Paseo de Igueldo, 55, 20008 San Sebastián, Spain
#37 of 81 hotels in San Sebastián
Guests' ChoiceBased on 539 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.3
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Maria
United KingdomNo coffee in the room
The room was confortavel . And clean
Stayed in May 2024
Reviewed: 22 May 2024
Lars
SwedenThe food was quite bland and a bit pricey.
Perfect place for a quick stop over while on the road.
Stayed in May 2024
Reviewed: 21 May 2024
Petra
AustriaVery good breakfast, amazing view!
Stayed in May 2024
Reviewed: 19 May 2024
Jonathan
United KingdomGood and interesting view from our room across the city. Excellent breakfast and friendly helpful staff
Stayed in May 2024
Reviewed: 18 May 2024
Volker
GermanyNice Hotel good parking
Stayed in May 2024
Reviewed: 16 May 2024
R
NetherlandsGreat hotel with pleasant and helpful staff. The room was fully equipped, clean, and spacious. The breakfast is more than excellent. A good hotel for a stay in San Sebastian.
Stayed in May 2024
Reviewed: 15 May 2024
Daniela
SlovakiaIt is on a hill so you have to walk up when coming back from the town ( it was really not so bad ) , the light in the bathroom is very bright and has a move sensor so we could not switch it off and it took quite long until it turns off automatically
Hotel with beautiful view on San Sebastian and great location close to the Funicular to Monte Igueldo or Ondarreta Beach (15 min walk) and Old town (40 min walk). Private parking (it is not so big so it may be full during the top season), tasty breakfast and friendly staff. Really nice place to stay during the visit of San Sebastian.
Stayed in April 2024
Reviewed: 14 May 2024
Aleksandrs
United KingdomNothing.
Beautiful views from the room we stayed, very clean, very comfortable beds, very good breakfast, friendly reception, free private parking.
Stayed in May 2024
Reviewed: 12 May 2024
Paul
United KingdomNothing really based on price and expectation.
Friendly staff, good breakfast selection, convenient on site parking. Lovely views from raised location through large windows. 5 min walk to beach and 40 min easy walk to old town.
Stayed in May 2024
Reviewed: 10 May 2024
Ralph
FranceNo real bar
All good. Location was a bit out of the way but we got a taxi each night to old town which solved thevproblem
Stayed in April 2024
Reviewed: 9 May 2024
Jeffrey
AustraliaI guess San Sebastián is expensive, and the hotel’s prices reflect that.
We had a beautiful view of San Sebastián. Some of the staff were very helpful. The breakfast buffet was nice. The bed was comfortable. The wifi was good.
Stayed in May 2024
Reviewed: 30 April 2024
Anna_dl
United KingdomBreakfast was very basic, with very little selection. Definitely not worth the money. We only had to have it at the hotel once during our stay, otherwise it would definitely be a bigger problem.
The hotel was exactly as advertised, the room matched the photos at the time of booking. The staff was friendly, the facilities were clean. And the view from the room was excellent :)
Stayed in April 2024
Reviewed: 29 April 2024
Alexandra
IrelandNothing.
Staff at reception were very friendly. Hotel is dog friendly- they had recommendations for dog friendly places to eat. They also had a dog bed, dog bowl and some treats in the room. Room was cleaned everyday!
Stayed in April 2024
Reviewed: 26 April 2024
Marina
United StatesPerfect location, parking, friendly stuff, excellent breakfast in the room with an amazing view
Stayed in April 2024
Reviewed: 25 April 2024
A
SpainLocation is up the hill and a little ways from the center of town. We had a car so no problem for us, but plan accordingly if you don't have a vehicle. But, overall, no complaints.
Hotel was modern and clean. Room was large and had great view overlooking the city and part of the bay. Parking was free. Great hotel for the value.
Stayed in April 2024
Reviewed: 24 April 2024
Carmen
United KingdomBathroom light came on automatically, which was annoying at night. We had to take the card out of the power slot to stop this from happening. Breakfast was okay, a bit basic for the price paid.
Modern, bright and clean room, nice view over the town. Good location if driving, although the car park was mostly full on the weekend. There are also some chargers for electric cars. You can walk into the old town in 30 mins or take the bus. Taxi back costs about 10 Euros. Efforts were made to reduce single use plastic.
Stayed in April 2024
Reviewed: 20 April 2024
Kelvin
United KingdomA bit of noise during the night. Assume hotel facilities.
We chose this hotel because it included parking. Staff very friendly and helpful - even received an upgrade!
Stayed in April 2024
Reviewed: 18 April 2024
Nf_23
PortugalBreakfast price is not acceptable. It could be a bar instead of vending machines to drink a beer or a coffee.
For business purposes is an excellent option (if you have a car). Price is fair and hotel conditions are more than enough in my opinion. Parking is free and this is very important. Possibility to charge electric/plug in cars.
Stayed in April 2024
Reviewed: 16 April 2024
Barry
United KingdomVery nice, clean and modern. Breakfast was really good. It was a minute walk to the beach and them you could walk to the old town. The walk back is uphill. Not arduous but good to be aware if you suffer from health issues. Overall a nice hotel with parking. Good bedrooms and good staff. Would recommend 👌
Stayed in April 2024
Reviewed: 10 April 2024
Matthew
United KingdomThere was no bar or restaurant
It’s location was ideal
Stayed in April 2024
Reviewed: 9 April 2024
Gabby
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 8 April 2024
Jackie
FranceNo bar, or balcony. Air con did not work first night but it was fixed for the 2nd night. Evedently you have to tell them at reception if you want air con and they switch it on from remote location. Then you can manage it in your room. There is also evedently a Spanish law that states you can’t have air con lower than 20 degrees. Think it’s to do with being eco.
Dog friendly, also with special enclosed small area for dog exercise
Stayed in April 2024
Reviewed: 7 April 2024
Cris123455
United KingdomOn the day of the check in, before we reached the hotel, we got charged with the cancellation fee without notice. This was mainly due to the fact we checked in slightly later in the day, but still within the specified timeframe. Whilst, we understand this might be routine procedure and they did refund us the money on arrival, we would have appreciated a direct message first. On the first night of the accommodation we also found one of the towels stained. To be noted that this was clean, but just stained. However, the reception staff dealt with it immediately and provided us new towels as per request. Last but not least, the reception staff was very nice, however, on the first night of check in we found it a bit hard to communicate as the staff on duty did not speak English. We understand that this might be due the circumstances, i.e., the night before Easter Sunday.
Overall we had a good stay and were very grateful for the free parking. This is something very rare in San Sebastián. There seemed to be enough for everyone as cars could also be parked for free to the restaurant next door. The reception staff was also nice and responded to our queries every time. The breakfast was good and it had a lot of variety regardless of the time. Last but not least, the general cleanliness level was great.
Stayed in April 2024
Reviewed: 7 April 2024
Thomas
AustriaYou need a bus to get to the center. They stop running around 10pm. Taxi home after a later dinner costs about € 10.
We took a room with window to the city and were rewarded with great views.
Stayed in April 2024
Chengdu, China
Bodrum City, Turkey
Melbourne, Australia
Făleşti, Moldova
Rome, Italy
Ravenna, Italy
Nusa Lembongan, Indonesia
Baška, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content