade the second night but that was not possible. I’d simply encourage guests to specifically request a balcony when the booking is made. Or pictures be more accurate.
Located in one of the mist lovely squares. Room was clean.
Stayed in September 2023
Reviewed: 26 September 2023
Marisa
United StatesRoom is SMALL and dark ( need better lightbulbs). Rooms need upgrades. For what you get, over priced. But location is very good
Location of hotel is excellent, easy to find, lots of eateries around.
Stayed in September 2023
Reviewed: 20 September 2023
Kristina
United KingdomNothing
The hotel is in a great location, close to the main attractions and lots of cafes and restaurants. The underground parking was great for the motorbike and just a short walk to the hotel. The staff were friendly and helpful.
Stayed in September 2023
Reviewed: 12 September 2023
Leigh-anne
AustraliaGreat location
Stayed in September 2023
Reviewed: 29 August 2023
Michael
United KingdomNothing
Great location in the main square. Interesting old building with character !
Stayed in August 2023
Reviewed: 23 August 2023
Suzanne
Abkhazia, GeorgiaLate check in - 3.30pm.
Good location, friendly, helpful staff. Good restaurant. Air conditioning worked well. Good size room and comfortable beds.
Stayed in August 2023
Reviewed: 21 August 2023
Diana5290
SpainThe room was very dark, and the bidet was opposite the toilet, with very little space to get to the bath.
Excellent location, on the Town Hall square. Good breakfast.
Stayed in August 2023
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